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更新日 2017-06-17
掲載開始日 2017-06-16

BI Application Support Engineer

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企業名
直接採用

Amaris

職種
Amaris
IT関連(オープン・WEB系) - 業務アプリケーションSE
IT関連(オープン・WEB系) - ERP・SCM・CRM設計
IT関連(その他) - IT ヘルプデスク
業種 その他コンサルティング
勤務地 アジア 日本 東京都

仕事内容 •Support users on Business Intelligence Applications (BI Applications)
•Take ownership and provide accurate and timely resolution of Incident/Work Order requests reported by users
•Provide support and leadership in critical production support issue resolution
•Conduct or facilitate root cause analysis on all in-scope incidents and recommend a corrective action plan
•Work with team to achieve timely resolution of all production issues meeting or exceeding Service Level Agreements
•Work with the Support Manager in process/service improvement initiatives as directed by the service
•Develop innovative approaches
企業について
(社風など)
Amaris is an independent, international Technologies and Management Consulting Group. Created in 2007, Amaris is already established in over 45 countries and supports 500 clients worldwide throughout their projects’ lifecycle. Our expertise covers 5 areas of innovation: Business and Management, IT/IS, Telecom, Engineering and High Technologies, Biotech and Pharma. With 60 offices across the World, the Group offers proximity support to its clients in all their locations and many opportunities of international careers for employees. With an average age of 26 years old for staff members and 34 years old for consultants, Amaris benefits from an agile structure and a start-up innovative spirit.
We expect to triple our workforce within the next years and reach an international leader position in independent consulting.
応募条件 •Good knowledge of BI applications
•Bilingual in Japanese and English
•Solid organizational & Communication skills and focus on accuracy and attention to detail
•Excellent Collaboration & Customer Management skills
•Excellent analytical, problem solving and troubleshooting abilities
•Self-motivated with the ability to work both independently and in a team environment
•Proactive & Self driven
•Willingness to learn new Technologies
英語能力 日常会話(TOEIC 475-730)
日本語能力 ビジネス会話(日本語能力試験2級又はN2)
年収 経験と能力に基づく  
給与に関する説明 Social Insurance
Commuting/Transportation Allowance
Education Training
休日 Five-Day Workweek
Paid Holidays
Sick Leave
契約期間 Permanent contract
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