We provide one-stop intelligent technology solutions to domestic and overseas customers. Among them, the technical support engineer (L1) will provide our maintenance and operation services to our customers.
You will also be involved in planning the new services we offer.
Let's work together to provide joy and excitement to customers all over the world with our service!
① Support engineer work
We work with stakeholders (customers, NTT global teams, in-house team members, partner companies, etc.) to resolve customer incide ...
This position plays a key role in providing accurate, efficient customer support and services to each of our clients in Japan. An equally important aspect of the position is to ensure accurate processing of deregulated market transactions and/or billing of energy-related charges within the Customer Information System.
・Processing of billing information
・ Daily reporting, confirmation of processed files
・ Data management
・ Answering inquiries regarding our service
1) Contact customers and energy compani ...
The Product Support Specialist will provide study support to the delivery team after the study is deployed to production. The Product Support Specialist is responsible for the following: Perform production study support as directed. Collaborate with the Director or CE in providing support to the CE Associates and the Delivery team to help drive the most professional end user experience in the clinical trial industry. Play a pivotal role in the interrelationships between the Delivery team and CE.
BiOS is looking for a desktop support engineer to work for our highly regarded client, a global cloud computing company in Tokyo.
This is a great opportunity for those who have working experience of IT helpdesk and would like to take your experience further at fast-paced and international atmosphere.
Provide technical support for Windows and Mac environments.
Provide technical support for the desktop hardware including printers, PCs, Laptops, monitors.
Provide diagnostic assistance to the IT Team, in regards ...
EIRE Systems Technical Support provides professional IT services to small, medium and large scale enterprises of all sizes. We can offer a varied and challenging IT services career in a highly diverse and fast-moving business environment.
We are currently looking for new additions to our IT Support team!
【Role and responsibilities】
◆ Provide IT support as a bilingual technical support team member to users of various technologies (Desktop PCs, notebook PCs, mobile devices, network printers, other office equipment, applications for general cli ...
Fantastic entry-point opportunity into the Financial Services industry, for a junior to mid-level IT Helpdesk / Desktop Support Engineer (i.e. 1-3 years experience).
Your bilingual (Japanese & English) talents, friendly and customer-centric attitude, aptitude for learning new technology and hunger to develop your skills and advance your career will be key to success.
In this customer-facing role, you'll work with an international team, to deliver and support desktop and office-based technology solutions for all groups across the company (a mid-size ...
In 2006, Amazon Web Services (AWS) began offering IT infrastructure services to businesses as web services -now commonly known as cloud computing. Today, AWS provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. As our customers grow their businesses, AWS continues to provide Infrastructure that meets their global requirements, aiming to be the most customer centric company on earth.
An L3 Support Engineer position is now available at a worldwide cybersecurity organisation. The applicant chosen for this role will be accountable for providing technical support to clients to enhance customer satisfaction.
* Lead troubleshooting activities
* Handle customer requests
* Perform escalation when needed
* 5+ years of experience providing technical support to clients
* Understanding of TCP/IP
* Expertise in troubleshooting Windows
* Knowledge of basic cybersecurity fundamentals
* Abili ...