Let's work together as an Employee Engagement Specialist at the TDCX Group's Japanese subsidiary!
In order to increase engagement both internally and externally, we host various events and place importance on providing opportunities for employees to communicate with each other across departments. Would you like to plan and execute such an event?
In addition, we will be disseminating event details on SNS for corporate branding, and collaborating with a global team to obtain awards, so you can fully demonstrate your communication and English skills!
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Position: Customer Service Associate (helping Japanese Shoppers)
Client: Confidential (Famous online retailer)
Work style: Fulltime WFH
Work Schedule: 5 times a week + 2 days off, 9 hours days + lunch time, shift based 8:00am to 10:00pm operating working hours Say, 8am to 5pm or 1pm to 10pm.
Shift: Pre-planned rotational shift on a weekly basis, including weekends and national holidays, Okay with rotational based shift (Day/Mid) – This is nonnegotiable.
Training: Equipment and training provided
Benefits: Leave, Insurance, and pension,
Languag ...
PRINCIPAL DUTIES AND RESPONSIBILITIES: A wide variety of responsibilities may exist within the various Business Analyst job roles. Responsibilities vary, but may include several of the following duties:
1.Reviews various reports to identify trends and/or other areas of concern.
2.Identifies and tracks input and processing errors within various systems used by assigned business area. Troubleshoots issues with reports for specified changes and ensures the issues have been resolved.
3.Performs analysis and reporting. Organizes and analyzes err ...
【Job Description】
You will be responsible for responding to customer inquiries and providing appropriate solutions.
・Supporting users of the EC site
・Responding to inquiries about purchased products
・Responding to product shipping status
・Return handling
・Verifying payment information
*As this is for Japanese customers, support will be provided in Japanese.
*Each response takes about 10 minutes. We handle about 20-35 cases per day.
If you have basic PC skills such as typing, you are welcome to apply even if you have no experien ...
★Attractive points★
-About 90% telework!
-Actual work 7.5 hours
- 4 months bonus
- 100,000 yen joining bonus paid
-20 points added for highly skilled human resources!
[Business content]
We will be in charge of projects at our domestic development bases.
Depending on the project, you will be asked to work with overseas offshore members to proceed with development as a bridge system engineer.
◇Many projects from major domestic companies (some projects have been ongoing for over 10 years and some are directly commissioned)
◇Always receiv ...
[Job summary]
This is a job that will support the global business of the Hitachi IT sector in the next era.
in particular:
Business development in the global digital growth field through business expansion investment (M&A and investment) for the growth of the IT sector
Planning and implementation of business structure reform through asset optimization within the sector
[Job details]
・Planning and execution of various measures (M&A, investment) for global business development (growth strategy/business structure reform) in the IT sector
・Colle ...
[Business Contents]
<Summary>
Housing is an essential part of our lives.
In modern society, various anxieties, inconveniences, and dissatisfaction arise regarding housing. [Home Net Group] develops a variety of businesses that solve social issues related to housing, aiming to realize a safe and secure society where people can live in peace of mind.
Our company is a part of that group.
We provide a rent guarantee service that maintains the peace of mind and convenience of those who rent out their homes and supports those who rent homes in living in ...
Understanding the internal tools and product, training the new joiners and equipping them for the project, Training the experienced resources in new product enhancements and tools ...
Responsibilities
Various function development support operations in the IVI area Select from a) ~ f)
*Common description for a) ~c)
§ Under the direction of the members, we mainly support the system development of various functions in the next-generation CDC IVI area.
§ Acquiring requests for various functions from internal stakeholders
§ Requirement definition for various functions
§ Specification validation on vehicle/bench
§ Respond to inquiries from stakeholders reg ...
You will help provide excellent service to our partner brands by:
∎ Manage and utilize metrics to drive positive change in areas such as service level agreements, productivity, customer satisfaction, quality, NPS, and contact rates.
Collaborate with direct reports to learn from real-world situations and set and improve goals based on metrics.
Manage your team's contribution to the customer experience budget and monitor costs and losses incurred.
Work with leads to create strong connections with the entire team ...
Responsibilities
• Develop and implement strategic plans for company's Japan business, aligned with the overall company strategy
• Oversee all aspects of day-to-day operations, including customer service, sales, marketing, and finance
• Ensure that the company meets its financial and operational goals.
• Responsible for budget planning and driving budget achievement.
• Build and maintain strong relationships with key stakeholders, including customers, partners, and government officials.
• Attend Client meetings, drive and support Mont ...