人材派遣RGF Professional Recruitment Japan Contract Division
カスタマーサービス - カスタマーサービス/カスタマーサポート
This company is seeking to build a series of high-performing teams of Customer Service Representatives to join us on their journey of growth and expansion into the Japan market.
You will be passionate about travel, you build rapport quickly and you have a customer-centric view of the world. These aspects will come through in all your interactions with our customers, whether on the phone, by email or by chat.
In return we offer you a great work environment, a good benefits package and an intensive training program to help you hit the ground running. You will report directly into a Team Leader who will also be on-site in Tokyo.
|The 2nd largest global online travel services company in terms of market value|
■ Serve clients in Japanese for inquiries on flights, hotels and trains, and questions on their bookings;
■ Solve the problems for clients via Call, Chat and Email;
■ Handle clients problems with empathy and patience in a goal-driven environment;
■ Work as part of a high-performing team, supporting and helping colleagues when required;
■ Attend regular team updates;
■ Keep up-to-date with latest promotions and initiatives;
■ Read, understand and follow the Company Policies and Procedures;
■ Assist in ad hoc assigned projects.
|英語能力||ビジネス会話 (TOEIC 735-860)|