Counter Operations Manager [Tax Refund] - up to 12M JPY | マイケル・ペイジ・インターナショナル・ジャパン株式会社/Michael Page International Japan K.K.の求人詳細

English

当サイトに広告掲載をお考えの企業様

求人検索

更新日 2024-05-14
掲載開始日 2024-05-14

Counter Operations Manager [Tax Refund] - up to 12M JPY

人材紹介
エントリーレベル

この求人の取扱い会社	マイケル・ペイジ・インターナショナル・ジャパン株式会社/Michael Page International Japan K.K.
企業名	会社名非公開
職種	ホテル/レジャー/外食系/旅行 - ホテル関連職
業種	旅行・ホテル・レジャー・外食
勤務地	アジア日本東京都
仕事内容	We are seeking a dynamic and experienced individual to join our client's team as a counter Operations Manager for our Tax-free shopping center located in Tokyo23. you will play a crucial role in the day-to-day operations of the Refund Counter, overseeing key departments such as sales, IT, HR, and Finance. Description * Oversee all Central Issuing and Refund Counters (CIRC) across Japan from setup to daily operations. * Manage counter managers and frontline staff at each location, including full-time, part-time, and outsourced personnel. * Collaborate with Developer/Tenants representatives to accomplish mutual goals. * Prioritize customer service and satisfaction. * Work closely with internal management to maintain best practice standards and meet KPIs. * Communicate effectively in both Japanese and English with internal and external stakeholders. Profile * Native level in Japanese speaker with fluency in English; proficiency in Chinese is a plus. * Minimum of 1 year of experience in the service industry, with a preference for candidates with experience in hospitality, travel, or F&B. * Strong leadership skills with the ability to manage, develop, and support key departments. * Excellent analytical skills to leverage data for actionable insights. * Proactive mindset with the ability to foresee challenges and plan accordingly. Job Offer * 15 days paid holidays * Japan Standard social insurances * Pension Plan To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Michelle Rosette on +813 6832 8698.
企業について（社風など）	Global Tax Refund Company
英語能力	流暢 (TOEIC 865点以上)
日本語能力	ネイティヴレベル
年収	日本・円 450万円〜 500万円