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Use your English / language skills as a bilingual to find work in Japan in 「IT Help Desk」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in Japan and how you can make the most of your skills in 「IT Help Desk」.

For those with bilingual skills looking for work in Japan in 「IT Help Desk」, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in Japan!

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Job type : IT Help Desk

Language preference :English

Displaying 20246-60listings

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Job Description

- Total infrastructure set up and support: servers, network, desktops, office equipment etc
- Website bilingual content and marketing management
- Cloud Infrastructure implementation and management
- IT related Project Management
- Security Set up and Disaster Recovery
- Office IT moves
- Vendor management, IT purchases and RFPs
- Scheduled onsite visits
- On demand Remote access support (teamviewer, webex, skype etc)
- Helpdesk via telephone, email and chat
- Onsite IT staff ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

A helpdesk/desktop support engineer is sought by a global IT outsourcing company in Tokyo!

Performs analyzing, diagnosing, installation, and resolution of desktop computers, operating systems, application software and hardware technologies and associated problems.

Works independently with little to no direct supervision in analysis, design, and implementation of desktop solutions to fulfill business unit requirements.

Acts as a technical liaison with user groups and other IT partners for systems support and implementation.

Responsible for the ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

大手外資系企業でITサポート・エンジニアを積極採用しています。敬意を持って人と接する仕事が出来る方からのご応募、お待ちしております!

Responsibilities:

*Windows PC及び周辺機器のサポート・トラブルシューティング / 資産管理等
*端末(Linux, Windows CE)及び周辺機器(プリンタ等)のサポート・トラブルシューティング
*Linuxサーバ-・ソフトウェア・ネットワーク機器(Cisco)等のサポート・トラブルシューティング
*室 ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

グローバルに活躍する大手外資系FMCGブランドにてヘルプデスクとしてユーザーサポート、社内のITシステム管理を担います。


Description

* PC関連の問題の対応

* ハードウェアの問題の対応

* システムに関する書類の作成、管理

* ソフトウェアのインストール、管理

* ハードウェア、PCのキッティング

* 社内のITプロジェクトのサポート


Profile

* ヘルプデスク、インフラサポート等の経験




...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

大手外資系不動産会社でのITサポートポジションのご案内です。社内のユーザーのITに関するサポートをご担当いただいます。グローバルチームとの連携が発生するため、英語と日本語を活用してご活躍いただくことができるポジションです。


Description

電話、メール、オンサイトでのサポートをご担当いただきます。

* PC関連の問題の対応

* ハードウェアの問題の対応

* システムに関する書類の作成、 ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

Our client is looking for a motivated, high caliber candidate to provide internal support of the Japan office. This is a great opportunity for an IT support engineer to look for a good career-up in a reputable company.


Description

The successful candidate will report to IT Manager for the below tasks:
* The IT Analyst will work with the end-user, infrastructure specialists, and in collaboration with other support and maintenance technicians based in Asia and the rest of the world to push the Global policy;
* Answer to the Delivery and Support A ...

Recruiter (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description

A global insurance company is seeking a new senior manager for the role of Head of Employee Services for Japan accountable for all customer・facing infrastructure teams.

This position is responsible the “first contact” points into IT and provides IT services across all Japan based businesses and the role is responsible for communicating, coordinating and working with Global infrastructure teams and relevant vendors to ensure all services are delivered according to defined standards, process and policy.

【Main Responsibilities】
‐ Responsible f ...

Recruiter (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description

A leading global insurance company is seeking a Business Continuity Management Lead primarily responsible for the implementation and management of global BCM policy and standards within Japan.

They are looking for a person who will be part of the IT Service Management (ITSM) team responsible for managing and maintaining IT Disaster Recovery (DR) readiness and ensuring Business Continuity Management (BCM) is well established.

【Main Responsibilities】
‐ Be part of the ITSM team in implementing BCM and DR in Japan, co・working with the Global and lo ...

Recruiter (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description

外資系大手IT機器メーカーにて、 ローカル・ランゲージ・サポート を募集しております。

業界最大手のアカウントサービス部門でのご就業となります。お客様にサービスを提供する職種でご経験のある方を歓迎いたします。

【主な業務内容】
‐ 24時間年中無休のサポートセンターでの昼夜の交代勤務
‐ 電話やメールでの顧客の技術的な問い合わせ対応、製品のサービスリクエストを作成/更新/エスカレート
‐ ...

Recruiter (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description

A major foreign IT equipment manufacturer is looking for local language support. You will work in the industry’s largest account service department.

【Responsibilities】
‐ Work rotating day and night shifts in 24 x 7 support centre
‐ Take customer technical inquiries on phone and email, create/update/escalate product service requests
‐ Dispatch service requests to the relevant technical support team
‐ Perform written Japanese・English translations of Service Request updates between Japanese customers and non・speaking technical support eng ...

Recruiter (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description

World’s No.2 worldwide producer of wines and spirit is looking for an IT Application Support Engineer to join their team in Japan.

This position is a 6・month initial contract with 6 to 12・month renewal depending on the staff with indefinite renewals. The candidate will take in charge for the following applications’ support tasks.

【Applications】
‐ Oracle JD Edwards E1
‐ SFA: Salesforce.com
‐ BI: Oracle OBIEE
‐ EDI: File Transfer Protocol (FTP), system interface

【Responsibilities】
Support Service:
‐ Perform application routine ...

Recruiter (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description

外資系ITサービス企業の日本オフィスでは、グローバルサポートを募集しております。リモートロケーションで、顧客からの電話の問い合わせに対応し、国外の顧客へサポートを提供します。また、SLAを達成するために、関連する社内ロギングツールを使用して、ローカルパートナー及びグローバルサポートセンターへのコールディスパッチを調整します。

【主な業務内容】
‐顧客からの電話及びメールへの対応、 ...

Recruiter (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description

‐ Answer all incoming calls or customer emails reporting a support issue, determine the caller’s needs, and route the call to the appropriate local partner or L2/L3 technical expert for diagnosis purpose and action, detailing the case in internal tool.
‐ Responsible for escalating cases appropriately to L3 support.
‐ Answer all requests for action made by the company’s Support Center. Coordinate both emergency and non・emergency response to calls for service and manage those responses through the ticketing tool.
‐ Contact customers to confir ...

Recruiter (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description

急成長を遂げる日系保険会社では生命保険ビジネス遂行の基盤として、経営戦略の実現を支援する重要な位置づけであるITの価値を最大限に引き出すため、ITサービスマネジメント全般に関わるサービスデスクの業務を担当するポジションの募集をしています!どんどん大きくなる企業の成長に伴い、人員の強化中です。あなたのスキルを最大限に活かしていける環境が整っています!

【主な業務内容】
サービスデ ...

Recruiter (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description

急成長を遂げる日系保険会社では、ITサービスマネジメント全般に関わるサービスデスクのポジションの募集をしています!生命保険ビジネス遂行の基盤として、経営戦略実現を支援する重要な位置付けであるITの価値を最大限に引き出す任務を遂行するポジションです!どんどん大きくなる企業の成長に伴い、人員の強化です。あなたのスキルを最大限に活かしていける環境が整っています!

【主な業務内容】
サ ...