We are looking for a help-desk Engineer who can provide technical support on PC, Mobile and related device for end users. We have a very stable IT team in our Tokyo office and want someone can join us as soon as possible.
(4) SAP BIシステムのサポート:アカウントの作成や削除 ...
Rare opportunity for an Assistant Manager for the Desktop and End-user Computing Services department within a major global financial services institution in Tokyo.
The IT / End-user Computing Services group supports across all Front-office and Back-office departments within the bank. As Assistant Manager for this group, you will function as a key representative of the IT End-user Services delivery, incidents/change management, vendor management and projects planning/execution.
You will assist with leading and mentoring the team and provide admini ...
Company travel offer not only hotels but also a wide range of service like package tours, buses and car rentals and so on.
Our tech-team develops, operates, and maintains a large-scale platform that contributes over 1 trillion yen.
As a communication hub, Tech-support handles various inquiries from internal staff and external partners about the technical/product specifications or operations accurately and promptly.
Diagnose and troubleshoot the product issues by analyzing source code and data in the situation that new features are im ...
IT help desk support staff will help end users efficiently use IT hardware and applications in use currently or planned for use in future and troubleshoot any related issues. The role of IT help desk support staff is a junior level position. He/She will work under the direction of an IT Manager.
・IT Help Desk Support Staff Duties and Responsibilities, Interview Users to Determine the Scope of the Issue.
・IT help desk support staff is a customer service role. This duty requires active listening skills to ...
A multinational IT company is looking for a part-time IT Support to assist the Tokyo office (around 40 users).
* Internal IT user support for both windows and iOS system;
* Handle PC troubleshooting, PC kitting, account set up, and to provide basic IT training for users;
* Provide both hardware and software support for users;
* Communicate the IT issue with regional support team (L2/3);
* Handle IT report and other ad hoc tasks.
* 2+ years of relevant experience for IT Support;
* Familiar with both Windows ...
Our client, a global FinTech firm is looking for a bilingual candidate (English & Japanese) skilled in building strong customer relationships to join their enterprise infrastructure team and become one of their core Service Desk Support team members. You do not need to have an IT background necessaril but you need to show the motivation to learn IT and grow within the infrastructure team.
You role as a core Service Desk Support Analyst will consist of the following responsibilities:
* Handle requests from Users in a timely manner
・Responsible for Program Director of tasks associated with Business Process Outsourcing (BPO)
-Employment or replacement of employees
-Automation and implementation of various tools and platforms
-Collaboration with temporary staffing company
-Management of training plans, etc.
・Ensure successful sales by managing stakeholders at different levels of the customer organization
・Manage PM offices for project planning, scope management, problem and risk management, budget management ...
The Information System Section, Corporate IT Department is looking for a passionate Senior Application Architect to incorporate the internal system area. Due to the growth of numbers of employees, organizations, and global subsidiaries, there are great opportunities for the candidate to help overcome the challenges in Corporate IT and the company as a whole.
• Plan, organize, control and evaluate IT and electronic data operations
• Manage IT staff by recruiting, training and coaching employees, communicating job ...
Worked as a team member at a world-class consulting firm
● Required experience
Japanese: Fluent, English: Conversational
IT experience is recommended, but not required.
At least user-level IT skills are required.
Mac Mac experience is recommended, but not required.
IT Strong motivation to learn IT is essential
Be cooperative to listen to people's stories
● Any age
As a team member, regardless of age and nationality, as long as we can cooperate with respect for our younger children
・ PC, MFP, LAN, Internet connection, support for other peripherals
・ Hardware support for iPhone and iPad terminal devices and troubleshooting
・ Supporting internal application of CCBJI management running on iPad and laptop PC
・ Support for web conferences and video conference systems (Polycom, Teams, BlueJeans, Cisco Telepresence, Intercall, Surface Hub)
・ Providing technical training
・ Responding to and responding to IT-related inquiries other than the above (e.g., web conference response to external board meeti ...