Application Support/Production Support Analyst | トップテック インフォマーティックス株式会社 / TopTech Informatics K.Kの求人詳細


キービジュアル キービジュアル
更新日 2019-02-08
掲載開始日 2018-08-06

Application Support/Production Support Analyst

  • ★★ スタッフレベル
トップテック インフォマーティックス株式会社 / TopTech Informatics K.K
企業名 会社名非公開
職種 IT関連(オープン・WEB系) - WebアプリケーションSE
IT関連(オープン・WEB系) - 業務アプリケーションSE
IT関連(汎用系) - アプリケーションSE
勤務地 アジア 日本 東京都

仕事内容 Opportunity to be a part of global company and work using your English skills. Japanese language skills are good to have but are not required.

Production Support Analyst for the company's Order and Execution Management System (OEMS).
The team is responsible for ensuring the stability of business critical client and server-based application processes and their associated infrastructure.
● Proactive & reactive real-time monitoring of processes, connections & trade flows
● Investigate, triage, and troubleshoot production problems as they occur ● Investigation of written and verbal inquiries via log file and process analysis, e.g. session drops, order issues, flow breaks, booking issues
● Managing incidents by working closely with development, product and business units, tracking the issues and following up post event
● Escalating problems to core development and engineering groups in a clear and timely manner
● Conduct daily proactive & reactive ready-for-business checks
Our client offers a global, dynamic, fast-paced workplace that attracts passionate professionals looking to advance their careers by joining a leader in the Financial Technology industry.
応募条件 ● Computer Science or degree with proven technology skills/knowledge
● A highly motivated, self starter with good communication skills in English
● Ability to work independently and handle complex tasks with little supervision
● Strong technical, analytical and problem solving skills with the ability to clearly present technology to a non-technical audience
● Understanding of how large-scale production systems are put together and experience with triaging and solving problems with them
英語能力 ビジネス会話 (TOEIC 735-860)
日本語能力 なし
中国語能力 なし
年収 経験と能力に基づく   
給与に関する説明 Commuting/Transportation Allowance
Social Insurance
休日 Paid Holidays
Sick Leave
Five-Day Workweek




トップテック インフォマーティックス株式会社 / TopTech Informatics K.K




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Application Support/Production Support Analyst