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Customer Support Engineer ・ Jobs in Japan search results

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Use your English / language skills as a bilingual to find work in Japan in 「Customer Support Engineer」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in Japan and how you can make the most of your skills in 「Customer Support Engineer」.

For those with bilingual skills looking for work in Japan in 「Customer Support Engineer」, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in Japan!

Current Search Conditions

Job type : Customer Support Engineer

Language preference :English

Displaying 561-20listings

Job Description

【Responsibilities】
● Provide regular scheduled and ad hoc support to systemsGo clients
● Follow instructions given by the Team Lead to complete regular onsite support tasks
● Troubleshoot internal IT infrastructure and network-related problems
● Alert systemsGo management of potential critical situations. Monitor critical client problems until they are resolved
● Follow instructions given by the Team Lead or Project Manager to assist on projects for engineering tasks
● Set up, install, configure and test computer and network systems ...

Recruiter (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description

This position will be responsible for general desktop support for the Tokyo office, as well as remote support for other offices as needed.

・Setup, configuration, installation, and troubleshooting support
・Support including training, mentorship, and expert roles in specific software groups and group representation on large, multi-functional projects.
・Develop and track performance measurements and determine the optimal system configuration
・Identification of problems, creation of project plans/schedules, execution, and measurement of results ...

Job Description

[Job Overview]
The mission of this position is to provide solutions that solve customer problems and increase sales of our products by working with the sales and technical staff in the Japanese branch and the Taiwan headquarters with a sales-oriented mindset.

• Instruct the internal sales team on the features of our products and provide information that can be used when dealing with customers

• Field technical support, including accompanying the sales team to customers and agencies

• Provide direct problem-solving support to key customers ...

Job Description

■Products handled
General ASUS products
For details, please visit our website (https://www.asus.com/jp/).

■Job content
-Provide written and verbal technical support and solutions to other departments within the company and affiliated call centers located overseas.
-Provide mainly written technical advice and solutions to external clients.
-Respond, track, provide feedback and report on technical support cases for the products you are responsible for.
-Implement after-sales service solutions for new product launches (repair training, applicat ...

Job Description

◇Recruiting IT and communication equipment support staff◇

[Attractive points]
◆Now is the chance while we are growing!

Established in 2018, our Japanese subsidiary currently boasts a turnover of over 250 million yen, and because we are in the founding and growth phase now, you can experience the process of the company growing.

As a founding member of a venture company with one of the top domestic market shares, you will have a fulfilling career.

[Job description]

When you hear about IT and communication equipment, it may seem diffic ...

Job Description

エイラシステムのテクニカルサポートでは、企業を対象にITサービスを提供しております。顧客は大手外資系グローバル企業が中心です。

各クライアント企業においてグローバル規模で展開されているIT環境。
その日本ローカルサポート(L2)としてITサポートのスキルや経験、語学力を活かせるポジションが多数あります。
現在、弊社チームの一員としてご活躍いただける方を通年募集しております。

主なサ ...

Job Description

[Job Description]
Job description at the time of joining the company:
As a customer success staff member, you will draw out the needs of customers and propose better ways to use the company's automotive information platform to existing customers.
The mission is to effectively communicate to customers what can be done with the company's information platform and expand/establish the service.

-Propose better ways to use the company's service (automotive industry information site) to existing customers
-Tell customers what can be done with the informa ...

Job Description

We're looking for a bilingual desktop support specialist!

As an Onsite Support Technician with a minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities:

・Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.

・Perform Break Fix, Desk Side Support, IMACD’s, Data Migration, Refreshes, etc.

・Perform onsite updates, configuration changes, or software installations.

・Provide onsit ...

Job Description

ネットワーク・サポート・エンジニアとして、様々な大手企業への有名ネットワーク製品の納入とサポートを担当していただきます。


Description

★中級レベル
* カスタマーネットワークに導入されたネットワーク機器のサポート(ルーター、ネットワークスイ
ッチ、ファイアウォール、VPN、AAA、ワイヤレスアクセスポイントなど)
* トラブルシューティング
* 環境設定
* デバイスのパフォーマンス確認のた ...

Job Description

ネットワーク・サポート・エンジニアとして、様々な大手企業への有名ネットワーク製品の納入とサポートを担当していただきます。


職務内容

下記エンタープライズカスタマーネットワークに導入されているシスコネットワーク機器の問題を解決するためのサポート業務をお任せします。
*ルーター
*ネットワークスイッチ
*UCSサーバー
*コールマネージャー
*音声ゲートウェイ
*ファイアウォール
*VPN
*AAA ...

Recruiter Johnson Screens Japan Co., Ltd.
  • ★ ★ ★ Senior Level
Job Description

[Expected role]
This company manufactures "Johnson Screens," industrial metal filters used worldwide in a variety of fields, including water and wastewater treatment and the food industry. You will be in charge of all IT-related management under the direction of the IT managers of the parent and sister companies.
You will be able to use your experience to carry out your work with discretion.

[Recruitment background]
The company's IT-related management is managed globally by the parent company (Germany), and IT personnel at each location manage the ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

In this position, you'll provide technical support to customers who are mainly enterprises who are using our products. Full understaning of the product and are able to explain and support clients through various technicality and security check will be required.


Description

* Provide technical support to customer who are using our products
* verify the operation of our product using
* Support security check sheets
* cross functional team


Profile

* Proficient in Active Directory administration.
* Familiarity with security-related i ...

Recruiter (Company is not publicly visible)
  • ★ ★ ★ Senior Level
Job Description

【Job Summary】
・Addressing incidents, problems, and service requests as part of application maintenance
・Follow service level agreement (SLA)
・Manage and deliver scheduled application tasks
・Troubleshooting application issues
・Collaborate with cross-functional teams to resolve issues
・Quick response to site users
・Provide daily updates and detailed information on incidents, problems, and tasks ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

CAD/CAM等製造業向けソフトウェアのプリセールスとサポート

※勤務地は東京本社が望ましいが、名古屋オフィスや大阪オフィスも可能


Description

* 製品のプレゼンテーションやデモンストレーション
* 顧客への技術コンサルティング、サポート、トレーニング
* 新製品、新バージョンリリース時のローカライズ、テスト、資料作成

※出張あり(全国、月2〜3回)
※勤務地は東京本社が望ましいが、名古屋 ...

Job Description

大手ウェブサイト企業での広告関連でのフロントエンドディベロッパー

・クライアントへのアドバイス(HTML・CSS・PHP・JavaScript)
・広告に関するテクニカルサポート
・ヒアリング~実装まで行う
・オンライン広告に関するタグ実装やモバイル広告の最適化などに関するテクニカルサポート
・クライアントに対するトレーニング・実装サポート

【給与】
RM10,000~14,000+KPI
2024年6月のレートで約33万円~46万 ...

  • ★ ★ Staff Level
Job Description

Information Technology Services (ITS) provides IT related technical support for all of Temple University, Japan Campus. The ITS is composed of two teams. Our IT Operations (Help Desk) team which provides front line technical support, manages the in-classroom technology and our computer labs. Our Administrative Systems team supports TUJ's administrative systems. The person in this position will be a lead member of the IT Operations (Help Desk) team. The main role is to lead the whole Help Desk, and provide first-level support to TUJ staff, faculty, and st ...

Job Description

================================================================================
大手IT企業様のプロジェクトです。業務を通してITの知識やシステム操作が学べます。
業務の効率化や対応力のスキルアップができます。
================================================================================

市区町村の役場へ常駐勤務し、職員からのシステム障害やハード障害の問い合わせに対応して頂きます。
最初は一時受付を行って頂き、慣れてくれば障 ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

・Interviewing customers and identifying issues
・Collaborating with development/testing teams
・Considering design/requirements after service implementation
・Improvement of product detail information management and operations
・Building systems and operations for EC site operations

Attractiveness of the position
・This is a very rewarding position that allows you to contribute to a global company with sales of several hundred billion yen.
・You will be involved in EC operations of microservices, gain knowledge of front-end to back-end, ...

Job Description

HCL Tech is a global ICT services company. We are currently hiring multiple operations support agents and technical consultants to join our existing operations team!

As the person in charge of client projects in Japan, you will be working mainly with the domestic team to provide user support and handle inquiries.

If you are looking to build a career in the ICT services industry or are looking to step up, why not join our team and show your skills? We look forward to your application! The environment will mainly be Japanese-speaking. Business-level ...

Job Description

This job involves developing web applications, mainly our own products, and setting up systems on behalf of customers. You will analyze customer requirements and be responsible for everything from system design to development, testing, and delivery. You will also set up forms and other screens from a dedicated management screen, and perform general operational tasks to support your business.

1) Proposal support from a technical perspective (working hand in hand with sales)
2) Requirement definition and basic design (working hand in hand with sales)
...

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