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IT Help Desk ・ Jobs in Japan search results

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Use your English / language skills as a bilingual to find work in Japan in 「IT Help Desk」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in Japan and how you can make the most of your skills in 「IT Help Desk」.

For those with bilingual skills looking for work in Japan in 「IT Help Desk」, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in Japan!

Current Search Conditions

Job type : IT Help Desk

Language preference :English

Displaying 1141-20listings

Employer ALACOM CO.,LTD.

Entry check at foreign data center

HOT
  • ★ ★ Staff Level
Location

Asia Japan Chiba Others

Salary

JPY - Japanese Yen JPY 3500K - JPY 4000K
（Monthly Salary Range： JPY - Japanese Yen JPY 291.667K - JPY 333.333K *Divided into12 month ）

Japanese Level Native Level
Chinese Level None
Job Description

①Access control
As an image, it is a job similar to baggage inspection at the airport security checkpoint. Those entering and exiting the server room of the data center will have their belongings inspected using a metal detector. There are several areas where items are inspected, and the area in charge is changed every 30 minutes. Since there is a polite manual, even inexperienced people can start with confidence ♪

② English support
As this is a foreign-affiliated data center, we have contracts with overseas customers. When an incident occurs, ...

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Employer ALACOM CO.,LTD.

Security operations at foreign data centers

HOT
  • ★ ★ Staff Level
Location

Asia Japan Tokyo Koto

Salary

JPY - Japanese Yen JPY 3500K - JPY 6000K
（Monthly Salary Range： JPY - Japanese Yen JPY 291.667K - JPY 500K *Divided into12 month ）

Japanese Level Native Level
Chinese Level None
Job Description

[Business content]
(1) Access control using metal detectors
As an image, it is a job similar to baggage inspection at the airport security checkpoint. Those entering and exiting the server room of the data center will have their belongings inspected using a metal detector.

②Emergency reporting and initial response (English available)
As this is a foreign-affiliated data center, we have contracts with overseas customers. When an incident occurs, please report to the customer in English in English.
In addition, since the operation manual is writte ...

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Employer ASUS JAPAN

[Technical support] Overseas business trips available ★ Chinese x Japanese/English everyday level

HOT
  • ★ ★ Staff Level
Location

Asia Japan Tokyo Chiyoda

Salary

JPY - Japanese Yen JPY 5000K - JPY 6000K

Japanese Level Fluent(JLPT Level 1 or N1)
Chinese Level Business Conversation Level
Job Description

■Products handled
General ASUS products
For details, please visit our website (https://www.asus.com/jp/).

■Job content
-Provide written and verbal technical support and solutions to other departments within the company and affiliated call centers located overseas.
-Provide mainly written technical advice and solutions to external clients.
-Respond, track, provide feedback and report on technical support cases for the products you are responsible for.
-Implement after-sales service solutions for new product launches (repair training, applicat ...

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Employer systemsGo Corporation

★Visa Support★ Helpdesk Team Leader【Great work-life balance】

HOT
  • ★ ★ Staff Level
Location

Asia Japan Tokyo Minato / Asia Japan Osaka Osaka / Asia Japan Toyama

Salary

JPY - Japanese Yen JPY 4000K - JPY 10000K

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

【Responsibilities】
● Provide regular scheduled and ad hoc support to systemsGo clients
● Follow instructions given by the Team Lead to complete regular onsite support tasks
● Troubleshoot internal IT infrastructure and network-related problems
● Alert systemsGo management of potential critical situations. Monitor critical client problems until they are resolved
● Follow instructions given by the Team Lead or Project Manager to assist on projects for engineering tasks
● Set up, install, configure and test computer and network systems ...

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Employer EIRE Systems K.K.

IT Service Desk / Desk-side Support & EOL Technology Refresh

NEW
  • ★ ★ Staff Level
Location

Asia Japan Tokyo Chiyoda

Salary

Depends on experience

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

Great opportunity for a Japanese and English speaking Technical Support Engineer with a passion for providing outstanding customer service and who has the desire to learn and develop technical skills.

As a Field Service Engineer, you will work as part of a team supporting financial industry customers in and around the Tokyo area.

This role is not a regular desk-bound job. It offers an interesting balance of work internally within the office and the opportunity to move around between customer sites. You will be regularly required to visit custome ...

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Employer HCL JAPAN LTD./株式会社エイチシーエル・ジャパン

Desktop support specialist!

  • ★ ★ Staff Level
Location

Asia Japan Tokyo Chiyoda

Salary

JPY - Japanese Yen JPY 3500K - JPY 8000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

Due to business expansion, we are looking for an L2/L3 desktop support specialist.

Job details
The IT Helpdesk Technician – Level II/III is responsible for desktop, laptop, audio visual and other user device support including, but not limited to, break/fix, configuration issues, troubleshooting, software installations, hardware repair of both Microsoft Windows and Apple OS X machines. This position will be the on-site resource for working on issues escalated by Level 1 support. The Level II/III Deskside tech will also be responsible for researching ...

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Employer HCL JAPAN LTD./株式会社エイチシーエル・ジャパン

Looking for Associate Production Engineer!

  • ★ Entry Level
Location

Asia Japan Tokyo Minato / Asia Japan

Salary

JPY - Japanese Yen JPY 4000K - JPY 5500K

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

We are looking for Associate Production engineer due to business expansion!

Entry Level is (2+ years of experience) are welcome!

Job Summary
As part of a global engineering team, provide white-glove break/fix response, fulfill requests, maintain ticket SLAs, write knowledge base articles, and maintain edit stations, booth systems
and other studio equipment in a mixed Macintosh / Windows-based environment

Responsibilities
・Deliver white-glove service to instructors and editors, both on-site and remote.
・Custom-configure booth Macs, PCs an ...

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Employer Computacenter Japan K.K.

Mid level IT Support Engineer【Foreign based Pharmaceutical Client】Umeda, Osaka

  • ★ ★ Staff Level
Location

Asia Japan Osaka

Salary

JPY - Japanese Yen JPY 3000K - JPY 4500K
（Monthly Salary Range： JPY - Japanese Yen JPY 250K - JPY 375K *Divided into12 month ）

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

We are hiring an IT support engineer who has 2year experience, will be supporting foreign based client onsite.

• Initial clarification of incidents and incident reporting
• Troubleshooting according to standard troubleshooting procedures and escalation to relevant next level support parties. These support parties may
• Under minimal supervision, provide IS level 1 / 2 technical support to the end user community.
• Work along with Global Service Desk for Issue escalation.
• Troubleshoots and resolves hardware, software and user problems a ...

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Employer Interworks Confidence inc.

Game customer support: Game lovers welcome! E-mail correspondence and other work related to game content!

  • ★ ★ Staff Level
Location

Asia Japan Tokyo / Asia Japan Kanagawa / Asia Japan Osaka

Salary

Depends on experience

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

~Responding to email inquiries regarding games and duties incidental to customer service~

[Specific job details]
・Primary and secondary responses using tools to inquiries from customers
(Example: Use Mail Dealer *Actually, the tool differs depending on the game title.)
・Investigating behavior logs and modifying data using management tools
・Operation confirmation using actual game equipment
・Creating templates, FAQs, game announcements, and reports
・Coordination and collaboration with other departments within the company (trouble handli ...

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Employer EIRE Systems K.K.

Field Services Engineer / Technical Customer Support

  • ★ ★ Staff Level
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 4500K - JPY 6000K

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

Great opportunity for a Japanese and English speaking Technical Support Engineer with a passion for providing outstanding customer service and who has the desire to learn and develop technical skills.

As a Field Service Engineer, you will work as part of a team supporting financial industry customers in and around the Tokyo area.

This role is not a regular desk-bound job. It offers an interesting balance of work internally within the office and the opportunity to move around between customer sites. You will be regularly required to visit custome ...

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Employer EIRE Systems K.K.

On-Site IT/Desktop Support Engineer (Japanese+English)

  • ★ ★ Staff Level
Location

Asia Japan Tokyo Others

Salary

JPY - Japanese Yen JPY 5500K - JPY 6000K

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

★ Resident (On-site) Desktop/IT Infra Technical Support for corporate end-user systems (hardware & software)
★ Rapidly expanding environment, international corporate culture, with many opportunities for career growth!
★ Location: Ome-shi, Tokyo


Our client is rapidly expanding throughout Asia Pac.

In taking on this challenge as a resident IT Support Engineer, based in the client's West Tokyo office, you will become a critical member of a very exciting phase of the company's growth and development.


Role & Responsibil ...

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Employer EIRE Systems K.K.

Desktop Support Engineer - Trading Floor (Finance/Securities)

  • ★ ★ Staff Level
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 5000K - JPY 6000K

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

Are you looking to take your technical/Help Desk career to the next level?

This challenging desktop support role supports the Trading floor users of a multinational banking / financial services institution.

You will work with other IT team members to support Japanese and English systems, Active Directory System Administration, installation of software and patches, building/configuration of laptop and desktop computers, general support for the Windows environment, Microsoft Office (especially Excel), and email (Outlook/Exchange).

Working on the b ...

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Employer Godo Kaisha Amaris Japan/合同会社Amaris Japan

【Global project】IT Specialist

  • ★ ★ Staff Level
Location

Asia Japan Tokyo

Salary

Depends on experience

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

Provide Level 2 technical support, serving as a primary point of contact for resolving complex issues escalated from first-level support or directly from users.
Manage and troubleshoot server-related tasks across various Windows Server technologies, including Hyper-V, Citrix, SCCM, Active Directory, and AWS.
Monitor the IT server infrastructure's performance and stability, using global tools to proactively address and mitigate issues.
Communicate effectively with management, ensuring that all technical issues and resolutions are reported in a timely a ...

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Employer Godo Kaisha Amaris Japan/合同会社Amaris Japan

L1 IT Helpdesk

  • ★ ★ Staff Level
Location

Asia Japan Tokyo

Salary

Depends on experience

Japanese Level Native Level
Job Description

Respond to customers’ enquiries relating to information, product functionality and fault calls resolving as many queries as possible on the first interaction.

· Front line owner for the tickets coming from the users (doing the follow-up of the tickets during their lifecycle) SPOC and responsible of the escalation to other groups.

· Analyze the information about the user’s issue, collect as much information as possible (computer system name, screen name or report name, error or warning message displayed on the screen, any logs fil ...

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Recruiter (Company is not publicly visible)

ITサポートエンジニア - 手術ロボット分野における世界的リーダー企業

NEW
  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 9000K - JPY 11000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

APAC全体のユーザーに対してハードウェア、ソフトウェア、ネットワークの問題をリモートおよび現地で診断し、解決する役割を担います。また、ユーザーの技術的な能力向上と自己解決能力の向上を目指し、エンドツーエンドの技術サポートを提供します。


Description

* エンドツーエンドの技術サポート：ハードウェア、ソフトウェア、ネットワークの問題をリモートおよび現地で診断・解決。
* ITインフラの ...

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Recruiter (Company is not publicly visible)

ITサービスデスク - 金融テクノロジーの上場企業

NEW
  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 6000K - JPY 10000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

* 社内システムのメンテナンスやトラブルシューティングを担当し、業務効率を向上させるとともに、デスクトップエンジニアのサポートを行い、技術的に貢献するポジションです。


Description

* 社内システムのメンテナンス、監視、トラブルシューティングを担当。
* PowerShellやVBSなどを用いてスクリプトを作成し、業務の効率化を図る。
* デスクトップエンジニアをサポートし、技術文書の作成や技術共有 ...

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Recruiter (Company is not publicly visible)

IT Support Desk- Global Fintech Company

NEW
  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 6000K - JPY 10000K

Japanese Level Native Level
Job Description

* 社内におけるデスクトップサポート業務及びメンテナンス全般
* アプリケーション、インフラなどの導入計画から保守まで


職務内容

* 社内のデスクトップサポート業務
* システムの導入、メンテナンス、トラブルシューティングなど
* 各種資料作成とレポーティング
* 問い合わせ対応、ITアセットの管理


理想の人材

* テクノロジーに関連する学位を取得している
* Windows サーバーなどに関する知 ...

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Recruiter (Company is not publicly visible)

Onsite IT Support - アジアを中心に世界中で展開する外資系企業

NEW
  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 4000K - JPY 6000K

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

サービスオフィス環境でのITサポート業務を担当し、顧客と内部チームの両方にITサービスを提供します。この役割では、IT関連の問題解決やプロジェクトの支援、ハードウェアおよびソフトウェアの管理、IT設備のデプロイメントなどが任されます。


Description

* 顧客と内部チームにITサービスを提供し、メンテナンスを支援
* 本社ITチームが立ち上げたプロジェクトに協力
* サービスオフィス環境での一般的 ...

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Recruiter (Company is not publicly visible)

【外資生命保険ヘルプデスク】VIP顧客のテクニカルサポート

NEW
  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Tokyo

Salary

JPY - Japanese Yen JPY 4000K - JPY 6500K

Japanese Level Native Level
Job Description

VIP顧客向けのヘルプデスク業務を担当していただきます。お客様からの電話、メール、チャット等に対応し、迅速かつ丁寧な問題解決を行います。VIP顧客の満足度向上に貢献したい方、ぜひご応募ください！


Description

* VIP顧客からの電話、メール、チャット等による問い合わせ対応(Windows/Mac, Printer, Mobile, Office 365, MDM)
* 問題を正確に把握、迅速かつ丁寧に解決
* 必要に応じた、関連部署との連携、問題解決
...

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Recruiter (Company is not publicly visible)

IT helpdesk in 広島

NEW
  • ★ ★ Staff Level
Recruiter Michael Page International Japan K.K./マイケル・ペイジ・インターナショナル・ジャパン株式会社
Location

Asia Japan Hiroshima

Salary

JPY - Japanese Yen JPY 5500K - JPY 8000K

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

外資系製造業界企業でのITユーザーサポートのお仕事となります。


Description

* エンドユーザーへのITサポート
* グローバルチームとの協業プロジェクトへの参画（スキルによる）
* II機器関連の管理


Profile

* ITサポートの経験
* Winodws, MS365の知識
* ビジネス中級レベルの英語（尚良）
* コミュニケーション能力


Job Offer

* 長期派遣契約
* 魅力的な給与制度
* 英語が使える環境
* 残業ほぼ無し
...

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