更新日 2024-04-17
掲載開始日 2024-04-17

Customer Service involving global communication

人材紹介
スタッフレベル

この求人の取扱い会社	マイケル・ペイジ・インターナショナル・ジャパン株式会社/Michael Page International Japan K.K.
企業名	会社名非公開
職種	カスタマーサービス - カスタマーサービス/カスタマーサポート
業種	生命保険・損害保険
勤務地	アジア日本東京都
仕事内容	The Customer Service Executive (CSE) plays an important role in ensuring the 24-hour delivery of the whole range of medical assistance services to the members. The CSE is the first point of contact for the customers, service providers and colleagues from the other company assistance centers worldwide. Description 1 Organise medical evacuation/repatriation (or repatriation of mortal remains) by coordinating the activity and services of all service providers, correspondents and staff of other assistance centers. 2 Stimulate team work with all department of Tokyo and staff in the other assistance centers and other businesses by cooperating in a professional manner during the case handling 3 Assist in the expansion of the SOS network by extracting all relevant information on new service providers from the case files and channel this information to the network executive Profile 1 Coping with pressure and setbacks 2 Presenting and communicating information between various teams 3 Following instructions and procedures 4 Good understanding of English Job Offer -This is a 24 hour operation. You do not have to work night shift in the first few months of joining, but after a while there will be the expectation to work a few night shifts per month. -Salary flexible up to 5M JPY -Flexible working arrangement
企業について（社風など）	My client is a health and security services firm. The company supports around 4 million customers every year and has close to two-thirds of the Fortune Global 500 companies as clients.
英語能力	ビジネス会話 (TOEIC 735-860)
日本語能力	ネイティヴレベル
年収	日本・円 400万円〜 500万円