Desktop Engineer-Fluent English/Daily conversation Japanese | Emerge 360 Japan K.K./Emerge 360 Japan 株式会社の求人詳細

求人検索

キービジュアル キービジュアル
更新日 2018-06-04
掲載開始日 2018-05-23

Desktop Engineer-Fluent English/Daily conversation Japanese

  • ★★ スタッフレベル
この求人の
取扱い会社
人材紹介
Emerge 360 Japan K.K./Emerge 360 Japan 株式会社
企業名 会社名非公開
職種
Emerge 360 Japan K.K./Emerge 360 Japan 株式会社
IT関連(その他) - IT ヘルプデスク
IT関連(その他) - 社内システム担当
IT関連(その他) - その他
勤務地 アジア 日本 東京都

仕事内容 New Opening working in the front office user support team at a major global financial institution.
PRINCIPAL DUTIES AND RESPONSIBILITES
• Provide on-site technical support for desktop PCs – both software and hardware
• Physically set up computers and software system installation
• Perform basic hardware moves and changes
• Record and manage all incidents and requests in ticket-tracking system
• Ensure timely resolution of issues by acquiring necessary information to best measure impact to the customer
• Proactively inform management of trends, significant problems and expected delays.
• Provide other IT-related support as required by the business
• Test applications as required by the business before rollout
勤務時間 shift between 7:00~19:00
応募条件 • Experience in delivering Superior Customer Service experience preferably with the trading floor/banking support of investment banks including real-time market data support is an advantage
• Good Working knowledge and IT experience supporting Microsoft Windows configuration, Desktop Administration, Microsoft Office Suite
• Solid understanding of Intel based PC hardware/peripherals
• Strong verbal, written, listening communication experience

SKILLS
• Ability to make sound decisions following approved procedures in a fast paced environment
• Ability to effectively manage multiple tasks occurring simultaneously
• Ability to work independently with little supervision
Language Level:
English: Fluent Japanese: Daily Conversation
Working Shift Hours: 7:00 – 16:00, 8:30 – 17:30, 9:00 - 18:00, 10:00 – 19:00

英語能力 流暢 (TOEIC 865点以上)
日本語能力 日常会話
年収 経験と能力に基づく   
給与に関する説明 社会保険完備
交通費
休日 完全週休2日制(土・日・祝祭日)
有給休暇
戻る

Desktop Engineer-Fluent English/Daily conversation Japanese

この仕事に応募する
気になる