保険 - その他
IT関連（汎用系） - プログラマー
IT関連（汎用系） - アプリケーションSE
Ahead Consulting is currently seeking a System Analyst to fill a permanent role at a Major International Insurance Company, in Tokyo.
System Analyst(SA) is responsible for:
- Provide stable production services while manage and control AMS vendor so that meet the expectation from Business.
- Manage and Control Execution of Service Requests.
- Manage and Control Correspondence to Incidents, and Reporting.
- Manage and Control Development of Small Enhancement.
- Other Activities for Stabilizing IT Services in Production Environments.
Dimensions of Position
SA has opportunities for:
- Contribute each LOB's BAU activities through execution of SRs and Small Enhancements.
- Review quality of AD Projects as Gate Keeper, and ensure stability of Production Service.
- Touch new technologies through new application transition from Application Development (AD) team.
Principal ResponsibilitiesPrincipal Responsibilities
SA has responsible for:
- Manage and Control Execution of Service Requests by AMS vendor.
- Manage and Control Correspondence to Incidents by AMS vendor, and Report to relevant IT and Business.
- Manage and Control Development of Small Enhancement by AMS vendor.
- Accept new application from AD team to ensure production supports.
- Project Support from the point of SME view on a request basis.
- Conduct Quality Gate Review for all AD Projects to ensure transition stability from project to BAU.
- Any other activities to improve our work more efficiently/effectively.
Having the experiences of more than one of the following 1) to 4) as one’s own strength.
1) 3years+ : Experience developing Web or C/S system using Java / .Net etc.
2) 3years+ : Experience operating Web Application using Web Sphere Application Server.
3) 3years+ : Experience developing/operating data linkage using specific middleware product.
4) 3years+ : Experience using JP1 / ETL / ESB / MQ / Salesforce.
2years+ : Experience vendor management (over 7 members) for maintenance & operation.
Knowledge/Skills/Competencies (Nice to have):
- 2years+ : Experience of team management (more than 7 FTEs)
- 1year+ : Experience of system test design with multi platform
- Oracle Certification (Silver+)
- CBAP Certification
- Good understanding of ITIL framework
- Communication abilities to pull out potential business requirements.
- Ability to take action to proactively resolve incidents and problems promptly.
- Capabilities to drive multi tasks with accuracy and politeness.
- Having driving force to improve while involving stakeholders as necessary.