人材紹介Michael Page Japan
IT関連（その他） - IT ヘルプデスク
IT関連（その他） - カスタマーサポートエンジニア
IT関連（その他） - 社内システム担当
If you are a person with solid experience in helpdesk support with a good windows environment understanding, it will be the great chance to join one of the most famous multinational software company to develop your career. The main work is to respond to customer inquiries about the company's products by telephone and e-mail.
* Respond to customer inquiries or issues about the products of the company by telephone and e-mail, in order to improve customer satisfaction.
* Respond to customer tech problems, provide workarounds.
* Create and provide easy-to-understand web content on frequently asked questions.
* Above business level Japanese and English.
* Applicants should reside in Japan.
* Professional and efficient telephone skills, writing skills, ability to respond to customers.
* IT skills, basic understanding of virtualized products, knowledge of Windows Server and Linux products, network etc is desirable.
* Chance to work for one of the most famous multinational software company.
* Central working location in Tokyo, near to subway station.
* Comprehensive employees welfare.
* Dynamic working environment.
* Competitive salary:6M flexible, depends on skills and experience.
Page Group Japan is acting as an Employment Business in relation to this vacancy.
|Our client is one of the most well-know multinational software company. They provides server, application and desktop virtualization, networking and cloud technologies around the world. They are looking for an IT Technical Support to join the Tokyo team now because of their continuously growing business in Japan.|
|英語能力||ビジネス会話 (TOEIC 735-860)|