IT - Service Manager (Up To 10 Million Yen) | Michael Page Japan の求人詳細

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更新日 2018-07-12
掲載開始日 2018-07-12

IT - Service Manager (Up To 10 Million Yen)

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取扱い会社
人材紹介
Michael Page Japan
企業名 International Telecommunications Company
職種
Michael Page Japan
IT関連(インフラ系) - ネットワークエンジニア
IT関連(インフラ系) - ネットワーク監視
IT関連(インフラ系) - 通信インフラ (ISP・キャリアを含む)
業種 通信・情報サービス関連
勤務地 アジア 日本 東京都

仕事内容 The main responsibilities of this job include:

- Being point of contact between the customer and the support team in regards to our client's SIM free products.

- Helping to improve the support for SIM free products; and helping to manage the repair center and call centers within Japan.

- Helping to trouble-shoot issues and complaints from our client's customers.


Description

The key responsibilities include:

- Managing the call center located within Japan.

- Helping to manage the repair center within Japan.

- Trouble-shooting issues and complaints from the clients regarding the SIM free cards.

- Helping to create content for the SIM free cards and help to make manuals, FAQ and other content.


Profile

The successful candidate will have:

- Experience in either hardware or software industry in regarding to helping with repair and troubleshooting issues.

- Ideally 5 years of experience in SIM free cards/mobile phone industry.

- High level of communication skill and experience working in a "Gaishikei" previously.


Job Offer

* Permanent employee

* Regular working schedule: Monday to Friday, 9am to 5:30pm (1 hour lunch break) - overtime upon discretionary scheme

* Holidays: Saturday, Sunday and National Holidays

* Benefits: Social Insurance, transportation


応募は、以下の応募ボタンからお願いします。詳細につきましては、Samuel Loweryにお問い合わせください+813 6832 8639
企業について
(社風など)
Our client is a manufacturer of hardware and is one of the largest telecommunications companies in the world. Currently our client has nearly 1,300 employees over 5 offices within Japan.
英語能力 流暢 (TOEIC 865点以上)
日本語能力 流暢(日本語能力試験1級又はN1)
中国語能力 なし
年収 日本・円 700万円 〜 1000万円   
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IT - Service Manager (Up To 10 Million Yen)

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