Up to 1000万円/Customer Success Engineer at IT for Pharma Industry | 株式会社TOP ASIA / TOP ASIA, Inc. の求人詳細

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更新日 2018-05-01
掲載開始日 2018-04-23

Up to 1000万円/Customer Success Engineer at IT for Pharma Industry

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取扱い会社
人材紹介
株式会社TOP ASIA / TOP ASIA, Inc.
企業名 会社名非公開
職種
株式会社TOP ASIA / TOP ASIA, Inc.
IT関連(オープン・WEB系) - 業務アプリケーションSE
IT関連(オープン・WEB系) - データベースSE
業種 その他IT関連
勤務地 アジア 日本 東京都

仕事内容 • Work with customers to gain a deep understanding of their business processes, system
environments and data infrastructure
• Attend to customer requirement workshops to define business/technical requirements
• Design and implement Aktana solutions and corresponding ETL process
• Implement quality assurance and data cleansing techniques as required.
• Preparation/support for User Acceptance Testing
• Preparation/support for end-user training workshops
• Work cross functionally with our product management team to design and prioritize features
required for Aktana’s technology stack
• Be able to represent Aktana in front of customers and build a trust based working
relationship
• Provide on-call customer support during critical periods and e-mail based support after BAU
state.
• Represent the customer/project needs while interfacing with our US based Product
Management, Engineering, Operations, QA, and Support teams
勤務時間 9:00-18:00
応募条件 •Business level Japanese and English (both used on a daily basis, internally and externally)
• 2-5 years of technical engineering experience or other client facing technical roles
• 2-5 years of design and implementation of CRM/ETL solutions using major vendor products
such as Kettle
• Strong SQL skills and experience with business analysis and reporting experience
• Exposure to large data volumes and their related issues
• Data experience specifically in a pharmaceutical sales environment with an understanding of
their business entities and processes is a plus
• Experience with Salesforce/Veeva a plus (Salesforce.com APIs: Force.com SOAP, RESTbased
Web Service APIs, Bulk API, and the Metadata API; and retrieving with
Salesforce.com Data – sObjects, SOQL and SOSL)
• Experience with Business Intelligence tool such as Tableau is a plus
• Knowledge of Amazon Web Services is a plus
• Pharmaceutical industry knowledge especially Sales & Marketing area is a plus
• Self-motivation and a competitive, results-driven attitude
• A degree in computer science, engineering or mathematics
英語能力 ビジネス会話 (TOEIC 735-860)
日本語能力 ネイティヴレベル
年収 日本・円 上限 1800万円   
給与に関する説明 7-9M +10% Bonus
休日 完全週休2日制(土・日・祝祭日)
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