This is a job that contributes to business expansion by promptly responding to inquiries from corporate customers who use the services of a rapidly growing foreign-affiliated electronic payment company.
(Example: Inquiries about deposit methods, etc.)
The market in charge includes the United Kingdom, so it is a job where you can utilize your English proficiency.
-Responding to inquiries from corporate customers (telephone, email, chat)
-Scrutiny of problems, handing over to related departments as necessary ・ Follow-up
-Sharing knowledge and case ...
-Working from KL for supporting Japanese Customers
-Language/English – Intermediate
- Must read English Documents for T&T and can translate them in Japanese. Language /Japanese – Intermediate
- Must communicate with Non-English field engineers and support their Onsite by Phone and Emails in Japanese. Technical support is not required.
- High-quality Communication skills in English and Japanese to build a good relationship between Customer Engineer and T&T Global support team of Customers
- Technical skills
- Use Micros ...
[Background of recruitment]
Currently, local teams are built in each country, and Japanese board members manage them remotely to successfully manage existing businesses, but in order to aim for further growth in the future, new products / alliances / business models And it is necessary to set up the construction of the organization in each country.
In addition to remote management, I would like to strengthen the management members of our overseas bases, who can settle down locally and smoothly collaborate with the Japanese head office in various areas. ...
"I would like to work in a foreign-affiliated business even if I have no experience"
"I want to utilize my English skills in Malaysia, which is an English-speaking country"
"I want to work in an international environment"
It is a recommended job for those who are ♪
You will be engaged in the work of responding to inquiries from customers and drivers in Japan who use the food delivery app and in reporting to the head office (English).
Communication with customers and drivers can be done by phone or in-app chat.