IT customer service for an e-learning company | Michael Page Japan の求人詳細

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キービジュアル キービジュアル
更新日 2018-08-02
掲載開始日 2018-08-01

IT customer service for an e-learning company

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取扱い会社
人材紹介
Michael Page Japan
企業名 会社名非公開
職種
Michael Page Japan
カスタマーサービス - カスタマーサービス/カスタマーサポート
業種 その他IT関連
勤務地 アジア 日本 東京都

仕事内容 As IT customer service, you will be the point of contact for the client to solve all their issues related to the software.


Description

You will receive trainings to learn how to use their products and help the customer in the best way possible.

* You will troubleshoot and resolve their products related IT issues
* You have contact with the support team in UK, US and Taiwan about inquiries
* You will visit customers to build up a relationship
* You will work together with sales and marketing to support their activities


Profile

* You have 1-5 years experience in a customer service / support or call center role
* You have an Japanese native level and a good level of English
* IT knowledge is not necessary as you will be trained


Job Offer

You will be able to acquire new IT skills and in the future there are possibilities to grow in the sales and marketing team.
企業について
(社風など)
Our client is a known e-learning company. They have over 1000 employees worldwide and have customers in different industries such as institutions, government, healthcare, ...
英語能力 日常会話(TOEIC 475-730)
日本語能力 ネイティヴレベル
年収 日本・円 300万円 〜 400万円   
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IT customer service for an e-learning company

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