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Customer Service ・ Jobs in Japan search results

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Use your English / language skills as a bilingual to find work in 「Japan」 in 「Customer Service」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in 「Japan」 and how you can make the most of your skills in 「Customer Service」.

For those with bilingual skills looking for work in 「Japan」 in 「Customer Service」, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in 「Japan」!

Current Search Conditions

Job type : Customer Service

Desired work location : Asia-Japan

Language preference :English

Displaying 23681-100listings

Job Description

・Management of an e-commerce site specializing in cosmetics.
・E-commerce site administration including advertising setup and sales management.
・Negotiations with platforms such as Amazon and Rakuten Marketplace, as well as with external ・operation agencies.
・Product registration and inventory management, including new product listings and stock coordination.
・Customer support via email correspondence. ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Job Description

The Customer Support Specialist will be involved in escalating issues that require processing inquiries and replying to e-mails that the Customer Support Center department has difficulty answering. The position may also be required to perform clerical work such as inputting information, reviewing responses made by the customer support center, and providing feedback reports essential for improvement, when problems are found in customer service.


Description

The Customer Support Specialist will be involved in escalating issues that require processin ...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

The Customer Support Manager will be responsible for leading contact center members, reporting on KPIs, managing complaint handling, and organizing and planning business improvement measures.


Description

The Customer Support Manager will be responsible for leading contact center members, reporting on KPIs, managing complaint handling, and organizing and planning business improvement measures.

Among the main responsibilities:

* KPI analysis and implementation of measures to improve support quality
* Communicate directly with internal depa ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

As a Sales Support Expert, you will handle the process from the inquiry stage to the after-sales service.


Description

As a Sales Support Expert, you will handle the process from the inquiry stage to the after-sales service. Among the main responsibilities:

* Sales support for the products sold to global customers - Commercial & Technical support including proposals, technical meetings, price approval, etc.
* Technical specifications and proposal discussion support of the products
* Projects Management: New Product management, Products Cos ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

The Customer Service Executive (CSE) plays an important role in ensuring the 24-hour delivery of the whole range of medical assistance services to the members. The CSE is the first point of contact for the customers, service providers and colleagues from the other company assistance centers worldwide.


Description

1 Organise medical evacuation/repatriation (or repatriation of mortal remains) by coordinating the activity and services of all service providers, correspondents and staff of other assistance centers.
2 Stimulate team work with all dep ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Recruiter Hi-Tech Japan K.K.
Location

Asia Japan Tokyo

Salary

Depends on experience

Japanese Level Native Level
Job Description

■ Skill Requirements
Operational manager of PC device operation and IT in general. (Leadership Experience)
- Understanding and experience of end-to-end services in various application processes and
PC steady operation management processes.
- Personnel management and lead of delivery members.
- Maintenance of operational quality (SLA/KPI management) and regular improvement activities.
- Vendor management
- Cost/Income and Expenditure Management
Experience in any of the following skills and qualifications are a plus.
・iPhone/Smartphone
・M36 ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

[Specific job details]

・Respond to customer inquiries via phone, email, and chat.
・Coordinate with overseas accommodation facilities and airlines according to the customer's situation and requests.
・Data input into internal system
・Creating reports for service improvement
・Communication with internal teams overseas

Although you will mainly be dealing with Japanese customers, you will be required to use English when communicating with overseas accommodation facilities and airline companies. We have a thorough education system in place ...

Staffing Agency (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

[English information for Osaka events]
This job is to guide you around the Osaka event building in English.
We will respond in English and Japanese to overseas and Japanese customers visiting the event.
・Guidance inside the building to customers who came to the event
・Presentation of commemorative gifts, etc. ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

In this role you will be performing administrative work (Order to Cash) and responding to inquiries from customers, and other related parties.
You will also work closely and effectively with clients/customers to improve their processes and systems to improve customer experience.
Your goal is to contribute to improving customer experience and maximizing business results.


Description

Order acceptance using the system
management
General work and related work

Inventory management and return handling

phone, email,
Customer support via ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

The Safety Specialist position entails fostering community engagement, crisis management, and implementing effective safety policies within a fully remote setting in Japan. The ideal candidate must have a minimum of 1 year of experience in cabin crew, contact center customer service, or hospitality, with native-level proficiency in Japanese and business-level proficiency in English.


Description

*

Community Engagement: Establish and maintain strong relationships with community members, team members, and key stakeholders to understand and ramp ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

We are seeking an experienced and dynamic Service Delivery Manager to lead our Customer Service (CS) operations in Japan. As part of the APAC Service Team, you will oversee a team of approximately 100 in-house employees based in Tokyo, Japan. This critical role is responsible for ensuring the highest level of service delivery to our Japanese-speaking customers across all Lines of Business within the company.


Description

* Lead and manage the day-to-day operations of the Japan CS center.
* Develop and execute strategies to enhance customer satis ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

As a Customer Service Representative, you will be the voice of our brand, responsible for delivering exceptional service to our valued customers.


Description

* Promptly and effectively responding to customer inquiries and requests through various communication channels such as telephone, email, chat, and social media.
* Providing personalized solutions and assistance to meet customer needs, ensuring a positive and seamless experience.
* Managing customer complaints and concerns with empathy and professionalism, striving to find satisfactory r ...

Staffing Agency (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

[English inquiries about events]
We respond to inquiries in English from people overseas and foreign nationals staying in Japan regarding various events.
Most of the correspondence is by phone or email. ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

The Customer Service Coordinator is responsible for overseeing all aspects of repair-related maintenance and for being the primary point of contact for all customer inquiries via phone, email, and after-sales support.


Description

The Customer Service Coordinator is responsible for overseeing all aspects of repair-related maintenance and for being the primary point of contact for all customer inquiries via phone, email, and after-sales support.

* Assisting customers through phone and emails regarding product requests, concerns, store hours, br ...

Staffing Agency (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

[Event English speaking leader]
We respond to inquiries in English from people overseas and foreign nationals staying in Japan regarding various events.
Most of the correspondence is by phone or email.
As a leader, you will manage staff and coordinate shifts. ...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

The Catering & Event Manager is a pivotal role within our esteemed global technology company, responsible for crafting and executing strategies, managing finances, and fostering a culture of excellence in our in-house Catering Operation. This role demands a keen focus on exceptional service delivery, business strategy formulation, sales forecasting, budgeting, and overall operational oversight.


Description

Responsibilities:

* Develop and implement strategies to enhance service quality and customer experience.
* Formulate business strategies ...

Job Description

We are recruiting trainers for the Inside Sales Center regarding Google Ads!

[Business content]
1. Communication with client companies (basic English)
・Training provided by client companies
(Sales know-how, service information, etc. *Training is in English)
・Communication regarding information provided by clients
・Information sharing and reporting regarding staff training status, etc.

2.Training development
・Translation of training content into Japanese (English → Japanese)
・Translation of client-provided materials (English to Ja ...

  • ★ ★ Staff Level
Job Description

This is a player support job for the overseas version of the game.
We will respond to inquiries from players via email.
You can rest assured that you will receive thorough training after joining the company.
If there is something you don't understand, you can immediately ask your seniors.
[Main inquiries]
・Inquiries regarding operation
・Inquiries about accounts and fees
・Inquiries regarding service content
・Inquiries about defects
・The number of emails handled is approximately 10 to 20 per day.

[Specific job details]
We confirm req ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

As a Sales Support Expert, you will handle the process from the inquiry stage to the after-sales service.


Description

As a Sales Support Expert, you will handle the process from the inquiry stage to the after-sales service. Among the main responsibilities:

* Sales support for the products sold to global customers - Commercial & Technical support including proposals, technical meetings, price approval, etc.
* Technical specifications and proposal discussion support of the products
* Projects Management: New Product management, Products Cos ...

Job Description

●電話を介しての通訳(代理店の店員と来客者間の通訳)
●対応内容などの記録入力
●ミーティングや研修への参加
●その他付随する業務など
★評価インセンティブ最大15000円/月 ...

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