人材紹介スキルハウス・スタッフィング･ソリューションズ株式会社/Skillhouse Staffing Solutions K.K.
IT関連（オープン・WEB系） - プロジェクトマネージャー
IT関連（オープン・WEB系） - WebアプリケーションSE
IT関連（その他） - カスタマーサポートエンジニア
Their Customer Success team advises and guides a wide variety of customers, ensuring they launch the company successfully, adopt it widely and are continually driving business value from the company.
Customer Success Managers (CSMs) are entrusted with some of the largest and most strategic customers, working with stakeholders across all parts of the business and at all levels.
A major area of responsibility for CSM's is helping customers structure and manage company wide deployments, coaching the customer's project team on their deployment methodology, and helping them to develop an appropriate change management strategy that maximizes adoption, self sufficiency and business value.
We are happy to give you more details about this role, please reach out to us any time.
|What if you could be part of the team creating the digital workforce of tomorrow? This is a great opportunity for an individual looking to work on cutting-edge technology. The company has a vision to liberate the human workforce from tedious, repetitive tasks, by means of Robotic Process Automation.|
|勤務時間||9:00 - 18:00（Mon - Fri）Flex time, working from home is available|
‐ Bachelor's degree in engineering or computer science with over 8 years of work experience
‐ 5+ years relevant work experience in a customer･facing, customer success, account management or strategic consulting organization.
‐ Solid technical background with hands on experience in digital technologies
‐ Experience in technical support, project management, technical sales and consultancy
‐ Familiarity with software and front･end development
‐ Self･motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption.
‐ Strong communication and interpersonal skills. Proven experience building strong internal and external relationships.
‐ Proven track record in a highly･professional customer service in a dynamic, start･up environment.
‐ Diplomacy, tact, and poise under pressure when working through customer issues.
‐ SaaS experience a benefit.
|年収||日本・円 1000万円 〜 1300万円|
‐ Social insurance
‐ Transportation Fee
|休日||Saturday, Sunday, and National Holidays|