【RPA Venture Company】Customer Success Manager HH12170e | スキルハウス・スタッフィング・ソリューションズ株式会社/Skillhouse Staffing Solutions K.K.の求人詳細

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更新日 2018-05-25
掲載開始日 2018-05-25

【RPA Venture Company】Customer Success Manager HH12170e

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人材紹介
スキルハウス・スタッフィング・ソリューションズ株式会社/Skillhouse Staffing Solutions K.K.
企業名 会社名非公開
職種
スキルハウス・スタッフィング・ソリューションズ株式会社/Skillhouse Staffing Solutions K.K.
IT関連(オープン・WEB系) - プロジェクトマネージャー
IT関連(オープン・WEB系) - WebアプリケーションSE
IT関連(その他) - カスタマーサポートエンジニア
業種 ソフトウェアベンダー
勤務地 アジア 日本 東京都
アジア 日本
仕事内容 Their Customer Success team advises and guides a wide variety of customers, ensuring they launch the company successfully, adopt it widely and are continually driving business value from the company.

Customer Success Managers (CSMs) are entrusted with some of the largest and most strategic customers, working with stakeholders across all parts of the business and at all levels.

A major area of responsibility for CSM's is helping customers structure and manage company wide deployments, coaching the customer's project team on their deployment methodology, and helping them to develop an appropriate change management strategy that maximizes adoption, self sufficiency and business value.

We are happy to give you more details about this role, please reach out to us any time.
企業について
(社風など)
What if you could be part of the team creating the digital workforce of tomorrow? This is a great opportunity for an individual looking to work on cutting-edge technology. The company has a vision to liberate the human workforce from tedious, repetitive tasks, by means of Robotic Process Automation.
勤務時間 9:00 - 18:00(Mon - Fri)Flex time, working from home is available
応募条件 ‐ Bachelor's degree in engineering or computer science with over 8 years of work experience
‐ 5+ years relevant work experience in a customer・facing, customer success, account management or strategic consulting organization.
‐ Solid technical background with hands on experience in digital technologies
‐ Experience in technical support, project management, technical sales and consultancy
‐ Familiarity with software and front・end development
‐ Self・motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption.
‐ Strong communication and interpersonal skills. Proven experience building strong internal and external relationships.
‐ Proven track record in a highly・professional customer service in a dynamic, start・up environment.
‐ Diplomacy, tact, and poise under pressure when working through customer issues.
‐ SaaS experience a benefit.
英語能力 日常会話(TOEIC 475-730)
日本語能力 流暢(日本語能力試験1級又はN1)
年収 日本・円 1000万円 〜 1300万円   
給与に関する説明 ‐ Social insurance
‐ Transportation Fee
休日 Saturday, Sunday, and National Holidays
契約期間 Permanent
最寄り駅 東京23区内/ Tokyo
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