デスクトップサポートエンジニア募集！ | 株式会社エイチシーエル・ジャパン/HCL JAPAN LTD.の求人詳細

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更新日 2025-06-11
掲載開始日 2025-06-11

デスクトップサポートエンジニア募集！

企業名	株式会社エイチシーエル・ジャパン/HCL JAPAN LTD.
職種	IT関連（その他） - IT　ヘルプデスク IT関連（その他） - カスタマーサポートエンジニア IT関連（その他） - 社内システム担当
業種	ITコンサルティング
勤務地	アジア日本愛知県その他
仕事内容	Field Services operations provides onsite support for the installation, troubleshooting and maintenance of onsite IT systems that cannot be done remotely. FSO works onsite to resolve issues where either a physical presence, advance technical skills or local knowledge is needed to complete the task. Roles and responsibilities include, but are not limited to:
企業について（社風など）	About HCLTech: HCLTech is a global technology company, home to 220,755+ people across 60 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2024 totaled $13.8 billion. We have been recognized as a Global Top Employer by the Top Employers Institute for the second time in a row for outstanding HR policies and best practices worldwide. We have also been certified as a Top Employer in 26 countries across three regions, Asia Pacific, Europe & Africa and North America. Out of the 26 countries, HCLTech is ranked number one in 15 countries, including Japan. These accolades re-affirm our commitment to our people by helping them maximize their potential and building an inclusive and progressive workplace that help our employees find their spark. To learn how we can supercharge progress for you, visit hcltech.com/careers We bring together the best of technology and our people to supercharge progress. You can work in a multinational, global environment.
勤務時間	勤務時間：基本的に9-18時、内1時間の休憩
応募条件	・2+ years of experience in a help desk/deskside role ・2 years of Windows 10 experience, MSOffice Flexible work schedule to include weekends and overtime as required ・Experience troubleshooting PC hardware and software (MAC knowledge a plus) ・Experience with Active Directory and SCCM. Basic networking experience ・Ability to multitask and work in a fast pace work environment, Excellent organization skills and attention to details ・Excellent customer service skills. ・To provide support for on call escalations and doing root cause analysis of given issue ・To independently resolve tickets within agreed SLA of ticket volume and time
英語能力	ビジネス会話 (TOEIC 735-860)
日本語能力	ビジネス会話(日本語能力試験2級又はN2)
年収	日本・円 400万円〜 800万円
給与に関する説明	社会保険完備教育研修
休日	完全週休2日制（土・日・祝祭日）有給休暇傷病休暇慶弔休暇育児休暇
契約期間	正社員雇用
最寄り駅	愛知県豊橋市