Application Support Consultant | ファーストQAシステムズ株式会社/FirstQA Systems K.K.の求人詳細

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更新日 2018-07-09
掲載開始日 2018-07-09

Application Support Consultant

  • ★★★ シニアレベル
企業名
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ファーストQAシステムズ株式会社/FirstQA Systems K.K.

職種
ファーストQAシステムズ株式会社/FirstQA Systems K.K.
IT関連(その他) - 設計/CAD設計/CADオペレータ
業種 ITコンサルティング
勤務地 アジア 日本 東京都

仕事内容 FirstQA Systems KK, a well-known Process & IT Consulting services company is hiring an Application Support Consultant for its various Application Services projects in Tokyo. Japanese is not mandatory and we are OK with English speaking Developers, though preference will be given to bilingual candidates. Candidates outside Japan will also be considered, though preference is for local candidates in Japan.

FirstQA Systems is a leading Process and IT Consulting services in Japan which works with Fortune 500 and Nikkei 225 companies in Financial Services, Manufacturing and Retail sectors. FirstQA provides Advisory and Consulting services to some of the large Japanese companies with global presence. firstPPM is FirstQA’s Project & Portfolio Management System, available for the first time in Japan as a cloud based solution. Please check out details at www.firstqa.com and www.firstppm.com

The Application Support Consultant roles involves:
• User support for a portfolio of finance applications, this will be both Level 1 and 2 support including user queries
• Monitor system status, run start of day check and end of day check. Setup system monitoring processes and system alerts. Monitor system processes, databases, storage, logs using monitoring tools.
• Use ServiceNow’s Incident management: detect system issues, communicate with users, investigate and solve system issues. Provide root cause analysis of issues, track issues with users and IT stakeholders
• Coordinate with Development team for system releases. Work occasional for weekend release/system check as and when required
• Perform regular Disaster Recovery (DR) testing, regular reports for capacity management, key risk indicator reports. (weekly, monthly report for support detail and analyse)
応募条件 • Minimum of six years in web and client/server application design and development with demonstrated problem solving skills experience
• Minimum of three years’ experience in application support roles – this is mandatory
• Good experience In Unix/Linux, Shell scripts and SQL. Experience in RDBMS such as Oracle, SQL Server, Sybase or DB2
• Preference will be given to candidates who have experience supporting PeopleSoft ERP Financial modules like GL, AP and AR
• Good communication and interpersonal skills
• A Under-graduate degree from reputed university
英語能力 ビジネス会話 (TOEIC 735-860)
年収 経験と能力に基づく   
給与に関する説明 社会保険完備
休日 完全週休2日制(土・日・祝祭日)
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