①Access control
As an image, it is a job similar to baggage inspection at the airport security checkpoint. Those entering and exiting the server room of the data center will have their belongings inspected using a metal detector. There are several areas where items are inspected, and the area in charge is changed every 30 minutes. Since there is a polite manual, even inexperienced people can start with confidence ♪
② English support
As this is a foreign-affiliated data center, we have contracts with overseas customers. When an incident occurs, ...
[Business content]
(1) Access control using metal detectors
As an image, it is a job similar to baggage inspection at the airport security checkpoint. Those entering and exiting the server room of the data center will have their belongings inspected using a metal detector.
②Emergency reporting and initial response (English available)
As this is a foreign-affiliated data center, we have contracts with overseas customers. When an incident occurs, please report to the customer in English in English.
In addition, since the operation manual is writte ...
■Products handled
General ASUS products
For details, please visit our website (https://www.asus.com/jp/).
■Job content
-Provide written and verbal technical support and solutions to other departments within the company and affiliated call centers located overseas.
-Provide mainly written technical advice and solutions to external clients.
-Respond, track, provide feedback and report on technical support cases for the products you are responsible for.
-Implement after-sales service solutions for new product launches (repair training, applicat ...
【Responsibilities】
● Provide regular scheduled and ad hoc support to systemsGo clients
● Follow instructions given by the Team Lead to complete regular onsite support tasks
● Troubleshoot internal IT infrastructure and network-related problems
● Alert systemsGo management of potential critical situations. Monitor critical client problems until they are resolved
● Follow instructions given by the Team Lead or Project Manager to assist on projects for engineering tasks
● Set up, install, configure and test computer and network systems ...
[Mission]
The Head of the Information systems and Technology ensures the information system's alignment with group and company strategy, and is responsible for the design, implementation, and operational maintenance of the information system, along with its security, quality, and compliance with group policies as well as local policies, standards, and regulations.
To this end, he is responsible for marketing the IS1 and the IT2 Department, both within the company and externally if applicable.
He proposes to general management the major changes to th ...
The Pre-Sales Consultant is, under general supervision, the one who directs pre-sales technical responsibilities for Sales & Marketing sales.
Reporting to Manager of Sales Engineering APAC, you will be responsible for providing pre-sales technical support related to all Thales Digital Identity & Security products in Japan. You will focus on supporting Re-selling, Solution and SI partners, as well as direct accounts with an emphasis on unsurpassed customer satisfaction and timely response to customer/partner feedback.
Overview: You will carry special photography equipment and visit areas designated by client companies (you will use a rental car for transportation, and may drive long distances depending on the area).
You will collect imagery of major business areas, shopping areas, and various locations with the aim of capturing panoramic images in public places and outdoors.
You will also handle and inspect loaned items such as photography equipment and rental cars, and submit daily reports (breakdown of working hours, expense claims, etc.). ...
The Technical Consultant provides consultancy and technical advice to the Customers.
He/She defines and delivers card product specification based on Customer requirements.
・Provide pre-Sales support, as a complement to the Sales process, including the analysis of the customer requests, in terms of Cards and Solutions (if relevant)
・Understand the customer technical organisation
Provide Thales DIS with market knowledge and competition
・Act actively to understand the Customer’s technical needs and to identify the possible sol ...
Active Gaming Media is looking for a Project Manager (PM) for game localization.
Our company mainly handles localization work related to games, and your actual work will involve not only games, but also entertainment in general and a variety of projects.
The role of a Project Manager (PM) is...
You will progress and manage the project while communicating between the client and the translator.
Here's an image of what it will be like!
(1) Receive requests from clients
(2) Prepare and organize using CAT tools etc. to meet the client's desired ...
Great opportunity for a Japanese and English speaking Technical Support Engineer with a passion for providing outstanding customer service and who has the desire to learn and develop technical skills.
As a Field Service Engineer, you will work as part of a team supporting financial industry customers in and around the Tokyo area.
This role is not a regular desk-bound job. It offers an interesting balance of work internally within the office and the opportunity to move around between customer sites. You will be regularly required to visit custome ...
Human Resocia is THE GLOBAL COMPANY.
Over 800 foreign engineers from more than 50 countries works at Human Resocia.
Our engineers will be seconded to the client to take charge of the projects.
Projects include data analysis, algorithm implementation, machine learning (decision tree,
Logistic regression, random forest, naive Bayes classifier, k-nearest neighbor method,
Creation of predictive models using k-means clustering, neural networks, etc., statistical analysis, etc.
You will be asked to perform analysis and hypothesis construction using ...
Human Resocia is THE GLOBAL COMPANY.
Over 800 foreign engineers from more than 50 countries works at Human Resocia.
Our engineers will be seconded to the client to take charge of the projects.
The project will include machine learning, image recognition / object detection using deep learning, development of learning models / algorithms such as natural language processing, and development of systems using data analysis results.
Every engineers will be assigned to the project that suits your experiences.
We are hiring an IT support engineer who has 2year experience, will be supporting foreign based client onsite.
• Initial clarification of incidents and incident reporting
• Troubleshooting according to standard troubleshooting procedures and escalation to relevant next level support parties. These support parties may
• Under minimal supervision, provide IS level 1 / 2 technical support to the end user community.
• Work along with Global Service Desk for Issue escalation.
• Troubleshoots and resolves hardware, software and user problems a ...
Great opportunity for a Japanese and English speaking Technical Support Engineer with a passion for providing outstanding customer service and who has the desire to learn and develop technical skills.
As a Field Service Engineer, you will work as part of a team supporting financial industry customers in and around the Tokyo area.
This role is not a regular desk-bound job. It offers an interesting balance of work internally within the office and the opportunity to move around between customer sites. You will be regularly required to visit custome ...
★ Resident (On-site) Desktop/IT Infra Technical Support for corporate end-user systems (hardware & software)
★ Rapidly expanding environment, international corporate culture, with many opportunities for career growth!
★ Location: Ome-shi, Tokyo
Our client is rapidly expanding throughout Asia Pac.
In taking on this challenge as a resident IT Support Engineer, based in the client's West Tokyo office, you will become a critical member of a very exciting phase of the company's growth and development.
Are you looking to take your technical/Help Desk career to the next level?
This challenging desktop support role supports the Trading floor users of a multinational banking / financial services institution.
You will work with other IT team members to support Japanese and English systems, Active Directory System Administration, installation of software and patches, building/configuration of laptop and desktop computers, general support for the Windows environment, Microsoft Office (especially Excel), and email (Outlook/Exchange).
Oversee and coordinate a broad range of IT infrastructure components, including servers, networking, storage, and cloud services.
Administer and optimize a variety of infrastructure technologies, with a strong emphasis on Windows Server environments, virtualization platforms like Hyper-V, application delivery controllers like Citrix, configuration management tools such as SCCM, directory services including Active Directory, and cloud solutions like AWS.
Conduct regular assessments of the entire IT infrastructure's performance and stability, utilizing a ...
Provide Level 2 technical support, serving as a primary point of contact for resolving complex issues escalated from first-level support or directly from users.
Manage and troubleshoot server-related tasks across various Windows Server technologies, including Hyper-V, Citrix, SCCM, Active Directory, and AWS.
Monitor the IT server infrastructure's performance and stability, using global tools to proactively address and mitigate issues.
Communicate effectively with management, ensuring that all technical issues and resolutions are reported in a timely a ...
Respond to customers’ enquiries relating to information, product functionality and fault calls resolving as many queries as possible on the first interaction.
· Front line owner for the tickets coming from the users (doing the follow-up of the tickets during their lifecycle) SPOC and responsible of the escalation to other groups.
· Analyze the information about the user’s issue, collect as much information as possible (computer system name, screen name or report name, error or warning message displayed on the screen, any logs fil ...
Currently, Human Resocia employs over 800 foreign engineers.
We are a very global company with employees from over 50 countries.
You will perform CAD, BIM, and CIM operations related to architecture and civil engineering at our clients (general contractors, design offices, and construction consultants).
[Project example]
・Creation of drawings such as 2D plans, elevations, cross-sections, etc.
・Model creation using 3D modeling, etc.
・Creating drawings from models, creating summary tables, rendering, etc.
・Structural analysis using anal ...
