【SCOPE】
Customer Account Representatives are responsible for working closely with Service & Sales teams as well as the corporate Customer Accounts Department in Texas, USA to provide customers with the best possible service and support.
【ACCOUNTABILITIES】
・Gratify and astonish customers with service excellence.
・Performs order releases and new account set-ups, Communicates with appropriate personnel regarding potential and existing problem accounts. Reconciles wire payments and/or resolve payment discrepancies. May perform credit in ...
【SUMMARY】
The Supplier Marketing Manager is responsible for identifying business opportunities in
Mouser’s product offerings. This position will report to the Director of Marketing and will assist in being
a driver for regional marketing and development efforts, from strategy, market share positioning,
competitive analysis, financial and operative analysis leading to successful execution of strategy and goals.
【DUTIES】
・Researches and analyzes industry and competitive conditions, customer and supplier needs.
・ Designs the marke ...
Customer service team support (data entry, customer phone and email support),
General office management work, paperwork, support for foreign visitors, scheduling, meeting setting, etc.
【Job Description】
① Customer service team support
② Support for data entry of customer information, orders, quotations, etc. into the in-house system, and responds to phone calls and emails from customers who have viewed our website and corporate customers.
③ Support for chat support with customers
④ Meeting settings to facil ...
Want to revolutionize the future of education and do meaningful work that transforms future generations’ lives?
We are making waves in the EdTech space, and are looking for an experienced salesperson to join our global team! This is a full-time based in Tokyo.
As a truly borderless school, we provide academic solutions for students of all learning needs including those who have significant out-of-school athletic and arts commitments who desire flexible timetables without wanting to compromise on their teaching quality. Our students join our live ...
Want to revolutionize the future of education and do meaningful work that transforms future generations’ lives?
The purpose of the Sales Development Representative (SDR) role is to be the first point of contact for incoming leads and potential clients, ensuring a smooth customer experience across a variety of Crimson programs by:
・Managing, contacting, and qualifying inbound warm/hot leads to Crimson Japan
・Providing resources to leads to inform them of opportunities with Crimson
・Working as part of a high-performing team to provide the be ...
\Appeal points/
◆A global company with over 220 years of history!
◆A fusion of both foreign and Japanese companies, so you can use your English
◆Hybrid working makes it easy to achieve work-life balance
◆You can challenge yourself to manage by utilizing your supply chain experience
【About us】
DuPont is committed to addressing important issues such as providing clean water to over 1 billion people on the planet, manufacturing materials essential to everyday technology devices from smartphones to electric cars, and protecting employ ...
\Appeal points/
◆A global company with over 220 years of history!
◆A company with a US headquarters
◆A company with a fusion of both foreign and Japanese companies, so you can use your English
◆A hybrid work system makes it easy to maintain a work-life balance
◆Production management work in Tokyo
【About us】
DuPont is committed to important issues such as providing clean water to over 1 billion people on the planet, manufacturing materials essential to everyday technology devices from smartphones to electric cars, and protecting ...
<Management Trainee>
As an management trainee, you will work with the Retail Director/Store Manager to promote shop development, team engagement, etc. We plan to have you acquire the necessary skills through a wide variety of training programs, and at the same time gain support from Buddy/Mentors in Japan and overseas.
Client advisors are responsible for a variety of tasks, from customer service to shop development. The Kering Group offers a wide variety of collections, including fashion, leather goods, and jewelry, and we offer total coordination to ...
Great opportunity for a Japanese and English speaking Technical Support Engineer with a passion for providing outstanding customer service and who has the desire to learn and develop technical skills.
As a Field Service Engineer, you will work as part of a team supporting financial industry customers in and around the Tokyo area.
This role is not a regular desk-bound job. It offers an interesting balance of work internally within the office and the opportunity to move around between customer sites. You will be regularly required to visit custome ...
★ Resident (On-site) Desktop/IT Infra Technical Support for corporate end-user systems (hardware & software)
★ Rapidly expanding environment, international corporate culture, with many opportunities for career growth!
★ Location: Ome-shi, Tokyo
Our client is rapidly expanding throughout Asia Pac.
In taking on this challenge as a resident IT Support Engineer, based in the client's West Tokyo office, you will become a critical member of a very exciting phase of the company's growth and development.
As an L3 Infrastructure Support Engineer you will be the go-to person for resolving complex issues related to both server and network infrastructure that go beyond the scope of L2 support.
This role requires a deep understanding of network and server technologies, and most importantly, ability and willingness to take ownership of managing/maintaining the IT infrastructure and contribute to the team's growth.
THE OPPORTUNITY:
The L3 Infra Engineer will be dedicated to supporting the internal corporate infrastructure of a global Marketing Consult ...
Are you looking to take your technical/Help Desk career to the next level?
This challenging desktop support role supports the Trading floor users of a multinational banking / financial services institution.
You will work with other IT team members to support Japanese and English systems, Active Directory System Administration, installation of software and patches, building/configuration of laptop and desktop computers, general support for the Windows environment, Microsoft Office (especially Excel), and email (Outlook/Exchange).
【job description】
This position is in charge of managing service delivery (management of processes and deliverables) in "managed service" projects provided to various customers regardless of Japanese / foreign-affiliated companies or industries. From the project launch phase to planning, execution, monitoring & control, and completion, we will manage the project team in a unified manner.
[What you can get in this position]
・ Experience of a global platform utilizing an offshore model centered on India
・ Opportunity to get the first state-of ...