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Use your English / language skills as a bilingual to find work in 「Japan」 in 「Customer Service」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in 「Japan」 and how you can make the most of your skills in 「Customer Service」.

For those with bilingual skills looking for work in 「Japan」 in 「Customer Service」, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in 「Japan」!

Current Search Conditions

Job type : Customer Service

Desired work location : Asia-Japan

Language preference :English

Displaying 1331-15listings

Location

Asia Japan Tokyo Shinjuku

Salary

JPY - Japanese Yen JPY 3000K - JPY 3500K
(Monthly Salary Range: JPY - Japanese Yen JPY 250K - JPY 291.667K *Divided into12 month )

Japanese Level Native Level
Job Description

◆大手検索サイトの運営で有名な外資系IT企業内勤務
◆TwitterなどのSNSに馴染みのある方、歓迎!

Twitterやオンラインレビューを巡回し、製品やサービスのご利用でお困りのユーザーの投稿を見つけ、SNS上でサポートを行うカスタマーセンターの二次対応をお任せするポジションです。
SNS上でユーザー対応を行うため、電話での対応業務はございません。

【詳しい業務内容】
・カスタマーセンターメンバーが ...

Job Description

◆Reading&Writingの英語力を活かしてIT企業でスキルアップしたい方
◆大手外資系企業でグローバルに働きたい方、大歓迎!

大手検索サイトの運営で有名な外資系IT企業にて、企業向けオンラインサービスに関する全般的なメールサポートを担当していただくポジションです。
会話力よりも読み書きの英語力が必要となるポジションのため、英会話能力に自信のない方でもご活躍可能です!

【詳しい業務内容】
...

Job Description

Your primary responsibility is to provide support to Customer Success Manager (CSM), your tasks
will include, but will not limited to:CSM Operations Support
● Collaborate with CSMs to ensure effective implementation of the EcoVadis solution to their portfolio of
Customers
● Full ownership of processing supplier lists of assessment and other operational tasks to supplier data
● Data analysis and presentation preparation
● Front-facing on key strategic accounts managing operational elements (i.e. attending weekly calls)
● Liaise with other ...

Job Description

■Job Description■
Team Coordinator will be responsible for supporting Supercell Customer Support team to ensure each agent is providing the best customer service and to improve player's experience for the assigned titles such as Clash Royale, Brawl Stars, Clash of Clans and Hay Day.


■Key Responsibilities■
• Research and analyze relevant information about the game to ensure Player's experience
• Analyze and improve the workflow of Customer Support team
• Create and edit FAQ and templates
• Coach and mentor Customer Support agent ...

Job Description

【具体的には】
・既存の日本語顧客からの各種リクエスト(問い合わせ、進捗確認、オーダー発注、要望等)への対応(電話、メール、システムを利用)
・提供サービスにかかわるサポート、トラブル申告の受付対応
・各種リクエスト、トラブル申告等のシステム入力、関連部門への割り当て
・注文済オーダーに関する内容不備の顧客への確認
・国内外の関連部門との業務連携、エスカレーション
・カスタマー ...

Job Description

Overview:
HCL Japan is a worldly known ICT service company.

Its sister company, C3i in Fukuoka, is hiring an experienced Bilingual Depot Engineer to help employees and facilitate with client counterpart as required.
You can leverage your experience and work in a bigger ICT service company that has global and dynamic delivery structure, fully using English and Japanese languages.

Job Summary
The Depot Technician is responsible for identifying and resolving hardware and software issues that could not be resolved over the telephone.Additionally, Th ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Job Description

My client is looking for a highly ambitious, analytical and computer-savy member to join their growing team to help filter through provocative and inappropriate content. This role will include communication with various offices throughout Asia and North America.


Description

* Judge user search needs through query and tools, sort out classification of requirements

* Comb the types of search bad cases and rate the quality of the results

* Responsible for monitoring international short video content quality to ensure community

ecological ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Job Description

【仕事内容】
◇外国籍の方への総合サポート
 入居前~入居時~入居中~退去時 様々な場面で総合的なサポート
 例)カギ受け渡し、ライフライン利用開始手続き、家具家電手配、インターネット手配、入居中のトラブル対応 など
◇既存クライアント(大学・法人)との調整業務
 留学生が多く在籍する大学、外国籍社員を雇用している法人担当者との打ち合わせ業務
◇スポットでのサポート業務
  ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

[Job description]
As the person in charge of quality improvement, with understanding about the way of thinking and culture of overseas customers, you will improve the overseas customer support operation and respond to each customer accordingly. In the future, we will leave the team management in your hands.

[Detailed description]
1. Operation improvement work for responding to inquiries overseas
We will improve inquiries in the content distributed for English-speaking countries.

2. Efforts for service improvement utilizing VOC (customer voice) ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Job Description

Job of Japanese domestic smartphone game translation and customer support!
It is a job to answer the questions and questions of German-speaking game users.

(For example)
"I can't log in"
"The app doesn't start well"
"Data is not reflected well"
Sometimes, I will answer while checking the information on the official website.

Communication within the team is in English and Japanese. ...

Recruiter 株式会社 デジタルハーツホールディングス
  • ★ ★ Staff Level
Job Description

2017年11月のサービス開始から順調に業績を伸ばし、案件数が増加しているため、業務運営担当責任者(SV)候補を募集します。

営業側の責任者と協力をしながら、CS事業の実業務部分の立ち上げ運営、具体的には業務フロー設計から採用や育成、組織構築までを幅広くおまかせします。大規模かつ多数のクライアントとのリレーションがある環境の中で、新たな収益源を生み出す事業の立ち上げに参画したいという ...

Recruiter 株式会社 デジタルハーツホールディングス
  • ★ ★ Staff Level
Job Description

2017年11月のサービス開始から順調に業績を伸ばし、案件数が増加しているため、業務運営担当責任者(SV)候補を募集します。

営業側の責任者と協力をしながら、CS事業の実業務部分の立ち上げ運営、具体的には業務フロー設計から採用や育成、組織構築までを幅広くおまかせします。大規模かつ多数のクライアントとのリレーションがある環境の中で、新たな収益源を生み出す事業の立ち上げに参画したいという ...

Job Description

【業務内容】
既存顧客は弁護士の方です。顧客に対して顧客生産価値(LTV)の向上をミッションとして業務に従事していただきます。具体的には、オンボーディング/サポート/リニューアルマネジメントなどの業務をセールスやプロダクト部門と連携しながら実施します。その他、事業拡大する中で実施し切れていない取り組みも多くあり、それらの企画・実行全般をになっていただく方を募集しています。

《チー ...

Recruiter (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description

[Job description]
Customer support business operation manager

As the business operation manager of customer support, while cooperating with the sales manager, we will entrust you with a wide range of tasks from business flow design to recruitment, training, and organizational construction, starting up and operating the actual business part of the CS business. I will.

[Business description]
・ Report creation
・ Operation management / CS quality control
・ Shift creation, management and member care support
・ Preparation before operation, e ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

This role will help develop the order management team within the e-commerce department. This is a new, growing team with high potential to grow. Responsibilities within this position will include helping with implementing a new ERP system, communicating with the headquarter in Europe, as well as various interactions with customers and vendor partners.


Description

* Handle the incoming customer orders, from receipt to delivery.





* Acknowledge received orders on estimated delivery time and prices.





* In case orders are re ...

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