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IT Help Desk ・ Jobs in Japan search results

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Use your English / language skills as a bilingual to find work in Japan in 「IT Help Desk」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in Japan and how you can make the most of your skills in 「IT Help Desk」.

For those with bilingual skills looking for work in Japan in 「IT Help Desk」, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in Japan!

Current Search Conditions

Job type : IT Help Desk

Language preference :English

Displaying 921-20listings

Job Description

【Responsibilities】
● Provide regular scheduled and ad hoc support to systemsGo clients
● Follow instructions given by the Team Lead to complete regular onsite support tasks
● Troubleshoot internal IT infrastructure and network-related problems
● Alert systemsGo management of potential critical situations. Monitor critical client problems until they are resolved
● Follow instructions given by the Team Lead or Project Manager to assist on projects for engineering tasks
● Set up, install, configure and test computer and network systems ...

Job Description

★ Resident (On-site) Desktop/IT Infra Technical Support for corporate end-user systems (hardware & software)
★ Rapidly expanding environment, international corporate culture, with many opportunities for career growth!
★ Location: Ome-shi, Tokyo


Our client is rapidly expanding throughout Asia Pac.

In taking on this challenge as a resident IT Support Engineer, based in the client's West Tokyo office, you will become a critical member of a very exciting phase of the company's growth and development.


Role & Responsibil ...

Location

Asia Japan Osaka

Salary

JPY - Japanese Yen JPY 3500K - JPY 4500K
(Monthly Salary Range: JPY - Japanese Yen JPY 291.667K - JPY 375K *Divided into12 month )

Japanese Level Business Level(JLPT Level 2 or N2)
Job Description

We are hiring an IT support engineer who will be supporting foreign based client onsite.
• Initial clarification of incidents and incident reporting
• Troubleshooting according to standard troubleshooting procedures and escalation to relevant next level support parties. These support parties may
• Under minimal supervision, provide IS level 1 / 2 technical support to the end user community.
• Work along with Global Service Desk for Issue escalation.
• Troubleshoots and resolves hardware, software and user problems as they arise. Manages in ...

Job Description

大手通信企業内でのITサポート業務(日本語・英語)

企業からの下記のような問合せに、対応していただきます。
※メール対応がメインですが、一部電話対応もあります。

・一般的なPC操作、トラブル対応
・業務で使用するアプリケーションに関しての質問
・IDやパスワードなどアカウント関連
・サーバー状況の監視、報告

<ドレスコード>
男性:スーツ(ジャケット・ネクタイ不要)、女性:ビジネ ...

Job Description

Are you looking to take your technical/Help Desk career to the next level?

This challenging desktop support role supports the Trading floor users of a multinational banking / financial services institution.

You will work with other IT team members to support Japanese and English systems, Active Directory System Administration, installation of software and patches, building/configuration of laptop and desktop computers, general support for the Windows environment, Microsoft Office (especially Excel), and email (Outlook/Exchange).

Working on the b ...

Job Description

Provide Level 2 technical support, serving as a primary point of contact for resolving complex issues escalated from first-level support or directly from users.
Manage and troubleshoot server-related tasks across various Windows Server technologies, including Hyper-V, Citrix, SCCM, Active Directory, and AWS.
Monitor the IT server infrastructure's performance and stability, using global tools to proactively address and mitigate issues.
Communicate effectively with management, ensuring that all technical issues and resolutions are reported in a timely a ...

Location

Asia Japan Tokyo

Salary

Depends on experience

Japanese Level Native Level
Job Description

Respond to customers’ enquiries relating to information, product functionality and fault calls resolving as many queries as possible on the first interaction.

· Front line owner for the tickets coming from the users (doing the follow-up of the tickets during their lifecycle) SPOC and responsible of the escalation to other groups.

· Analyze the information about the user’s issue, collect as much information as possible (computer system name, screen name or report name, error or warning message displayed on the screen, any logs fil ...

Job Description

オフィス内およびリモートユーザーのPCや関連するハードウェアに関するヘルプデスクサポートを提供し、ソフトウェアやツールのインストールや設定、ユーザーアカウント管理、資産管理などの業務を担当します。


Description

* エンドユーザーに向けてMacおよびWindowsを含むPCのヘルプデスクサポートをオフィス内及びリモートで提供する
* 最新のセキュリティソフトウェアやツールを含む機器のインストール ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

【Overview】
・This position is designed to promote IT planning and management and various projects as the company expands its team in line with its growth strategy. They expect you to interact with both internal and external stakeholders, and to work independently to propose and promote plans.

・By adopting the idea of zero-trust architecture, they aim to build a secure environment where employees can work with peace of mind and where everyone can perform at their best.

・The most recent initiatives will include operational automation such a ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

【Overview】
・This position is designed to promote IT planning and management and various projects as the company expands its team in line with its growth strategy. They expect you to interact with both internal and external stakeholders, and to work independently to propose and promote plans.

・By adopting the idea of zero-trust architecture, they aim to build a secure environment where employees can work with peace of mind and where everyone can perform at their best.

・The most recent initiatives will include operational automation such a ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

■Mission
Based on the mission of " Creating a happy society through solving social issues using AI", the company is currently developing applications in the areas of HR Tech, Fin Tech, Med Tech, Care Tech, and Robot Tech.

[HR Tech]
Through "Jingirality", a technological singularity in the HR industry, they will pass on a more affluent society to our children even in the future when the working-age population is reduced by half.

[Fin Tech]
Through the realization of a society in which everyone can understand and receive necessary financial serv ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

Provide desktop support to internal staff at a top-ranked investment bank/financial services company. You will be using both Japanese and English working in an international team. This job is a contract position with possibility of being converted to perm after 1 year.


Description

* Troubleshoot issues escalated from IT Helpdesk
* Provide on-site technical support for desktop PCs - both software and hardware
* Physically set up computers and software system installation
* Perform basic hardware moves and changes
* Record and manage all in ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

ITヘルプデスクサポートチームに参加し、ユーザーからの問い合わせに対応し、ハードウェア・ソフトウェアのトラブルシューティング、ネットワークの設定などを行います。


Description

【主な業務内容】

* ユーザーからのIT関連の問い合わせに対応し、適切な解決策を提供する
* ハードウェア・ソフトウェアのトラブルシューティングを実施し、障害の迅速な解決を図る
* ネットワークの設定やセキュリ ...

Job Description

大手クラウドサービスの ITカスタマーサポートです。
電話、メール、チャットで問い合わせ対応

【主なお仕事内容】

・使用方法の問い合わせなどに対応する
・トラブルシューティング
・プロダクトやブランドの知識を理解、アップデートする
・チームミーティングへの参加 ...

Job Description

[Job Summary]
You will be responsible for handling mobile payment system monitoring failures.

[Specific work content]
(1) Implementation of system failure detection and failure analysis: Isolate failures in response to alarms from the monitoring system
(2) Various arrangements in the event of a system failure: Depending on the nature of the failure, check the manual, arrange maintenance work, arrange parts delivery, etc.
(3) Respond in English to the system operating company (USA) for failure response reports
*Inquiries have become routine, and a ...

Job Description

[Job summary]
You will be entrusted with primary failure support for IT products of foreign-affiliated manufacturers.
Specifically, when a system failure occurs, you will be asked to take command until the recovery is completed.
Although it is a job that requires communication skills because we will cooperate with all related parties,
Technical knowledge can be learned through work, and people around you will always help you.
In addition, since the related parties and developers are overseas vendors, there are times when inquiries are conducted in E ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

オンサイトでの技術的な支援を提供し、社内のITインフラの適切な機能性と効率性を維持することです。また、トラブルシューティングやユーザーサポートを通じて、スムーズな業務運用を確保します。


Description

* オンサイトITサポート:社内の従業員や部署に対して、ハードウェアやソフトウェアのトラブルシューティング、技術的な支援を提供します。
* 問題解決:IT関連の問題や課題を迅速かつ効果的に ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

チケットシステムより、1次受けITサポートとしてユーザーのソフトウェア、ハードウェアに関わるトラブルシューティングを対応して頂きます。


Description

* エンドユーザーサポート
* チケットシステムからのトラブルシューティング対応
* Windowsサーバー運用
* ネットワークやアプリケーションに関わるトラブルシューティング
* ユーザーPC、ハードウェアのトラブルシューティング
* PCキッティング業 ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

ヘルプデスクとして、社内ユーザー向けの一次レベルでのサポート、トラブルシューティングを担当して頂きます。


Description

* PC周りやプリンター機器周辺の保守
* ユーザーからの問い合わせ管理(L1)
* Office関連のアプリケーションのインストール
* ベンダー調整依頼
* その他付随する業務


Profile

* ヘルプデスクとしての業務経験(2~3年)
* Windows PCやiPhone、iPad等のキッティング業務経験
* IT資産 ...

Staffing Agency (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

[Automotive system operation support]
・Operational support for systems at each location
・Business collaboration with overseas members in English
・Negotiations with external parties in English
・Creating English operating procedure manuals, creating explanatory materials, correcting changes, organizing processes, etc.
・Tool management of customer inquiry status
・Support desk operation (TOOL improvement, meetings with overseas bases, etc.) ...

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