Senior IT Engineer[38696-094] | 株式会社A・ヒューマン/A・HUMAN INC.の求人詳細


キービジュアル キービジュアル
更新日 2019-03-20
掲載開始日 2019-03-20
ジョブコード: 38696-094

Senior IT Engineer[38696-094]

  • ★★★ シニアレベル
  • 上場企業
株式会社A・ヒューマン/A・HUMAN INC.
企業名 会社名非公開
株式会社A・ヒューマン/A・HUMAN INC.
IT関連(その他) - 社内システム担当
業種 ソフトウェアベンダー
勤務地 アジア 日本 東京都

仕事内容 ■Helpdesk
・Ensure the second level service desk for our client’s in ASPAC regions, fall-back support for the rest of the ASPAC regions
・Respond with diligence to questions, requests and problems of our clients. Escalate to management and colleagues when and where required.
・Use the tools and procedures provided by information systems.

■Installation Services
・Install and maintain the office support infrastructure for ASPAC. The offices support infrastructure comprises:
-WAN/LAN network
-Windows server environment
-Windows/Office workstation environment
-Internet/Intranet access
-Local applications and application client interface

・Perform system administration tasks (Adds, Moves, Changes) for the office support infrastructure
-User administration
-User access administration
-Network printing
-Remote Access and internet access administration

■Application Support
・Provide support for small, local applications, mostly as interface with party application supplier or support
独自開発の人工知能エンジンにより、ビッグデータなどの情報解析を支援するデータ解析企業です。国際訴訟などに必要な電子データの証拠保全と調査・分析を行うe ディスカバリ(電子証拠開示)や、コンピュータフォレンジック調査を支援する企業として2003 年に創業。
勤務時間 9:00~18:00
応募条件 ■Functional requirements
-Bachelor or higher in information technology, applied computer sciences, or related field, with MCSE, CCNA, ITIL and related professional certificates is preferred
-Minimum five years’ experience on IT. Infrastructure and helpdesk support or equivalent with at least 2 years in supervisory level, demonstrated and hands-on expertise in technical design and implementation, working experience in a service driven, customer oriented environment

■Technical skills
・In depth, hands-on technical knowledge of the implemented information systems-solutions within Fronteo
-Windows 7/10 based workstation environment
-Microsoft Office environment
-Microsoft Active Directory Services
-Microsoft Windows 2008/2012 server
-Microsoft Exchange/Outlook email system
-Microsoft Windows Server Update Services
-TCP/IP networking, LAN and WAN technologies
-Cisco routers, switches configuration
-Internet technologies (IIS, HTML, proxy server)
-Microsoft SQL Server
・Good understanding of general business applications and their interaction with the infrastructure
・Conceptual knowledge of project management concepts and practices

■Managerial skills
・Effective communication skills
・Good negotiation skills with a service oriented mindset
・Good decision making skills coupled with pronounced ability to work in team with other group of the IT department
・Ability to translate the company’s missions, vision and strategies into working principles for IT
・Ability to present technical matters to a non-technical audience.
・Skills to discover new opportunities for improvement of the services delivered to our internal client

・Service oriented mindset with good communication skills
・Willingness to work as a part of an international team that uses and applies standardized tools and procedures
・Occasionally travel outside Japan
・Good decision making skills and self-reliance
・Team spirit, knowledge and information sharing skills
英語能力 ビジネス会話 (TOEIC 735-860)
日本語能力 ネイティヴレベル
年収 日本・円 700万円 〜 900万円   
給与に関する説明 ※年収
・賞与 年2回(6月、12月)
・給与改定 年1回(6月)

休日 週休2日制(土日)及び祝日、夏季休暇、年末年始、慶弔休暇、有給休暇:入社時に10日付与(最高20日/年)
契約期間 【雇用形態】 正社員 ※試用期間 3か月

【募集背景】 組織強化のため
最寄り駅 【勤務地】
・Based in Japan Tokyo
・Cover all Japan sites and operates as fall-back support for the rest of ASPAC,
・Approximately 20% business travel in Japan and overseas




株式会社A・ヒューマン/A・HUMAN INC.




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Senior IT Engineer[38696-094]