人材紹介Michael Page Japan
IT関連（その他） - カスタマーサポートエンジニア
A major global IT firm is seeking a bridge engineering to act as supervisor and bridge engineer between major global customers and various support teams and SMEs, including domestic and overseas.
Core responsibility will be to receive tickets for wide range of userbase and assign work to appropriate teams. Additionally, this position is responsible for tracking and following up to ensure completion of projects and to help identify issues where possible.
As a bridge engineer you will be the primary point of contact and customer interface for technical discussion in both directions.
* Fluent or Native level Japanese
* Fluent or business level English
* Relevant experience & technical knowledge. May include:
- level 1 or level 2 IT support
- IT project coordinator
- PMO, small project lead / management, or office IT admin / manager
- bridge engineer with good IT knowledge
* Financial Services or Insurance experience (not required)
* Middleware, server, or web platform technical experience (not required)
This is a great opportunity for someone looking for a move up from small businesses into the world of corporate level IT, or into a major vendor. It's also excellent for someone interested in Tokyo's financial or insurance industries.
Monthly salary range is 375,000 - 475,000 JPY / month, and will be based on current/previous salary as well as skill level relevant to the requirements.
Position is full-time and offers insurance, pension, paid vacation, paid overtime, commutation allowance, and opportunity for conversion and/or promotion in the future with good performance.
応募は、以下の応募ボタンからお願いします。詳細につきましては、Anthony Martinにお問い合わせください+81 3 6832 8663。
|One of the global market leaders in IT solutions and consulting, this company based in Europe has an excellent reputation for quality of service as well as great career options, technical and leadership training, salary & benefits, and work life balance. Staff are almost entirely bilingual Japanese & English speakers, with an even mix of international and Japanese staff.|
|英語能力||ビジネス会話 (TOEIC 735-860)|
|年収||日本・円 500万円 〜 550万円|