User support engineer / 人気の東京、神戸勤務です | BiOS, Inc. / 株式会社バイオスの求人詳細


キービジュアル キービジュアル
更新日 2018-06-15
掲載開始日 2018-06-12

User support engineer / 人気の東京、神戸勤務です

  • ★★ スタッフレベル
  • 上場企業
  • 転勤無し
  • 中高年歓迎

BiOS, Inc. / 株式会社バイオス

BiOS, Inc. / 株式会社バイオス
IT関連(その他) - 社内システム担当
IT関連(その他) - IT ヘルプデスク
IT関連(インフラ系) - ネットワークエンジニア
業種 ITコンサルティング
勤務地 アジア 日本 兵庫県
アジア 日本 東京都
仕事内容 - Troubleshoot, support and incident-manage user PCs and other related technical infrastructure

- Provide technical support to desktop/laptop PCs, printers, monitors, server/network equipment, and other hardware in office environment

- Coordinate and provide support by corresponding to tickets within decided period

- Manage IT hardware / network assets. Tasks include; installing, moving, adding, changing, disposing, and removing.

- Cable patching and ensuring that tagging is done correctly

- Support best practices of IT and client requests through communication with onsite support helpdesk engineers updating, organizing, and managing user manuals regarding daily operations

- Other ad-hoc technical tasks are required.

- Provide Network, Server, voice support

- Setting up meetings for client's users
勤務時間 9:00 - 18:00
応募条件 [Requirements]
Better if the candidates has CCNA, but not compulsory. Will be required in the future, candidates eager to learn are welcome
This engineer will need to support users by him/herself so please do not consider Jr candidates or candidates without PC support experience.
Written and verbal English required.
英語能力 日常会話(TOEIC 475-730)
日本語能力 ネイティヴレベル
年収 経験と能力に基づく   

User support engineer / 人気の東京、神戸勤務です