Mintel is a global market intelligence company, headquartered in London, UK. We work with the world’s most renowned consumer packaged goods companies and their suppliers.
As we keep expanding and growing, we are currently looking for an Account Manager to join our team!
【Role & Responsibilities】
Maintain and develop existing account relationships
・Renew and upgrade subscription services
・Maintain product knowledge across all Mintel product lines and services
・Become a product expert on Mintel’s services and deliver search/data-pu ...
We are an e-commerce and marketing agency from Tokyo.
We are a mix of creative and talented people with diverse backgrounds and lifestyles.
We focus on helping merchants increase sales through website design, creative personalization, and marketing strategies.
We are currently seeking a developer for our in-house developed system.
The company's commercial support group is responsible not only for inquiries from consumers but also for stores (direct management, franchise, all outlets). This time, you will be mainly in charge of the following tasks as a member of the team.
[Main business contents]
・Telephone support, visitor support, online support (email, chat, etc.)
・Response to complaints and inquiries from business partners and consumers
・Inquiry/report creation regarding defective products
・Aggregation of sales data
・Create reports related to other stores, etc ...
We will respond to inquiries from customers by phone or email. Although there are a wide variety of inquiries, the main items are related to products and delivery. Problems that cannot be resolved on the spot will be resolved in cooperation with the manager and the departments in charge (Japan, overseas offices).
[Specific work content]
・Customer support by phone, email or chat (mainly in the native language, but English is also available)
・Provide information to customers promptly and efficiently
・Enter information into the system at any ti ...
Overall experience of anywhere from 10+ years to about 20 years. Native level Japanese and bilingual in English
Strong consulting experience or solution selling background at large Japanese Banks, Japanese securities and/or Insurance
Must have an exposure to the foreign packages as implementation or consulting or managing the support either as bank/insurance side employee or as consulting firm
IT background as Engineer/Architect and grown more into the management roles or started as consultant and grown upwards. NOT pure sales only
Does a well-coordinated gathering make you smile?
Do you love organizing and preparing for lots of people to come together for a shared interest?
Do you enjoy meeting with people and helping them facilitate their perfect event?
If so, read on!
CIC is looking for a personable and organized individual to be an Events Lead for our new site in Tokyo. This is an exciting, full-time opportunity for someone with several years of professional experience developing, curating, and leading events and programming.
As the onsite HR resource, your role will be varied and require you to demonstrate excellent collaboration skills working with an internationally dispersed teams in a matrixed organisation.You will require strength of character to own and drive the local HR agenda, aligned with business partners and centres of excellence.You will report to the APAC HR Connect Leader and matrix to the APJ HR Leader.
-Provide HR support & consultation; answer queries about HR programs; policies & HR-related topics
-Foster and ...