求人検索

キービジュアル キービジュアル
更新日 2018-07-25
掲載開始日 2018-07-25

CRM Manager

  • ★★ スタッフレベル
この求人の
取扱い会社
人材紹介
Michael Page Japan
企業名 会社名非公開
職種
Michael Page Japan
マーケティング/PR - 企画/マーケティング
業種 ファッション・アパレル・アクセサリー関連
勤務地 アジア 日本 東京都

仕事内容 Manage CRM database to improve customer loyalty and acquire new clients. Following event organization to improve Brand exposure.


Description

* Planning and delivering CRM strategies across the company encouraging customer retention and customer loyalty.
* Deciding on the CRM platform structure and architecture ensuring it works seamlessly across the organization and captures all required information at key points in the customer life cycle.
* Customer Journey Mapping analyzing touch points with the organization and maximizing commercial opportunities.
* Working closely with all departments to ensure the CRM works effectively for all aspects of the company.
* Overseeing communication touch points with customers through the CRM.
* Monitor and maximize customer lifetime value strategies ensuring maximum profitability.
* Ensuring the database is segmented effectively for targeted marketing activities.
* Overseeing the migration of all direct communications to lower cost mediums such as SMS and email.


Profile

* 3 + years experience in CRM for retail industry
* Conversation level english
* Native Level Japanese (JLPT N1)


Job Offer

Competitive salary + Incentives


応募は、以下の応募ボタンからお願いします。詳細につきましては、Mino Abeにお問い合わせください+81 3 6832 8955。
企業について
(社風など)
Luxury Fashion, retail and Accessory Brand. Extremely well established in Japan.
年収 日本・円 500万円 〜 800万円   
戻る