CRM / Data Analyst | マイケル・ペイジ・インターナショナル・ジャパン株式会社/Michael Page International Japan K.K.の求人詳細

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更新日 2021-04-09
掲載開始日 2021-04-09

CRM / Data Analyst

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この求人の
取扱い会社
人材紹介
マイケル・ペイジ・インターナショナル・ジャパン株式会社/Michael Page International Japan K.K.
企業名 会社名非公開
職種
マイケル・ペイジ・インターナショナル・ジャパン株式会社/Michael Page International Japan K.K.
マーケティング/PR - リサーチ・分析
業種 高級消費財
勤務地 アジア 日本 東京都

仕事内容 * To deliver Customer knowledge and Quantitative studies to improve its customer knowledge and to respond to requests from other teams
* Lead projects that engage with client data by working closely with PCIS & 3rd party to deploy the business use cases.


Description

1. Provide analysis and propositions on CRM activations to enable the team to steer CRM action plans and improve effectiveness.

2. Regular reporting on CRM KPIs.

3. Feed the Marketing / Retail team through a better knowledge of the purchasing behavior of our customers.

4. Accompany strategic CRM thinking on various CRM projects (Loyalty program, LINE etc.) and segmentations and targeting for CRM activations.

5. Ensure a monitoring of the quality of the data and issue alerts. Monitor the compliance of the CRM relevant tools by coordinating with the PCIS Support Teams.

6. Provide support on inquiry handling regarding client data from counters and call center.

7. Train and support CRM tool users.

8. Ensure the management of the activity (Respect of the Budgets, Deliverables, Restitutions and Planning, Deadlines)

9. Lead client data project with PCIS and 3rd parties who support the development. 10. Work with multiple stakeholders to define the client data use case/ deploy or support the deployment of project.


Profile

* Strong CRM/ Analytic experience
* Ability to manage regular reporting and KPI monitoring
* Ablity to develop Ad hoc studies to answer a particular problem
* Analyze customer purchasing behaviors to be able to offer predictive analytics
* Lead projects that engage with client data by working closely with PCIS & 3rd party to deploy the business use cases.


Job Offer

* Strong retail and digital integration
* Strong internal mobility
* International working environment
* Strong product, top 3 in Luxury cosmetic


To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Minh Tran on +813 6832 8947.
企業について
(社風など)
One of the biggest luxury groups globally with a variety of products in Fashion, FMCG, Cosmetic, Hospitality...etc.
勤務時間 Flex time
応募条件 * Strong CRM/ Analytic experience

* Ability to manage regular reporting and KPI monitoring
* Ability to develop Ad hoc studies to answer a particular problem
* Analyze customer purchasing behaviors to be able to offer predictive analytics
* Lead projects that engage with client data by working closely with PCIS & 3rd party to deploy the business use cases.
* Strong CRM/ Analytic experience

* Ability to manage regular reporting and KPI monitoring
* Ability to develop Ad hoc studies to answer a particular problem
* Analyze customer purchasing behaviors to be able to offer predictive analytics
* Lead projects that engage with client data by working closely with PCIS & 3rd party to deploy the business use cases.
英語能力 ビジネス会話 (TOEIC 735-860)
日本語能力 ビジネス会話(日本語能力試験2級又はN2)
年収 日本・円 500万円 〜 800万円   
休日 Sat, Sun & National Holiday
最寄り駅 Central Tokyo
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