IT Tech Support-Top Tier Software Company | Michael Page Japan の求人詳細

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キービジュアル キービジュアル
更新日 2018-07-28
掲載開始日 2018-07-27

IT Tech Support-Top Tier Software Company

  • ★★ スタッフレベル
この求人の
取扱い会社
人材紹介
Michael Page Japan
企業名 会社名非公開
職種
Michael Page Japan
IT関連(その他) - IT ヘルプデスク
IT関連(その他) - カスタマーサポートエンジニア
IT関連(その他) - 社内システム担当
業種 ITコンサルティング
勤務地 アジア 日本 東京都

仕事内容 If you are a person with solid experience in helpdesk support with a good windows environment understanding, it will be the great chance to join one of the most famous multinational software company to develop your career. The main work is to respond to customer inquiries about the company's products by telephone and e-mail.


Description

* Respond to customer inquiries or issues about the products of the company by telephone and e-mail, in order to improve customer satisfaction.
* Respond to customer tech problems, provide workarounds.
* Create and provide easy-to-understand web content on frequently asked questions.


Profile

* Above business level Japanese and English.
* Applicants should reside in Japan.
* Professional and efficient telephone skills, writing skills, ability to respond to customers.
* IT skills, basic understanding of virtualized products, knowledge of Windows Server and Linux products, network etc is desirable.


Job Offer

* Chance to work for one of the most famous multinational software company.
* Central working location in Tokyo, near to subway station.
* Comprehensive employees welfare.
* Dynamic working environment.
* Competitive salary:6M flexible, depends on skills and experience.


Page Group Japan is acting as an Employment Business in relation to this vacancy.
企業について
(社風など)
Our client is one of the most well-know multinational software company. They provides server, application and desktop virtualization, networking and cloud technologies around the world. They are looking for an IT Technical Support to join the Tokyo team now because of their continuously growing business in Japan.
英語能力 ビジネス会話 (TOEIC 735-860)
日本語能力 ビジネス会話(日本語能力試験2級又はN2)
年収 経験と能力に基づく   
契約期間 6 Months
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IT Tech Support-Top Tier Software Company

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