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キービジュアル キービジュアル
更新日 2018-05-21
掲載開始日 2018-05-21

CSM Senior Consultant

  • ハイクラス
  • ★★★★ マネージャーレベル
この求人の
取扱い会社
人材紹介
Michael Page Japan
企業名 会社名非公開
職種
Michael Page Japan
コンサルティング - ITコンサルティング(その他)
IT関連(その他) - プリセールス
IT関連(その他) - セールスエンジニア
業種 ソフトウェアベンダー
勤務地 アジア 日本 東京都

仕事内容 The company is currently seeking Senior Consultants to be responsible for the successful delivery of the company's CSM / CRM solutions and services, in a client consulting environment.


Description

* Subject Matter Expert on the delivery of CSM / CRM platform
* Lead all technical aspects of project delivery and solution delivery including:
* Application UI Configuration
* Workflow Configuration
* Development of required client specific reporting
* Development of requirement integration components (SSO, LDAP, etc.)
* Interface with technical teams, such as Cloud Infrastructure, to successfully set up the SaaS platform
* Be a lead member of the overall implementation project team
* Be the Subject Matter Expert on CSM / CRM best practices, including the Field Services Management (FSM) application
* Prepare all client facing and internal deliverables that are technology related
* Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
* Up to 50% travel annually


Profile

* Proven experience as a key technical resource leading the development of solutions in client environments

* Experience of WebServices, API's, Database-level integrations/ETL

* Windows/Linux Operating System, Virtual machine configuration and connectivity

* Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc) and working a SaaS environment

* Knowledge of technical components such as LDAP, VPN, SSL and other such technologies

* Strong communication skills (both written and verbal)

* Demonstrated ability to influence and consult (providing options with pros, cons and risks) around all key technical decisions during project delivery

* Strong interpersonal skills, customer centric attitude, ability to deal with cultural diversity

* Proven team player and team builder

* Degree or equivalent, preferably in Information Technology and proven experience in technical consulting roles


Job Offer

*

One of the world's fastest growing enterprise software companies
*

Fast-paced and multinational work environment


*

Located in central Tokyo


*

Competitive salary and employee benefits
*

Global leader in ITSM platform technologies


応募は、以下の応募ボタンからお願いします。詳細につきましては、James Blancheにお問い合わせください+813 6832 8942。
企業について
(社風など)
A world leading and award-winning cloud platform provider specialized in IT Service Management (ITSM), headquartered in the US. With over 5600 employees in over 70 global locations, they are one of the fastest growing enterprise software companies working with over 1000 partners and almost half of Forbes Global Companies as loyal customers. Also providing services in security, customer service, HR and business applications, they are considered an enterprise company's one-stop service provider for service management and workflow platforms. With its focus on the growing market in Japan, they are looking for proactive and innovative people to join their team in Tokyo to drive their business for further growth.
英語能力 ビジネス会話 (TOEIC 735-860)
日本語能力 流暢(日本語能力試験1級又はN1)
年収 経験と能力に基づく   
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