【Foreign Company】 IT Help Desk Support - Welcome Inexperienced!! | j Career Co.,Ltd. / 株式会社 j Careerの求人詳細


キービジュアル キービジュアル
更新日 2019-05-21
掲載開始日 2019-05-21

【Foreign Company】 IT Help Desk Support - Welcome Inexperienced!!

  • ★ エントリーレベル
  • 上場企業
  • 転勤無し
  • 未経験歓迎
j Career Co.,Ltd. / 株式会社 j Career
企業名 会社名非公開
j Career Co.,Ltd. / 株式会社 j Career
IT関連(その他) - IT ヘルプデスク
カスタマーサービス - カスタマーサービス/カスタマーサポート
IT関連(インフラ系) - ネットワーク監視
業種 通信・情報サービス関連
勤務地 アジア 日本 東京都

仕事内容 We welcome inexperienced candidate!

・Network Monitoring / Respond to customer and clients inquiries / Troubleshoot / Interpretation and Translation(Phone, email)
・Arrangement entering the customer data center and paper work.

To increase staffs

【Appealing Points】
・You can obtain skills to be able to get CCNA certification in about a year.
・There are various staff from diverse background including inexperienced. We will train you to acquire necessary knowledge in about 6 months.
・We use both in English and Japanese on a daily basis for responding inquiries from customers and for internal communication.
【Company culture and office environment】
Staffs from various countries are working actively!
勤務時間 Shift-work System
●Shift A 7:00~16:00
●Shift B 14:30~22:30
●Shift C 21:00~6:30
●Shift D 22:30 ~8:00

Work in the following shift rotation
The day starts shift A is supposed to be rotated every a few weeks.
応募条件 【MUST】
・Business level of Japanese and English
・Basic ability of PC
・Be able to work on shift including night shift.

【Ideal Characteristics】
We are looking for those who has has strong desire to grow and be able to deal with customers as professionals even though inexperienced in IT industry.
Since staff's background is diverse, and the company's decision-making is fast, we are seeking those who can think and act flexibly.
英語能力 ビジネス会話 (TOEIC 735-860)
日本語能力 ビジネス会話(日本語能力試験2級又はN2)
年収 日本・円 300万円 〜 400万円   
給与に関する説明 Social Insurance
Commuting/Transportation Allowance
Education Training
休日 Paid Holidays
Congratulatory or Condolence Leave
Child-care Leave
契約期間 Permanent Employee (Probationary Period 3 months)




j Career Co.,Ltd. / 株式会社 j Career




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【Foreign Company】 IT Help Desk Support - Welcome Inexperienced!!