Customer Service ・ Jobs in Japan search results

①Access control
As an image, it is a job similar to baggage inspection at the airport security checkpoint. Those entering and exiting the server room of the data center will have their belongings inspected using a metal detector. There are several areas where items are inspected, and the area in charge is changed every 30 minutes. Since there is a polite manual, even inexperienced people can start with confidence ♪

② English support
As this is a foreign-affiliated data center, we have contracts with overseas customers. When an incident occurs, ...

◎You will be in charge of customer support (inquiry desk) at the Japanese subsidiary of an electronic parts manufacturing distributor company with its headquarters in the US.

[Specific duties]
・Respond to inquiries from purchasing and procurement staff of manufacturers who have visited our website.

*Around 20 inquiries per day

*Mainly respond to emails and phone calls.

*If data entry is required, we will request the local team in Vietnam.
・We will make appropriate suggestions depending on the inquiry.

*Explanation of handled produc ...

Position: Customer Service Associate (helping Japanese Shoppers)
Client: Confidential (Famous online retailer)
Work style: Fulltime WFH
Work Schedule: 5 times a week + 2 days off, 9 hours days + lunch time, shift based 8:00am to 10:00pm operating working hours Say, 8am to 5pm or 1pm to 10pm.
Shift: Pre-planned rotational shift on a weekly basis, including weekends and national holidays, Okay with rotational based shift (Day/Mid) – This is nonnegotiable.
Training: Equipment and training provided
Benefits: Leave, Insurance, and pension,
Languag ...

Due to business expansion, we are looking for a Customer Support Specialist. Entry level people are also welcome!
[Job details]
To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA | Able to work independently and efficiently to meet SLA | Able to comprehend the request of the customer and meet the quality standard

General requirement:

(1.) Attendance/Login Hours/Unscheduled Leave/SLA targets as per defined by the process

(2.) Improve skill level through self-development / nomi ...

■ Main tasks
・Ability to analyze client productivity to find new opportunities to grow TTV, OM and revenue to exceed targets set.
・Drive client acquisition activities.
・Develop relationships with key travel agent partners.
・Work with the wider sales & other internal teams to align strategy for the sales area.
・Negotiate, implement and track the performance of key commercial agreements.
・Represent the company at client conferences, trade shows and other industry-related events.
・Participate in all strategy planning, reporting ...

■ Main tasks
1. Providing high-quality services to clients
2. Actively, politely, and empathetically respond to inquiries from clients by telephone, email, and online from the customer's point of view.
3. Resolve client requests, problems and complaints promptly and accurately in accordance with established policies, guidelines and conditions
4. Maintain good relationships with customers and within the company, achieve high customer satisfaction, and maintain customer loyalty
5. Suggestions and actions for matters that should be improved in daily ...

~Attractive points~
★Can work in a team
★Can use English
★Promotion system available

【Job description】
Design and implement effective training programs for inexperienced and experienced employees, and improve the company's training strategy and results.

-Manage in-house trainers (work instructions, training)
-Training for new employees upon joining the company, creating training requirements for inexperienced employees
-Review and improve manuals and business processes
-Client support (meetings with companies, business improvements ...

~Attractive points~
★Global environment
★Learn management skills
★Use your English skills
★Business casual is OK
★OJT training available

【Job description】
As an operations team leader in a project related to a major EC company, you will be responsible for a wide range of tasks, including achieving the customer service team's goals and effectively coaching them, achieving the team's KPIs and KRAs, training and motivating members, and communicating with clients.

• Collaborate with peers, superiors and quality team to facilitate ...

【Job Description】
You will be responsible for responding to customer inquiries and providing appropriate solutions.

・Supporting users of the EC site
・Responding to inquiries about purchased products
・Responding to product shipping status
・Return handling
・Verifying payment information
*As this is for Japanese customers, support will be provided in Japanese.
*Each response takes about 10 minutes. We handle about 20-35 cases per day.

If you have basic PC skills such as typing, you are welcome to apply even if you have no experien ...

As an Aman Kyoto hotel front desk staff, why don't you join us in providing warm hospitality unique to Aman Kyoto to guests from Japan and overseas?

[Recruitment position]
■ Front desk assistant manager
You will be in charge of all front desk operations as a person in charge of the time zone including nighttime.
・Support front team management
・Support financial management to achieve budget
・Understand and solve problems
・Providing heartfelt hospitality and ensuring quality
・Building relationships with customers
・Securing employee ...

[Business description]

Customer service team support (data entry, customer phone and email support),
General office management work, paperwork, support for foreign visitors, scheduling, meeting setting, etc.

【Job Description】

① Customer service team support
② Support for data entry of customer information, orders, quotations, etc. into the in-house system, and responds to phone calls and emails from customers who have viewed our website and corporate customers.
③ Support for chat support with customers
④ Meeting settings to facil ...

日本アムウェイはヘルス＆ウェルネスを牽引するグローバルカンパニーです。本社はアメリカのミシガン州にあり、売上世界 No.1のダイレクトセリング企業として、コミュニティ・ビジネスの機会を提供しています。

創業70周年に向けた、次世代を担う新卒の方を募集しております。

◆魅力ポイント◆
・所定労働時間7時間
・スーパーフレックス制度（5:00～22:00）
・ハイブリッド勤務（週2日出社／3日テレワ ...

2019年11月1日（金）、日本で3つ目のアマンが開業いたしました。
アマン京都のホテルスタッフとして海外や国内からいらっしゃるお客様（8割が海外からのお客さま）に、アマン京都ならではの心温まるおもてなしを一緒に提供しませんか。

■ゲストサービス
　ホテルを利用される全てのお客様のお出迎えとお見送り 、タクシー手配、ご案内、お荷物の運搬などお客様のご要望にお応えします
■フロント
　チ ...

Would you like to join us as a reservation staff member at Aman Kyoto and be a part of providing the unique and heartfelt hospitality that Aman Kyoto is known for? Our Reservation Associates are the first point of contact for our guests. They establish a connection with our guests even before their arrival at Aman Kyoto and assist them with various needs.

[Business content]
■Accommodation reservation
・Handling reservations from guests prior to their stay
・Handling calls to the Main Office Number
・Understand customer needs and convey a wide ...

Our company operates a multilingual information platform focused on Japanese driver's license training camps, committed to providing essential information to our customers.
Join our dynamic team if you are fluent in Chinese and Japanese, and eager to assist customers interested in acquiring a Japanese driver's license.

■ Job Description:
We're looking for a fluent Chinese speaker with exceptional communication skills.

You will be entrusted with:
1. Training Camp Reception:
- Respond to inquiries through WeChat, LINE, and phone calls regarding ...

We are looking for foreign currency exchange counter staff at airports, stations, and shopping centers to serve as our customers' travel partners. Would you like to put your language skills and customer service experience to use in a workplace where you can feel connected to the world?

[Recruitment location]

・23 wards in Tokyo (Ueno, Asakusa, Akihabara, Shinjuku, Shibuya, etc.)
*Since we work as a team at multiple stores, you may work at other stores than your assigned store.
・Haneda Airport *Moving support available
・Kansai Airport *Movin ...

The Team Manager will oversee 5-10 staff members, providing day-to-day management and coaching to drive performance and foster a positive work environment. Responsibilities include organizing shifts, conducting 1:1 coaching sessions, managing operations, and cultivating team morale and culture.


Description

Responsibilities:

* Provide day-to-day team management, ensuring organization for shifts, planning allocation, and homepage management.
* Conduct 1:1 support and coaching sessions, focusing on performance and development, with regular app ...

You will be in a team of 3 Customer Care members, and this team reports up to APAC in Singapore, so English will be used quite frequently for training and day-to-day internal communication. This position works closely with the sales team, so issuing the invoice, handling the administrative and customer duties through Salesforce will be part of your daily tasks (they are currently trying to localize SAP as well).


Description

▪Responsible for timely and accurate generation of quotes for standard product offerings and subsequent orderplacement
...

Under the direction of the Customer Service Director and in cooperation with outsource company, adjust
work priorities and optimize personnel assignments according to daily order progress to ensure the
required order cut time of customer orders.


Description

⚫ Monitor the progress of operations in the supply chain from Order to Cash and confirm that
operations are running smoothly.
⚫ Improve internal and external services in Consignment business(short-term and long-term lending )
and sales operations.
⚫ Coordinate work priorities with ...

[Tagalog interpretation for call centers]
We provide Tagalog interpretation for customer inquiries.

-Tagalog⇔Japanese interpretation
-Tagalog⇔Japanese translation
-Support for telephone and web conferences, online interviews

*Interpretation is provided by telephone. Online interpretation via video is also available. ...