Senior Customer Service Manager | ヘイズ・スペシャリスト・リクルートメント・ジャパン株式会社/Hays Specialist Recruitment Japan K.K.の求人詳細

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キービジュアル キービジュアル
更新日 2018-10-24
掲載開始日 2018-10-24
ジョブコード: 1055694

Senior Customer Service Manager

  • ハイクラス
  • ★★★★ マネージャーレベル
この求人の
取扱い会社
人材紹介
ヘイズ・スペシャリスト・リクルートメント・ジャパン株式会社/Hays Specialist Recruitment Japan K.K.
企業名 Online travel agency
職種
ヘイズ・スペシャリスト・リクルートメント・ジャパン株式会社/Hays Specialist Recruitment Japan K.K.
カスタマーサービス - コールセンター管理/オペレータ管理
業種 その他
勤務地 アジア 日本 東京都

仕事内容 Industry leader in online travel is looking for a customer service manager to manage Japan call center of 250+

Your new company
This top tier, online travel company is currently seeking a senior customer service manager candidate to manage their Tokyo call centre of 250+ staff members. This company is continuing to grow globally, and with the Olympics fast approaching, their Tokyo business is about to see their biggest growth and activity it has ever seen.

Your new role
With the growth of the Tokyo customer service centre, they will be needing a Senior Customer Service Manager to coach, manage and oversee all call centre staff and team leaders. This will also involve some hands-on customer service as problems will be escalated to you.

What you'll need to succeed
To be successful in this role you will need experience managing at least 100 call centre staff, hands-on customer service experience and the ability to communicate with global offices in English.

What you'll get in return
Not only is this position highly compensated at up to 15 million yen base salary, but can also offer you the opportunity to manage a call multilingual call centre, and travel worldwide.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.If you think you are the right person for this job please contact Carolanne Hyakuno at carolanne.hyakuno@hays.co.jp [mailto:carolanne.hyakuno@hays.co.jp] or at 03-3560-1376 to apply.
Job ID: 1055694
企業について
(社風など)
Industry leader in online travel looking for a customer service manager
英語能力 流暢 (TOEIC 865点以上)
日本語能力 ネイティヴレベル
年収 経験と能力に基づく   
給与に関する説明 High base salary
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