Narita Chiba work!Deskside Engineer | BiOS, Inc. / 株式会社バイオスの求人詳細

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更新日 2018-07-18
掲載開始日 2018-07-18

Narita Chiba work!Deskside Engineer

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企業名
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BiOS, Inc. / 株式会社バイオス

職種
BiOS, Inc. / 株式会社バイオス
IT関連(その他) - カスタマーサポートエンジニア
IT関連(その他) - IT ヘルプデスク
業種 ITコンサルティング
勤務地 アジア 日本 千葉県

仕事内容 Deskside Services
・ Install currently supported Microsoft OS onto a desktop and laptop;
・ Load an image onto a desktop and laptop;
・ Load standard software applications such as Microsoft Office or other scripted installs;
・ Install (unpack, connect to the network and test) standard desktops, laptops, printers and peripherals.
・ Find faults with basic office environment IT related problems (connectivity, application errors, operating system issues);
・ Replace components in both desktops and laptops (e.g. hard drives, processors, fans etc.);
・ Understand more complex desktop and laptop installations and configurations.
・ Hand and feet support of server room and backup tape change
応募条件 Requirements
・ At least 5 years of experience in desktop, user support, or equivalent positions
・ Helpdesk support experience and responsibility, including but not limited PC installation, version update, multi-functional device, printing, voice device, such as blackberry, account administration, and email support, VTC support
・ Knowledge of Microsoft software including PC OS and servers, such as Windows 2008, 2003, XP, 7 and MS Office, and more
・ Standard Active Directory and Exchange knowledge
・ Telephony, mobile phone, data communication device market trend and technology
・ Project involvement experience in both domestic and international environments
・ Extensive experience and knowledge of ITIL
・ Time management skills to improve the work productivity
・ Business perspective mindset and logical thinking skills
・ Incident management skills
・ Business-level English and native-level Japanese skills are required.
英語能力 ビジネス会話 (TOEIC 735-860)
日本語能力 ビジネス会話(日本語能力試験2級又はN2)
年収 経験と能力に基づく   
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