Jobs in Japan search results

We are seeking an experienced and dynamic Service Delivery Manager to lead our Customer Service (CS) operations in Japan. As part of the APAC Service Team, you will oversee a team of approximately 100 in-house employees based in Tokyo, Japan. This critical role is responsible for ensuring the highest level of service delivery to our Japanese-speaking customers across all Lines of Business within the company.


Description

* Lead and manage the day-to-day operations of the Japan CS center.
* Develop and execute strategies to enhance customer satis ...

As a Customer Service Representative, you will be the voice of our brand, responsible for delivering exceptional service to our valued customers.


Description

* Promptly and effectively responding to customer inquiries and requests through various communication channels such as telephone, email, chat, and social media.
* Providing personalized solutions and assistance to meet customer needs, ensuring a positive and seamless experience.
* Managing customer complaints and concerns with empathy and professionalism, striving to find satisfactory r ...

Are you passionate about turning unhappy customers into raving fans? Do you thrive in environments where you can lead and guide teams towards delivering exceptional support? We're looking for a dynamic Escalation Manager Stand Alone to join our team and champion customer satisfaction like never before.


Description

Responsibilities:

* Take charge of top-tier support for members expressing dissatisfaction or providing detractor scores in our NPS survey.
* Oversee the management of complaints by providing guidance to Customer Support teams, Te ...

Are you passionate about turning unhappy customers into raving fans? Do you thrive in environments where you can lead and guide teams towards delivering exceptional support? We're looking for a dynamic Escalation Manager Stand Alone to join our team and champion customer satisfaction like never before.


Description

Responsibilities:

* Take charge of top-tier support for members expressing dissatisfaction or providing detractor scores in our NPS survey.
* Oversee the management of complaints by providing guidance to Customer Support teams, Te ...

You will learn IT technology while performing routine tasks and responding to customer inquiries in a pharmaceutical manufacturer's global IT infrastructure-related project. Please rest assured that you will receive lectures with the support of your team members.

*Image after joining the company:
You will basically learn through OJT.
You will be responsible for routine tasks for about 1-3 months, and then you will gradually start to handle technical matters.
We will follow up with the members who are handling technical matters, understanding how to ...

The Catering & Event Manager is a pivotal role within our esteemed global technology company, responsible for crafting and executing strategies, managing finances, and fostering a culture of excellence in our in-house Catering Operation. This role demands a keen focus on exceptional service delivery, business strategy formulation, sales forecasting, budgeting, and overall operational oversight.


Description

Responsibilities:

* Develop and implement strategies to enhance service quality and customer experience.
* Formulate business strategies ...

* Provide expertise to design, analysis and reporting of clinical trials in Japan

* Develop protocols and statistical analysis plans in line with clinical development plans for Japan


Description

You will play a pivotal role in advancing our client's oncology and hematology pipeline through strategic planning, clinical trial design, and execution. Key responsibilities will include:

* Leading the clinical development strategy for oncology and hematology programs, encompassing both early and late-stage development.
* Collaborating closely ...

•Experienced in Test Management of S/4HANA implementations
•Excellent understanding and experience of SAP end to end testing cycles, Test Tools, Test lifecycle management, Test Metrics, Test Quality, Various test services
•Resource Management
•Risk management and Quality management, Metrics, KPIs
•Excellent understanding of SAP business processes
•Test plan and Strategy
•Test Execution Management
•Defect Management
•Test Governance
•Test Reporting
...

•Business process and configuration knowledge Master Data, Controlling, Product Costing, Cost accounting and integrations ...

業界大手のコンサルティング企業にてフルリモートの通訳マネージャーを募集中！


Description

* オンライン社内会議の通訳
* 通訳者アサイン
* スケジュール管理
* パフォーマンス管理やレポーティング
* 外国籍社員と英語でのコミュニケーション


Profile

* インハウス通訳経験
* 通訳チームのマネジメント
* 通訳コーディネーション業務経験
* TOEIC900以上


Job Offer

* フルリモート
* 貴重な正社 ...

As a PR Specialist, you will play a crucial role in promoting the company's innovative projects and products to a global audience. Responsibilities include strategic PR planning, media relations, content creation, and event management.


Description

* Develop and execute strategic PR plans for global business and corporate branding.
* Cultivate relationships with domestic and international media outlets.
* Manage creative content creation, including press releases and promotional materials.
* Oversee company website and social media channels. ...

Currently looking for dedicated and motivated individuals with strong leadership, organisational and teamwork skills for its Business Information Services team supporting a bulge-bracket investment bank.


Description

* Having dual language expertise in Japanese and English
* Coordinates or produces material on a regular basis that update industry sector clients of the latest developments
* Has the ability to analyze news and specialized reports in order to create executive briefings for clients
* Participates in any special research projects ...

Specialists  who promote large-scale dev-project related to med-term business plans, such as building core systems from GreenField.
Promoting large-scale in-house dev project related to mid-term business plans.
The target are EMS and OMS such as line handlers, SOR, and Algo. Currently, main is domestic stocks, but expanding to the global market in the future
Pursue latest technology and build a system with particular attention to features such as low latency, scalability, and test automation.
Built using Java, C++, and C# as  core, making full use ...

The role involves backend development and operations using Java for a merchant's Item Management System (RMS). Responsibilities include system design, implementation, testing, and release across diverse development projects. The position also entails operational tasks such as inquiry management, investigation, trouble handling, and other operational duties.


Description

* Backend development and operations with Java for the item management system for merchants(RMS)
* System design, implementation, testing and release for various types of develop ...

投資管理サービス企業でのカストディチームリーダー


職務内容

* カストディ業務
* クライアントサービス基準の確立
* 直属チームのマネジメント


理想の人材

* 証券会社・銀行におけるミドル・バックオフィス経験のある方
* カストディ業務のご経験がある方（カストディ・オペレーションまたはカストディ・クライアントサービス）を歓迎
* 日本語ネイティブレベル
* 英語ビジネスレベル


条 ...

•Business process and configuration knowledge of Inventory Management (Supply from OEM, GR, STO), Physical Inventory, Order returns, Shipping, Export, Master Data ...

•Business process and configuration knowledge in Master Data, Account Payable Accounts Receivable, General Ledger, Asset Accounting, Controlling, Product Costing, Cost accounting and integrations .
...

A leading company in the refined goods industry is seeking an EC Operations Staff member for its EC department.

Join the team to ensure smooth order processes on our EC site, enhance customer satisfaction, and engage in various digital marketing tasks, including website updates, social media management, and advertising campaigns.


Description

* Website updates: Product registration, image and banner updates, bug fixing requests
* EC site operations: Order processing, inventory management, customer service
* Digital marketing support: Campai ...

●航空予約
●見積書作成
●資料作成
●システム入力
●電話、メール対応、その他、庶務業務など
輸出70％、輸入30％の割合でお願いします♪ ...

1 Opportunity to contribute to the expansion of a leading brand in the retail industry.
2 Chance to develop expertise in sales operations and strategic planning within a dynamic team environment.


Description

* Provide data analysis, forecast, and operational support to the wholesale team.
* Lead order management and ensure alignment with the go-to-market buy plan.
* Manage wholesale go-to-market order taking timeline and process optimization.
* Oversee partner operation management and customer communications platform logic.


Profile
...