Customer Service Manager | ヘイズ・スペシャリスト・リクルートメント・ジャパン株式会社/Hays Specialist Recruitment Japan K.K.の求人詳細

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キービジュアル キービジュアル
更新日 2018-06-29
掲載開始日 2017-10-11
ジョブコード: 1054036

Customer Service Manager

  • ハイクラス
  • ★★★★ マネージャーレベル
この求人の
取扱い会社
人材紹介
ヘイズ・スペシャリスト・リクルートメント・ジャパン株式会社/Hays Specialist Recruitment Japan K.K.
企業名 Start-up media company
職種
ヘイズ・スペシャリスト・リクルートメント・ジャパン株式会社/Hays Specialist Recruitment Japan K.K.
カスタマーサービス - コールセンター管理/オペレータ管理
業種 その他IT関連
勤務地 アジア 日本 東京都

仕事内容 A start-up company, new to Japan, is searching for a customer service manager

Your new company
A start-up company, new to Japan, is searching for a customer service manager to mentor and manage the customer support team in Japan. While there is only one staff member at the moment, they plan to hire at least 30 staff within the next year, so it will be a good opportunity for you to support the growth of the company. Specialized in livestreaming, this Taiwan based company has been made world famous for their social media implications and rapid name recognition on the market.

Your new role
As the customer service manager you will be responsible for not only managing existing staff, but helping grow the department by hiring new staff. You will need to use your experience to mentor and coach these staff members to be as successful as possible. In the beginning it will require hands-on customer service, but eventually your duties will be solely management.

What you'll need to succeed
To be successful in this role you will need experience in customer service, and experience managing a call center (at least 2-3 years' experience). You will also need to speak native level Japanese and high business English, Chinese will also be a plus. You must be driven and motivated to help the growth of a start-up company which will take resilience, and patience.

What you'll get in return
This position not only offers the opportunity to strengthen your management skills, but will also give you the opportunity to help start a potentially huge business in Japan while earning a high salary. The starting base salary can go up to 8 million yen annually, and there is opportunity for incentives.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. If you think you are the right person for this job please contact Carolanne Hyakuno at carolanne.hyakuno@hays.co.jp [mailto:carolanne.hyakuno@hays.co.jp] or at 03-3560-1376 to apply. Job ID: 1054036
企業について
(社風など)
A start-up company, new to Japan, is searching for a customer service manager
英語能力 ビジネス会話 (TOEIC 735-860)
日本語能力 ネイティヴレベル
中国語能力 なし
年収 日本・円 600万円 〜 800万円   
給与に関する説明 Attractive package
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