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キービジュアル キービジュアル
更新日 2018-05-29
掲載開始日 2018-05-28

Customer Success Associate

  • ★★ スタッフレベル
この求人の
取扱い会社
人材紹介
Michael Page Japan
企業名 会社名非公開
職種
Michael Page Japan
カスタマーサービス - その他
業種 その他金融
勤務地 アジア 日本 東京都

仕事内容 My client is looking for a highly motivated and resourceful individual to strengthen the Customer Support team. Uitilzing various tools, e-mail, phone, chat, social media all while strengthening team culture and promoting employee happiness.


Description

* Effectively solve customer inquiries via email, phone, and Twitter using a CRM tool, and internal tools
* Utilize your deep knowledge of the product and industry in order to serve our customers
* Act as a role model for other Support Representatives in terms of customer satisfaction, productivity and teamwork.
* Analyze trends in customer issues and suggest improvement plans to establish engagement


Profile

* Business level English
* Experience in a Call Centre environment
* Ability to work weekends and shift work
* Perform well under pressure


Job Offer

* Diverse international working environment
* Opportunity to work with a growing organization
* Great salary and compensation, up to 4.5M


To apple online please click the "Apply" button below. For a confidential discussion about this role please contact Adam Petch on +863 6832 8611
企業について
(社風など)
My client is a growing leader in the fintech industry covering payment processing. My client is a strong supporter of all levels of business from sole-proprietor to large corporations.
英語能力 ビジネス会話 (TOEIC 735-860)
日本語能力 ネイティヴレベル
年収 経験と能力に基づく   
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Customer Success Associate

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