Worked as a team member at a world-class consulting firm
● Required experience
Japanese: Fluent, English: Conversational
IT experience is recommended, but not required.
At least user-level IT skills are required.
Mac Mac experience is recommended, but not required.
IT Strong motivation to learn IT is essential
Be cooperative to listen to people's stories
● Any age
As a team member, regardless of age and nationality, as long as we can cooperate with respect for our younger children
・ PC, MFP, LAN, Internet connection, support for other peripherals
・ Hardware support for iPhone and iPad terminal devices and troubleshooting
・ Supporting internal application of CCBJI management running on iPad and laptop PC
・ Support for web conferences and video conference systems (Polycom, Teams, BlueJeans, Cisco Telepresence, Intercall, Surface Hub)
・ Providing technical training
・ Responding to and responding to IT-related inquiries other than the above (e.g., web conference response to external board meeti ...
Good opportunity for candidates to join the well-established IT team in a multinational company.
* Internal IT user support with good manner (face to face/ e-mail/ telephone);
* Handle PC kitting and deployment, manage data migration;
* Handle new staff registration, including computing set-up, account opening, e-mail set up etc;
* Update and review IT manual and explain to internal users;
* Keep track of IT issue and handle monthly report;
* Communicate the IT issue with regional support team (L2/3);
* Ad hoc task.
EIRE Systems Technical Support provides professional IT services to small, medium and large scale enterprises of all sizes. We can offer a varied and challenging IT services career in a highly diverse and fast-moving business environment.
We are currently looking for new additions to our IT Support team!
【Role and responsibilities】
◆ Provide IT support as a bilingual technical support team member to users of various technologies (Desktop PCs, notebook PCs, mobile devices, network printers, other office equipment, applications for general cli ...
EIRE Systems is looking to hire an experienced Information Technology End User Computing Manager in Tokyo to support our well known Japanese multinational professional services enterprise client. If you have experience managing an end user or service desk team, with hands-on experience in enterprise IT support, have management experience and are looking for your next move, this could be the role for you.
Role and Responsibilities:
The IT End User Computing Manager (IT EUCM) is responsible to deliver IT products and services, that support end user com ...
In this role, you will focus on resolving technical issues for our client's Japan business by collaborating with the technical support team in HQ. You will not only focus on your external customers, but internal team members and stake holders.
IT support services to internal end users
Maintenance and management of IT equipment and networks
Troubleshooting for servers, PCs, printers, etc.
Admin-related business for purchasing and managing office supplies
Payment application / order form creation ...
In this role, you will inspect our client's products carefully before they are launched to users. You will also provide technical support and product demonstration to internal sales or call center team members.
■ As an agent of the service counter of the information system department, inquiries regarding the issues of Windows PCs, Macs, and mobile phones (Android, iOS) loaned to the company will be made to the necessary parties.
■ Provide IT equipment rental and exchange at service counters.
■ Support the continuous provision of services by maintaining and supporting IT equipment installed at locations.
■ As a location pilot for IT services provided by the company, we will quickly perform preparation work such as verification for service provision an ...
Our client is looking for their next Support Engineer (Urgent position)
Your new role
Our client is looking for bilingual professionals with Windows troubleshooting experience.
They are not interested in a helpdesk, but someone as well who can handle support tickets from several clients simultaneously.
Someone who can understand root cause investigation and can communicate with global team in cases of escalation. ...