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この求人の 取扱い会社 |
マイケル・ペイジ・インターナショナル・ジャパン株式会社/Michael Page International Japan K.K. |
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企業名 | 会社名非公開 |
職種 |
メディカル/医薬/バイオ/素材/食品 - 生産技術/生産管理
機械(自動車/プラント/精密機器) - セールスエンジニア/サービスエンジニア |
業種 | 医療機器メーカー |
勤務地 |
アジア
日本
東京都
|
仕事内容 |
As the Senior Manager, Commercial Service, you will lead the Japan field service team, ensuring top-tier customer support while managing P&L responsibilities. This role involves shaping service strategy, driving team performance, and collaborating with regional and global stakeholders to achieve business success. Description * Oversee all field service activities, including installations, preventive maintenance, and post-sale support. * Manage P&L for the service business, ensuring profitable growth and operational efficiency. * Build and lead a high-performing service team, focusing on talent development and strategic execution. * Collaborate with dealer organizations to deliver consistent, high-quality customer service. * Play a critical role in strategic planning as part of the Japan country management team. Profile * Bachelor's degree in Chemistry, Biology, Biochemistry, Molecular Biology, or equivalent experience (MBA preferred). * 5+ years of experience managing a customer support or service organization. * Strong analytical and problem-solving skills to optimize field service operations. * Effective communicator with advanced proficiency in English and Japanese. * Proven ability to align team goals with customer needs and organizational strategy. Job Offer * Join a global organization driving meaningful innovations in healthcare and sustainability. * Lead a team in a high-impact, leadership position with P&L responsibilities. * Competitive compensation and significant career growth opportunities. To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Sara Loh on +813 6832 8915. |
企業について (社風など) |
A global leader in mass spectrometry and capillary electrophoresis technology, our client is committed to driving innovation that improves healthcare outcomes, advances food safety, and safeguards the environment. |
英語能力 | ビジネス会話 (TOEIC 735-860) |
日本語能力 | 流暢(日本語能力試験1級又はN1) |
年収 | 日本・円 1000万円 〜 1300万円 |
給与に関する説明 | bonus |