★Paid vacation: 20 days from the first year, sick leave: 5 days
★Hybrid work
★Almost no overtime
★Comprehensive benefits
Job Description
• Responsible for caring for the local user and customer community and ensuring a positive support experience.
• Reporting to the User Support Program Manager and collaborating with the global support teams in the US, Sweden and Malaysia.
• Handle a wide range of inquiries from users and customers, triage issues initially and provide timely and appropriate first responses.
• Maintain close comm ...
<Job Description>
Please support customers who make reservations using the app.
Specifically...
〇I want to change my itinerary.
〇I don't know how to make a reservation.
〇I want to change part of my reservation.
You will communicate with airlines, hotels, partners, and customers by phone, email, and chat to resolve escalated travel issues.
In this job, you will learn a wide range of knowledge about hotels, airline tickets, trains, etc. through training while following the client's processes and guidelines, and then start dealing w ...
Position Overview:
We're looking for an experienced Project Manager to join our team, responsible for coordinating and supporting IT projects. The ideal candidate will have a proven track record in project management, excellent communication skills, and a passion for driving projects to completion while building positive stakeholder relationships.
Responsibilities:
-Managing budgets
-Creating schedules
-Documenting processes
-Managing stakeholders through coordination and negotiation
-Ensuring adherence to proper processes
-Reporting progress ...
Job Description:
We are seeking an experienced QA Test Designer to join our dynamic team! The ideal candidate will be in charge of designing the QR Test for IVR (Interactive Voice Response) System and Chatbot Systems. This role requires previous experience in executing manual test cases, preparing reports, and the ability to work with test engineer, internal and external stakeholders.
Job Description:
-Support QA recruitment (testing of IVR (Interactive Voice Response) systems and chatbot systems)
-Understand complex flows and design test plans for ...
Position Overview:
We are looking for a DNS Engineer to join our dynamic team, responsible for overseeing DNS operations, design, and implementation. You will also need to ensure optimal performance for our diverse Internet services. Advanced skills and extensive experience are essential to achieving 100% DNS availability.
Responsibilities:
-Designing and constructing DNS infrastructure
-Managing domain zones
-Resolving issues and security vulnerabilities promptly
-Improving operational efficiency
-Evaluating new technologies and products
Mission
As a software/firmware engineer, you will be responsible for the planning, design, development, and operation of IP cameras and peripheral devices handled by the company, working closely with sales, planning, procurement, customer support, and other departments.
You will promote pre-sales support and technical support for customers by developing advanced technologies and negotiating with customers' technical departments.
Responsibilities
Expanding camera lineup, new features, new devices and optional services
【Overview】
With the vision of "creating the future through video," the company develops and operates the cloud-recording video platform "Safie," sells cameras that support cloud recording, and develops and operates related services.
Image recognition engineers extract meaning and structure from the vast amount of video data from cloud cameras owned by users, and assist them in utilizing the video data and making decisions to solve their problems.
Expectations for cloud cameras are expanding beyond security and recording applications to automat ...
【Recruitment Background】
With the vision of "creating the future through video," the company is developing solutions based on a cloud video platform.
More than 200,000 cameras are used to solve various issues in a wide range of industries, including the food and beverage, retail, construction, manufacturing, and facilities industries, and the scale of the systems, the number of users handled, and the volume of data is becoming enormous.
The company is looking for engineers to enhance and improve the applications that support those services, add ne ...
【Mission】
-Changing the world with a team of professionals. -
Technology is evolving at an unimaginable pace.
Until now, it has been standard that leaders with expertise in "business domains" lead companies. However, in recent years, there have been many cases where leaders with a focus on "specialized areas" such as technology and creativity have created new services and led their companies to become world-class enterprises.
The company aims to face business challenges as professionals in "specialized fields," contribute to corporate growth ...
The company is looking for a bridging person to support the global development of its products and development in Japan.
In this position, you will support smooth cross-cultural communication by connecting the development team with overseas partner companies, etc.
In addition to localization and technical support, the position is expected to provide a variety of support related to development and operations, such as creative support, depending on the characteristics of the individual.
<Responsibilities>
・Interpretation of development-related emai ...
[Job Description]
You will be doing a series of tasks to provide systems to customers.
-Hearing about customers' current issues and goals
-Understanding the characteristics of the product, and working with overseas engineers to consider and propose products that meet the customer's requirements
-Considering new products that meet market demands and introducing them to customers, create materials for Japan based on overseas materials
-Requirements definition
-If necessary, request overseas members to develop new hardware and software
■Specific job content
・Assistant duties to project manager
・Management of operation quality, work efficiency, and flow
・Meeting with clients
・Creating and improving work flow
・Data collection of operation content, report creation
■Rewarding aspects of this job
・Connecting overseas and Japanese companies using Chinese
・The reports you create will be reflected in app improvements
・There is a sense of accomplishment when you manage vendor companies and subsidiaries and overcome irregularities
[Business overview]
Marketing (branding) of security-related products such as locks (consumer padlocks, LOTO) and safes, which have a long history in the United States. Sentry (safe) products are sold at many home centers as a reliable brand that is both fire and water resistant. For lock products, we are expanding our market share by expanding sales promotions, such as collaborations with motorcycle-related events.
[About this job]
As the gatekeeper for the Master Lock and Sentry brands, you will be responsible for achieving set KPIs. You will need ...
◆Background of this opening
The company develops business applications based on their drone-driven process automation platform to support social and industrial infrastructure.
They plan to grow the platform and cover more advanced process and complex use cases.
Currently development of multiple applications are going on in parallel, thus they will hire engineers who can develop application with consideration to platform growth strategy.
They are a software company who see drone as one of the tools.
Customers use their web applications to utilize ...
-Work in both electrical and electronic fields.
-Build new robots and improve existing ones.
-Work in both digital, analog and power electronics.
-Design tools for rapid tests, validation and troubleshooting.
-Perform experiments to validate new concepts.
-Think how to Integrate electronics and wire into mechanical assembly.
-Think about how to solve problems and how to facilitate maintenance or replacement of parts.
-Make not only normal PCB, but also flat cables and rigid-flex.
-Make and review schematics, PCB routing, gerber data of various ty ...
- Design parts and assemblies for real use in outdoor conditions.
- Integrate electronics and wiring into mechanical assembly.
- Make and review manufacturing and assembly drawings.
- Maintenance/improvement of robots and relevant machines.
- Support of R&D tasks
- Conduct field activities such as trial test, inspections service, and SV services in case required.
- Contribute to the creation of documentation work such as making quotation, reports, and documents for maintenance.
...
