Desktop Support Engineer - international team! | BiOS, Inc. / 株式会社バイオスの求人詳細


キービジュアル キービジュアル
更新日 2018-11-13
掲載開始日 2018-10-31

Desktop Support Engineer - international team!

  • ★★ スタッフレベル

BiOS, Inc. / 株式会社バイオス

BiOS, Inc. / 株式会社バイオス
IT関連(その他) - IT ヘルプデスク
IT関連(その他) - 社内システム担当
IT関連(その他) - カスタマーサポートエンジニア
業種 ITコンサルティング
勤務地 アジア 日本 東京都

仕事内容 BiOS is currently looking for a bilingual desktop support engineer to join BiOS and support our client: a global financial services institution in Tokyo.

Main responsibilities will be around performing refresh, installs and changes for desktop and laptops, along with a wide range of desk side support activities including but not limited to the following:
• Perform refresh, installs, moves and changes for desktop and laptops
• Install currently supported Microsoft operating systems onto a desktop and laptop
• Load an image onto a desktop and laptop
• Load standard software applications such as Microsoft Office or other scripted install
• Install (unpack, connect to the network and test) standard desktops, laptops, printers and peripherals
• Find faults with basic office environment IT related problems (connectivity, application errors, operating system issues);
• Replace components in both desktops and laptops (e.g. hard drives, processors, fans etc.)
• Understand more complex desktop and laptop installations and configurations
BiOS was formed in 1998 (as a division of LINC Media Inc.) and has evolved into a premier IT solutions and outsourcing company. With this evolution BiOS was spun off from LINC Media to create a separate and independently operating company in 2010, now registered as BiOS Inc. BiOS provides solutions and services to a wide range of small and large foreign firms in Japan.

Over the years BiOS has developed the benchmark for bilingual IT Solutions in Tokyo, built on the principle of providing honest and affordable services customized and tailored to our client’s needs.

We are always looking for bilingual IT professionals to join our onsite and internal teams. We pride ourselves in recruiting talented and ambitious engineers from all over the world.

Currently our teams include bilingual technical, sales and administration staff from more than 10 countries making BiOS a dynamic IT Team where intellect and creativity and a strong work ethic are all rewarded.

Start your future today with BiOS.


私共バイオスは、お客様のニーズに合うカスタマイズされたサービスを、誠実かつ低価格でお届けすることを理念として、東京のバイリンガルのIT ソリューションのベンチマークを築いて参りました。


応募条件 • Minimum of 4 years’ experience of Wintel Support
• Minimum of 3 years’ experience supporting in an enterprise IT environment
• Helpdesk support experience and responsibility, including but not limited PC installation, version update, multi-functional device, printing, account administration, email support, etc.
• Knowledge of Microsoft software including PC OS and servers, such as Windows 2008, 2003, XP, 7 and MS Office, and more
• Time management skills to improve the work productivity
• Business perspective mindset and logical thinking skills
• Incident management skills
• Business-level English and Fluent Japanese skills are Required
英語能力 ビジネス会話 (TOEIC 735-860)
日本語能力 流暢(日本語能力試験1級又はN1)
年収 経験と能力に基づく   

Desktop Support Engineer - international team!