We are looking for foreign currency exchange counter staff at airports, stations, and shopping centers to serve as our customers' travel partners. Would you like to put your language skills and customer service experience to use in a workplace where you can feel connected to the world?
[Recruitment location]
・23 wards in Tokyo (Ueno, Asakusa, Akihabara, Shinjuku, Shibuya, etc.)
*Since we work as a team at multiple stores, you may work at other stores than your assigned store.
・Haneda Airport *Moving support available
・Kansai Airport *Movin ...
■Mission:
As a candidate for section manager, you will be responsible for managing the two current public relations staff (in their third year of work), while also carrying out tasks such as planning, event management, effect measurement, and improvement.
We welcome individuals who are passionate about working from a public relations standpoint to raise the profile of group companies as a whole, which are at a period of transition and growth, and to improve corporate value.
[Specific job details]
・Planning and execution of public relations strate ...
Great opportunity for a Japanese and English speaking Technical Support Engineer with a passion for providing outstanding customer service and who has the desire to learn and develop technical skills.
As a Field Service Engineer, you will work as part of a team supporting financial industry customers in and around the Tokyo area.
This role is not a regular desk-bound job. It offers an interesting balance of work internally within the office and the opportunity to move around between customer sites. You will be regularly required to visit custome ...
★ Resident (On-site) Desktop/IT Infra Technical Support for corporate end-user systems (hardware & software)
★ Rapidly expanding environment, international corporate culture, with many opportunities for career growth!
★ Location: Ome-shi, Tokyo
Our client is rapidly expanding throughout Asia Pac.
In taking on this challenge as a resident IT Support Engineer, based in the client's West Tokyo office, you will become a critical member of a very exciting phase of the company's growth and development.
EIRE systems is looking for a System Operations consultant who will specialize in the Analytics and Business Intelligence systems used by our client, a global pharmaceuticals company.
The main responsibilities for this position will be to communicate with the Japanese-speaking end users of the systems and gather their feedback regarding bugs/incorrect data, identify opportunities and requirements for future enhancements, recording into the demand management tools, supporting prioritization, collaborating with other IT functions and guiding/managing ex ...
As an L3 Infrastructure Support Engineer you will be the go-to person for resolving complex issues related to both server and network infrastructure that go beyond the scope of L2 support.
This role requires a deep understanding of network and server technologies, and most importantly, ability and willingness to take ownership of managing/maintaining the IT infrastructure and contribute to the team's growth.
THE OPPORTUNITY:
The L3 Infra Engineer will be dedicated to supporting the internal corporate infrastructure of a global Marketing Consult ...
EIRE Systems is looking for a talented IT Infrastructure Engineer to support our prestigious Japanese multinational professional services enterprise client. If you're passionate about delivering top-notch IT services and enjoy contributing to impactful IT projects, this role is perfect for you!
Role and Responsibilities:
● Deploying and administering IT systems, including computing servers, network equipment, voice and video hardware, and mobile devices.
● Proposing, designing, and implementing IT solutions that align with business needs a ...
Are you looking to take your technical/Help Desk career to the next level?
This challenging desktop support role supports the Trading floor users of a multinational banking / financial services institution.
You will work with other IT team members to support Japanese and English systems, Active Directory System Administration, installation of software and patches, building/configuration of laptop and desktop computers, general support for the Windows environment, Microsoft Office (especially Excel), and email (Outlook/Exchange).
[Responsible work]
Our customers' industries are various, such as audit firms, insurance companies, trading company groups, and global retail distribution. We utilize the latest technologies such as multi-cloud, hybrid cloud, and desktop virtualization in combination with automation technology to support customers' IT infrastructure areas through the following projects.
<< Project example >>
□ IT Outsourcing-Sourcing
Ex) Proposal for Windows Server construction, operation design, and operation improvement to a major trading company IT subsidiary
...
【job description】
This position is in charge of managing service delivery (management of processes and deliverables) in "managed service" projects provided to various customers regardless of Japanese / foreign-affiliated companies or industries. From the project launch phase to planning, execution, monitoring & control, and completion, we will manage the project team in a unified manner.
[What you can get in this position]
・ Experience of a global platform utilizing an offshore model centered on India
・ Opportunity to get the first state-of ...
【Summary】
The Business Development Associate/Manager/Director for Marken is responsible for building up their defined territory and/or defined accounts by supporting and growing existing and new client relationships. This person defines organizational strategic goals, builds key customer relationships, identifies business opportunities, negotiates and closes business deals and maintains extensive knowledge of current market conditions. Meeting these objectives includes the identification of potential accounts and opportunities, the formulation of sp ...
[Business Content]
Would you like to take on a pivotal role in spearheading the planning and execution of marketing strategies aimed at acquiring new users and boosting sales for our online medical treatment platform? This position offers an opportunity to tackle new challenges while leveraging your own expertise and innovative ideas. Our team is eager to explore marketing techniques and trends not only domestically in Japan but also internationally, allowing you to gain diverse insights.
You will initially focus on a single product, overseeing its p ...
【position】
Administration Staff
◎You will be responsible for all back office work.
[Business content]
・General affairs, general affairs
・Administration work
・Accounting assistance
・VISA application and other administrative tasks
・Partial translation and interpretation as necessary
・Other duties as necessary
*Translation and interpretation work is not very frequent.
*This position requires no overtime.
*You may also be asked to perform the above duties at an affiliated company at the same time.
We are seeking a dynamic Omni Project Manager to join our Japan IT team. The successful candidate will manage multiple projects within the Omni area, collaborating closely with the Digital team, brand business teams, the internal IT team, and vendors to ensure the seamless execution of projects. This role requires managing projects in parallel and coordinating with IT teams located in Japan, Greater China, Singapore, and the US.
Key Responsibilities:
Lead the planning, execution, and closing of multiple projects.
Collaborate with various teams and ...
1. Apply technical acumen to support and implement minor changes in the retail application.
2. Leverage knowledge of data flow, particularly within the retail sector, to optimize business operations and decision-making.
3. Act as a Business Analyst for 30% of the role, translating business needs into technical requirements and solutions.
4. Offer consistent, high-quality support to resolve technical issues swiftly and effectively.
5. Collaborate closely with stakeholders to identify areas of improvement and implement technology solut ...
Provide Level 2 technical support, serving as a primary point of contact for resolving complex issues escalated from first-level support or directly from users.
Manage and troubleshoot server-related tasks across various Windows Server technologies, including Hyper-V, Citrix, SCCM, Active Directory, and AWS.
Monitor the IT server infrastructure's performance and stability, using global tools to proactively address and mitigate issues.
Communicate effectively with management, ensuring that all technical issues and resolutions are reported in a timely a ...
Respond to customers’ enquiries relating to information, product functionality and fault calls resolving as many queries as possible on the first interaction.
· Front line owner for the tickets coming from the users (doing the follow-up of the tickets during their lifecycle) SPOC and responsible of the escalation to other groups.
· Analyze the information about the user’s issue, collect as much information as possible (computer system name, screen name or report name, error or warning message displayed on the screen, any logs fil ...
As a Service Delivery Manager, you will be responsible for:
Account Management: Oversee client accounts, ensuring their satisfaction and addressing their needs.
Contract Management: Handle the contracts of our clients, ensuring they are up-to-date and accurately reflect the agreed-upon services.
Stakeholder Coordination: Collaborate effectively with both external and internal stakeholders.
Work closely with our Incident Managers to handle any incidents that may occur.
Coordinate with our Engineering team to handle requests from clients.
Deliverin ...
