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Use your English / language skills as a bilingual to find work in Japan in 「IT Help Desk」 and expand your experience and expertise.

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Job type : IT Help Desk

Language preference :English

Displaying 17716-30listings

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

We are looking for a help-desk Engineer who can provide technical support on PC, Mobile and related device for end users. We have a very stable IT team in our Tokyo office and want someone can join us as soon as possible.


Description

Work Content:

(1) PCのキッティング作業
(2) ヘルプディスク:ユーザからのPC・モバイル使用関係の質問を受付しサポートする
(3) Googleサーバーの管理及び運用:Googleのサービス使用指導
(4) SAP BIシステムのサポート:アカウントの作成や削除 ...

  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

Rare opportunity for an Assistant Manager for the Desktop and End-user Computing Services department within a major global financial services institution in Tokyo.

The IT / End-user Computing Services group supports across all Front-office and Back-office departments within the bank. As Assistant Manager for this group, you will function as a key representative of the IT End-user Services delivery, incidents/change management, vendor management and projects planning/execution.

You will assist with leading and mentoring the team and provide admini ...

Recruiter (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description

Position Summary
Company travel offer not only hotels but also a wide range of service like package tours, buses and car rentals and so on.
Our tech-team develops, operates, and maintains a large-scale platform that contributes over 1 trillion yen.
As a communication hub, Tech-support handles various inquiries from internal staff and external partners about the technical/product specifications or operations accurately and promptly.
Diagnose and troubleshoot the product issues by analyzing source code and data in the situation that new features are im ...

Recruiter (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description

【Job Responsibilities】
IT help desk support staff will help end users efficiently use IT hardware and applications in use currently or planned for use in future and troubleshoot any related issues. The role of IT help desk support staff is a junior level position. He/She will work under the direction of an IT Manager. 

[In detail]
・IT Help Desk Support Staff Duties and Responsibilities, Interview Users to Determine the Scope of the Issue.
・IT help desk support staff is a customer service role. This duty requires active listening skills to ...

Job Description

Help desk support [system management]
Resident at a client company to support system migrations such as Office 365.
· Location – Yokohama
· Duration – 2 years contract
· No of positions 4 ...

Job Description

【具体的には】
・企業内でのヘルプデスク(オンサイト、リモート)業務、インフラサポート業務
・WindowsPC、MacPCやその他周辺機器の操作や障害のサポート
・MS Office製品についての問い合わせ対応
・キッティング、ソフトインストール
・IT機器資産管理
・各種申請対応(ID作成・削除等)
・業務システムの運用、サポート
・RPA導入(業務効率化ツールの作成、導入)
・サーバ、ネットワークの運用保守 など

外 ...

Job Description

【残り1名。先週8名からご応募いただきました。
ご興味のある方、お早めにご応募ください。】


国際宅配事業における輸送サービスの改善、システム導入、新規事業の企画調整や各種情報の収集、分析をお願いします。

【具体的な仕事内容】
・日々の業務データの分析
・サービスの改善やシステム導入に関するサポート業務
など基本的な業務からお任せします。

その後、顧客システムとのAPI連携など ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

A multinational IT company is looking for a part-time IT Support to assist the Tokyo office (around 40 users).


Description

* Internal IT user support for both windows and iOS system;
* Handle PC troubleshooting, PC kitting, account set up, and to provide basic IT training for users;
* Provide both hardware and software support for users;
* Communicate the IT issue with regional support team (L2/3);
* Handle IT report and other ad hoc tasks.


Profile

* 2+ years of relevant experience for IT Support;
* Familiar with both Windows ...

Job Description

社内システムやクラウドサービス・IT製品についてお客さまから寄せられる問い合わせに対応するテクニカルサポート業務でのマネージャー、リーダーまたはリーダー候補をご担当いただきます。

【具体的には】
・PCやOffice製品についてのお問い合わせ対応
・クラウドサービスやIT製品の導入検討、操作方法、契約やライセンス形態に関する問い合わせ対応
・不具合時の調査、ユーザーサポート
・インストール方 ...

Job Description

【具体的には】
・オンサイトにおける同社ゲートウェイシステムをソフトウェアおよびハードウェア双方の側面から導入及び運用保守サポート
・システムトラブル(ハードウェア&ソフトウェア)シューティングおよび海外開発元へのエスカレーション
・メール、電話、現地においてクライアントとコミュニケーションによる仕様決定、要件定義、システム導入計画の設計
・クライアントからの質問等問い合わせ ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Job Description

Our client, a global FinTech firm is looking for a bilingual candidate (English & Japanese) skilled in building strong customer relationships to join their enterprise infrastructure team and become one of their core Service Desk Support team members. You do not need to have an IT background necessaril but you need to show the motivation to learn IT and grow within the infrastructure team.


Description

You role as a core Service Desk Support Analyst will consist of the following responsibilities:

* Handle requests from Users in a timely manner ...

Recruiter (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description

【Job Responsibilities】
・Responsible for Program Director of tasks associated with Business Process Outsourcing (BPO)
 -Employment or replacement of employees
 -Automation and implementation of various tools and platforms
 -Collaboration with temporary staffing company
 -Management of training plans, etc.
・Ensure successful sales by managing stakeholders at different levels of the customer organization
・Manage PM offices for project planning, scope management, problem and risk management, budget management ...

Recruiter (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description

Job overview:
The Information System Section, Corporate IT Department is looking for a passionate Senior Application Architect to incorporate the internal system area. Due to the growth of numbers of employees, organizations, and global subsidiaries, there are great opportunities for the candidate to help overcome the challenges in Corporate IT and the company as a whole.

Responsibilities:
• Plan, organize, control and evaluate IT and electronic data operations
• Manage IT staff by recruiting, training and coaching employees, communicating job ...

Job Description

Worked as a team member at a world-class consulting firm

● Required experience
 Japanese: Fluent, English: Conversational
 IT experience is recommended, but not required.
 At least user-level IT skills are required.
 Mac Mac experience is recommended, but not required.
IT Strong motivation to learn IT is essential
 Be cooperative to listen to people's stories

● Any age
As a team member, regardless of age and nationality, as long as we can cooperate with respect for our younger children

[Human skills, etc.]
・ It is de ...

Job Description

[Business description]
・ PC, MFP, LAN, Internet connection, support for other peripherals
・ Hardware support for iPhone and iPad terminal devices and troubleshooting
・ Supporting internal application of CCBJI management running on iPad and laptop PC
・ Support for web conferences and video conference systems (Polycom, Teams, BlueJeans, Cisco Telepresence, Intercall, Surface Hub)
・ Providing technical training
・ Responding to and responding to IT-related inquiries other than the above (e.g., web conference response to external board meeti ...

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