・Leverages deep knowledge of the services organization and solutions to drive resolution of complex "incidents" not resolved within service level agreements or through the normal customer/technical support path with focus on quick restoration of service to normal levels and minimizing impact on the customer's operations
・Cases are typically "critical" in nature as defined by decision matrix
・Does not directly troubleshoot or solve technical cases, but rather project manages resolution of the issue by collaborating internally with engineering, te ...
install currently supported Microsoft operating systems onto a desktop and laptop
load an image onto a desktop and laptop;
load standard software applications such as Microsoft Office or other scripted installs;
install (unpack, connect to the network and test) standard desktops, laptops, printers and peripherals.
find faults with basic office environment IT related problems (connectivity, application errors, operating system is ...
The Test Manager will occupy both a hands-on and managerial role. The ideal candidate will show that they can clearly distinguish between various automation frameworks and describe the advantages of one over the other along with providing supporting data.
* Lead test consolidation in one of the largest insurance organizations
* Work with the CXO in the organization to drive strategy
* Implement the strategy to bring in synergy in testing practice
* Grow the team to 100+ people across India and Japan
* Man ...
・ In the group that plans, introduces, and operates the entire in-house system
Please take all measures except development. Beyond the scope of in-house infrastructure
You will be asked to introduce new systems and clear issues that you have never experienced before.
You will gain specialized knowledge and experience that cannot be obtained anywhere else.
[Specific business content]
▪ In-house system environment installation / construction / operation management
・ GSuite ・ iPhone ・ MDM
・ Windows PC / Mac / Chromebook
・ Web camera ...
The company is a major foreign-affiliated IT service company headquartered in Minato-ku, Tokyo.
Currently, the company is looking for a wide range of IT engineers and management.
This position is as an IT service manager or project manager
You will be in a position to improve what you already have and to set up a system at a newly contracted company.
--Improvement and design of existing ITIL processes (Incident, Service Request, Change, etc.) for specific customers
--Collaboration with Global (India) to implement designed / improved ITIL processes ...
・ Data science (mathematical statistics, machine learning, etc.) to solve problems in the fields of prescribing new drugs, developing manufacturing methods, and producing
・ Investigation, development, evaluation, and introduction of advanced technologies related to mathematical statistics and machine learning
・ Human resource development / education, dissemination / cooperation promotion related to data science
-Statistical advice on clinical development planning (CDP) planning
・ Implementation of pre-processing and analysis using digital devices, images, and natural language processing
・ Implementation of advanced analysis by machine learning etc. for structured / unstructured data
・ Communication with overseas counterparts
You will be working at one of major foreign-affiliated consulting company as a member of BiOS IT Service Desk Team.
■ As an agent of the service counter of the information system department, we will handle inquiries about problems with company-rented Windows PCs, Macs, and mobile phones (Android, iOS) to the necessary parties.
■ Lending and exchanging IT equipment at the service counter
■ We will support the continuous provision of services through maintenance and support of IT equipment installed at the location.
■ As ...
We are looking for a Business Analyst with experience in Evaluating business processes, performing detailed business requirement analysis, documentation process, endorsing requirements and solutions with business users, preferably Airline/Freighter/Courier/Express/Parcel related area, for Japanese customers with strong bilingual (Japanese and English) skills.
・Evaluating business processes, anticipating requirements and suggesting areas for improvement.
・Leading ongoing reviews of business processes and developing optimization ...