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更新日 2018-07-30
掲載開始日 2018-07-30

IT Helpdesk

  • ★★ スタッフレベル
この求人の
取扱い会社
人材紹介
Michael Page Japan
企業名 会社名非公開
職種
Michael Page Japan
IT関連(その他) - IT ヘルプデスク
業種 その他IT関連
勤務地 アジア 日本 東京都

仕事内容 Bilingual IT Support Technician / Helpdesk staff at international IT vendor based in Tokyo. Daily responsibilities will be accomplished using Japanese, with English needed for escalations and communications overseas from time to time.


Description

Daily responsibilities are general IT Support and Helpdesk tasks for medium to large-sized office environment. Responsibilities are flexible based on candidate technical experience and skill level. General tasks will include:

* Remote and face to face user support for OS, applications, Office suite, basic printer, network, and device support, active directory maintenance and requests (i.e. password resets, new account creation).
* Basic maintenance items such as backups, virus scans, system status checks
* Creation and escalation of tickets not able to be resolved at first level


Profile

This role has three core requirements

* Japanese native or high business level including reading & writing ability
* IT support experience (of any type)
* Friendly and professional communication style


Job Offer

Salary is flexible based on skill level and level of responsibility that can be accepted.

Range: 3.5 million - 6.0 million

Contract: Long-term, stable contract, full-time (8-hours per day, Monday-Friday).

Benefits: Paid overtime, paid vacation days, commutation allowance, health insurance, pension, employment insurance

Career: Build IT Support experience in a company designed for career growth in this field, unlike many "internal" positions where career can be slow and difficult to receive training or promotion. With good results, move up quickly into more senior level technical positions or leadership roles.


応募は、以下の応募ボタンからお願いします。詳細につきましては、Anthony Martinにお問い合わせください+81 3 6832 8663。
企業について
(社風など)
A well-known IT vendor based in Tokyo that specializes in IT managed services.
英語能力 日常会話(TOEIC 475-730)
日本語能力 ビジネス会話(日本語能力試験2級又はN2)
年収 日本・円 300万円 〜 600万円   
給与に関する説明 Full-Time benefits
契約期間 12 Months
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