We are currently looking for a Technical Support Engineer to join a project at one of the world's most famous IT companies!
Put your troubleshooting skills to use and join us in the Tokyo office as a Desktop and AV Support Engineer.
☆Experience with AV welcomed but not necessary！
【Role and responsibilities】
• Provide Customer with an overview of installation activity, site-specific information and access to appropriate contacts.
• Handle Customer-relation problems promptly and appropriately, provide guidance, escalate issues acco ...
Working at a major data center which provides a wide variety of services to customers. You will be entrusted with front service handling requests related to system operations from the IT department.
・Delivering primary customer services using both telephone and email
・Understand the business outline for escalation destination based on inquiries and applications.
・Appropriate customer status confirmation and escalation
・Log entries for various tickets
・Organize, manage and control all cases
・Priority assignment and unde ...
We are looking forward to applications from candidates who like the COACH brand and are looking for a long-term career as full-time employees.
・ Service on the floor (customer service, product explanation, etc.)
・ Backyard operations (inventory management, product replenishment, etc.)
・ Cashier business (cashier, wrapping, etc.)
We are trying to create an environment where customers can shop comfortably.
As we work together in a "team", those who can value teamwork are welcome!
•Responsible for sales audit, lease accounting and inventory control for all three brands in Japan, in US GAAP accounting
•Daily process: cash application, cash over/short check, new store settings, credit card terminals, tax free application, price override/list price change check, store rent payment, store/warehouse inventory control, stock take support
•Monthly closing: Preparation of sales reconciliation, rent/commission accrual and analysis, BS reconciliation, AR aging check
•Revenue recognition: Customer loyalt ...
•Responsible for attracting qualified traffic to Retail .com site, Outlet flash sale site and 3rd party partner sites. This position plans and executes digital marketing within e-commerce team with focus on sales generation.
•Provide reports and dashboards with actionable insights, and make recommendations to improve the customer journey on site/off site and grow total business
•Responsibility includes planning and executing ads on performance media such as paid search, affiliate and re-targeting as well as developing programs and campaigns to ...
The successful individual will leverage their PR experience to:
•Support PR Sn. Mgr, to develop and execute strategies to meet brand objectives within a focus on connecting with the PR/Media community and building fashion credibility
•Plan and initiate editorial outreach opportunities for each new season/product launch
•Secure quality fashion editorial coverage with fashion magazines, fashion newspaper (i.e., WWD) and business newspapers' fashion section
•Manage regular press presentations 7-8 times a year; including women's and men's ...
Primary Purpose: This Manager position will serve as a key member of Tapestry’s Global People & Organizational Development team (GPOD), enabling the success of our people, our company and our brands through modern organizational effectiveness initiatives that build knowledge, skills and capabilities. The Manager will report to the Director, GPOD Tapestry Asia, and participate in the development and delivery of learning and OD initiatives that support Tapestry as a global house of modern luxury brands.
Responsible for achieving the workforce plan in cooperation with ex/internal partners and HRBP by managing recruitment vendors, employee referral program and direct sourcing to bring in the best talent to the organization. Identify and develop effective recruiting strategies and promote Employer Branding to support our business subjective.
-Provide leadership for all recruiting activities for Retail Field
-Develop recruiting plans and processes within budget
-Execute hires comprising various role types including New Grad, ...
・ Leading company growth Marketing and Customer Engagement (CRM, Clienteling, Campaign management, VIP/Loyalty Program, SNS, CDI and Data cleansing..etc) initiatives (New Systems, Enhancements, Business projects) from IT and deployment them across Asia countries
・Be the front line of IT department for business users in terms of regional Customer Engagement related activities such as project, change request, issue resolution
・Find out the best solution for Customer Engagement systems by considering future road map