Accelerate digital expansion for a leading outdoor brand in Tokyo, focusing on revenue, consumer engagement, and brand desirability across all digital channels.
Work on exciting projects with HQ in the domains of ECommerce, Digital Marketing, and Customer Partnership Management.
Description
* Develop and execute strategic plans for digital channels, aligning with brand objectives.
* Lead and develop a team to ensure operational excellence and exceptional consumer experiences.
* Collaborate cross-functionally to deliver premium brand messag ...
We're seeking a bilingual Customer Service Specialist to support the implementation and utilization of our Container Shipping Platform, guiding clients through the pilot phase to full deployment.
Description
* Implementing company's solution during the pilot phase on a functional level, including setting up the solution and guiding customers through the process.
* Conducting comprehensive training sessions for new users to ensure efficient utilization of our platform.
* Project management responsibilities, including hosting weekly and monthly ...
Seeking a Digital Marketing Manager to lead digital strategies and campaigns for a prominent sports brand in Japan, driving brand engagement and sales through various online channels.
Description
* Develop and execute comprehensive digital marketing strategies.
* Manage and optimize digital marketing channels.
* Collaborate with cross-functional teams.
* Monitor and analyze key performance metrics.
* Stay updated with the latest digital marketing trends.
* Oversee content development for digital campaigns.
* Manage relationships with ...
This position is responsible for enhancing all brand awareness through communication and PR activities
Description
* Develop and implement marketing / PR activities in Japan market
* Work cross functionally with other teams within the company
* Budget management
* Close communication with the HQ to ensure the quality of all marketing / PR activities
Profile
* 5+ years of PR and digital ad experience
* Luxury industry experience and connections
* Native level Japanese and Business level English
Tax Manager role to lead all tax operations in Japan and partner with the regional and global HQ | Flexible working, career growth opportunities
Description
* Assist with tax compliance filings for JP entity and other APAC entities.
* Manage Japan JCT invoices, VAT processes, and reconciliations.
* Stay updated on APAC tax laws.
* Conduct tax risk assessments and mitigation plans.
* Handle inter-company balances, remittances, and withholding tax declarations.
* Provide tax consulting, transfer pricing, and audit support.
* Conduct tax ...
<Main duties>
Various operations to sell eSIM to Europe, North America, etc.
・Compatible with overseas media
・Interpretation and translation at the time of contract
・Email support
・Numerical management and analysis
·marketing
・Research (competitor and agency)
・Other related work
[Recruitment background]
To start a new project
[Attractive points]
・Easy to commute! Work in Shinjuku
・No experience required! Those who like talking to people are welcome★
You will support the improvement of classroom services and also serve as the president's secretary.
We are also looking for someone who is fluent in English, as we will also be in charge of interpreting for the president when he travels overseas.
The position we are recruiting for this time is to promote CS improvement, which is a department directly under the president.As we expand the number of classrooms not only throughout Japan but also overseas, we will be working as a third party to improve customer satisfaction at existing classrooms. We will p ...
I will be in charge of import/export trade affairs that support overseas business, and follow-up on administrative processing for overseas sales members.
■Business details:
・Preparation of customs documents related to import/export with overseas business partners and negotiation with wholesalers
・Negotiations with overseas business partners via email and phone (English)
・Cooperation with in-house overseas sales department and purchasing/purchasing department
・Sales follow-up work such as translation of documents presented to overseas cus ...
Purpose of Job:
• Lead the Change and Communications workstream for a BOTT (Build, Operate, Transform,
Transfer) engagement with a global Life Sciences
Roles and Responsibilities:
• Act as a face of Cognizant to the client's change management function in Tokyo, Japan.
• Building relationships with client leaders and stakeholders.
• Lead the day-to-day organizational change management functions for a large IT transformation
effort.
o Stakeholder Engagement and Communication
o Change Strategy Development
o Change Readi ...
*Management of quality control and quality assurance team (5 people)
*Improving corporate culture towards quality
* Setting and managing quality targets at the Tsukuba factory
*Negotiation and coordination with global quality departments
*Continuous improvement using quality control methods (PFMEA, SPC, NSA, etc.)
* Promote the process of 8D method, effective introduction of CAPA, etc., and instruct quality improvement.
*Lead each committee related to change management and internal quality and meet requests.
Promoting manufacturing and quality pro ...
<Business overview>
Understand the mechanical and electrical design details of precision air conditioning equipment for data centers, and manage equipment technology including modification and repair.
<Business summary>
End users include IT companies that operate cloud services, telecommunications carriers, finance, e-commerce, and social media.
When end users construct a data center, they request a general contractor or design office.
Our company conducts sales activities for general contractors and design offices that receive such requests.
In ...
<Business overview>
Mainly sales of precision air conditioning equipment and associated precision air conditioning equipment for data centers.
(CRAC, CRAH, fan wall unit, etc.)
<Business summary>
End users include IT companies that operate cloud services, telecommunications carriers, finance, e-commerce, and social media.
When end users construct a data center, they request a general contractor, subcontractor, or design office.
Our company conducts sales activities for general contractors, subcontractors, and design offices that receive such reques ...
Conducting business workshops, taking insights from business users
Ensuring that the requirements are documented correctly and in the required detail.
Synthesis of requirements and converting them into documents
Driving agreed processes /frameworks with the team
Planning to Resolve challenging and critical issues/risks.
Handling Client interfacing and coordinating the support status within the team.
Status reporting to local and global stake holders for client
Customer Communication ...
We are seeking a dynamic and experienced individual to join our team as a Refund Counter Manager for our Tax-free shopping center located in Tokyo23. As the Refund Counter Manager, you will play a crucial role in the day-to-day operations of the Refund Counter, overseeing key departments such as sales, IT, HR, and Finance.
Description
* Manage and optimize the Refund Counter operations, ensuring cost efficiency and exceptional customer satisfaction.
* Oversee the entire refund process from issuing to refund, collaborating with various departmen ...
We are seeking an experienced and dynamic Service Delivery Manager to lead our Customer Service (CS) operations in Japan. As part of the APAC Service Team, you will oversee a team of approximately 100 in-house employees based in Tokyo, Japan. This critical role is responsible for ensuring the highest level of service delivery to our Japanese-speaking customers across all Lines of Business within the company.
Description
* Lead and manage the day-to-day operations of the Japan CS center.
* Develop and execute strategies to enhance customer satis ...
As a Customer Service Representative, you will be the voice of our brand, responsible for delivering exceptional service to our valued customers.
Description
* Promptly and effectively responding to customer inquiries and requests through various communication channels such as telephone, email, chat, and social media.
* Providing personalized solutions and assistance to meet customer needs, ensuring a positive and seamless experience.
* Managing customer complaints and concerns with empathy and professionalism, striving to find satisfactory r ...
Our company is developing a new business that allows students to acquire practical English skills in a short-term, intensive manner.
It has been covered a lot in the media, and inquiries and applications are rapidly increasing!
This time, you will be working as an exclusive consultant (English instructor).
<Specific job details>
・Analyze students' English proficiency through counseling and identify issues
・Building an appropriate curriculum according to each individual's challenges
・Once a week face-to-face training
・Daily online support ...
■募集の背景
弊社は「Make It Exciting For Everyone To Do Business. ~誰もがビジネスに熱狂する世界を創る~」というPurposeを掲げ、データとテクノロジーの力でクライアントやパートナー企業の課題を解決すべく、9つの自社プロダクトを開発・提供しております。