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Use your English / language skills as a bilingual to find work in Japan in 「Customer Support Engineer」 and expand your experience and expertise.

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For those with bilingual skills looking for work in Japan in 「Customer Support Engineer」, please refer to the below list of jobs, or refine your search further. has plenty of jobs in Japan for bilinguals so let’s search to find your perfect matching job in Japan!

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Job type : Customer Support Engineer

Language preference :English

Displaying 1141-20listings

Job Description

[Business description]
We provide one-stop intelligent technology solutions to domestic and overseas customers. Among them, the technical support engineer (L1) will provide our maintenance and operation services to our customers.

You will also be involved in planning the new services we offer.
Let's work together to provide joy and excitement to customers all over the world with our service!

① Support engineer work
We work with stakeholders (customers, NTT global teams, in-house team members, partner companies, etc.) to resolve customer incide ...

直接採用 Axess Japan Co., Ltd.
  • ★ ★ Staff Level
Job Description

■ 操作に関するお客様からのお問い合わせ対応、専用ツールへの記録、レポート作成(事務所での電話、メール対応)
■ システムに関する不具合のトラブルシューティング、ハード・ソフトの診断および不具合の修正
■ 一次対応ができない場合のエスカレーション
■ ハードウェアやOS、各種アプリケーションのインストール、設定および保守
■ 現地での導入作業(チームでの出張、年数回発生する可能性あ ...

Job Description



・関連ドキュ ...

  • ★ ★ Staff Level
Job Description

従来のカスタマーサービスの域から大きく広がって、ク ...

Job Description


■ 技術情報を発信するための検証や、大規模なお客様向けに導入前の性能検証を実施します。
■ トラブル対応や、トラブルを未然に防ぐためのプロアクティブな取り組みも行います。
■ 海外拠点からのエスカレーション対応や、海外拠点にテクニカルスペシャリストのチームを増やす活 ...

Job Description

・L1, L2 サポートセンターからのエスカレーションケースの処理
―B to C、B to Bの製品でのお問い合わせの中でも複雑なもの、対応方針が必要なもの、新規の不具合と疑わしきものに対する調査を行う

Job Description

This position plays a key role in providing accurate, efficient customer support and services to each of our clients in Japan. An equally important aspect of the position is to ensure accurate processing of deregulated market transactions and/or billing of energy-related charges within the Customer Information System.

・Processing of billing information
・ Daily reporting, confirmation of processed files
・ Data management
・ Answering inquiries regarding our service
 1) Contact customers and energy compani ...

直接採用 4G Clinical G.K.
  • ★ ★ Staff Level
Job Description

The Product Support Specialist will provide study support to the delivery team after the study is deployed to production. The Product Support Specialist is responsible for the following: Perform production study support as directed. Collaborate with the Director or CE in providing support to the CE Associates and the Delivery team to help drive the most professional end user experience in the clinical trial industry. Play a pivotal role in the interrelationships between the Delivery team and CE.

Work with Support Associate to prov ...

Job Description

BiOS is looking for a desktop support engineer to work for our highly regarded client, a global cloud computing company in Tokyo.

This is a great opportunity for those who have working experience of IT helpdesk and would like to take your experience further at fast-paced and international atmosphere.

 Provide technical support for Windows and Mac environments.
 Provide technical support for the desktop hardware including printers, PCs, Laptops, monitors.
 Provide diagnostic assistance to the IT Team, in regards ...

Job Description

EIRE Systems Technical Support provides professional IT services to small, medium and large scale enterprises of all sizes. We can offer a varied and challenging IT services career in a highly diverse and fast-moving business environment.

We are currently looking for new additions to our IT Support team!

【Role and responsibilities】
◆ Provide IT support as a bilingual technical support team member to users of various technologies (Desktop PCs, notebook PCs, mobile devices, network printers, other office equipment, applications for general cli ...

Job Description

Fantastic entry-point opportunity into the Financial Services industry, for a junior to mid-level IT Helpdesk / Desktop Support Engineer (i.e. 1-3 years experience).

Your bilingual (Japanese & English) talents, friendly and customer-centric attitude, aptitude for learning new technology and hunger to develop your skills and advance your career will be key to success.

In this customer-facing role, you'll work with an international team, to deliver and support desktop and office-based technology solutions for all groups across the company (a mid-size ...

Job Description

Looking at candidate based in Japan only

In 2006, Amazon Web Services (AWS) began offering IT infrastructure services to businesses as web services -now commonly known as cloud computing. Today, AWS provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. As our customers grow their businesses, AWS continues to provide Infrastructure that meets their global requirements, aiming to be the most customer centric company on earth.

Key job respo ...

Job Description

An L3 Support Engineer position is now available at a worldwide cybersecurity organisation. The applicant chosen for this role will be accountable for providing technical support to clients to enhance customer satisfaction.


* Lead troubleshooting activities
* Handle customer requests
* Perform escalation when needed


* 5+ years of experience providing technical support to clients
* Understanding of TCP/IP
* Expertise in troubleshooting Windows
* Knowledge of basic cybersecurity fundamentals
* Abili ...

人材紹介 株式会社アイエスエフネット
  • ★ Entry Level
Job Description



Job Description


■ 社内のオペレーション ...

Job Description


■ インシデント発生時に障害発生の原因を切り分け、開発部門とコミュニケーションを展開
■ 関連部門と連携し、既存サービスやビジネスフローの改善点をプロダクト部門へ提案
■ カスタマー ...

人材紹介 (Company is not publicly visible)
  • ★ ★ ★ ★ Manager Level
Job Description

本ポジションでは、今後も拡大していくたくさんのお客様をロータッチ、テックタッチで成功に導き ...

Job Description


■ 日本のゲーム開発者からの要求を理解し、ビジネス的な正当性を確認する
■ 開発者の要求を明確に整理して、サービスを提供するクライアントに伝達する
■ 開発者、クライアントへの適切なフォローアップコミュニケーションを実施する ...

人材紹介 (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

自由な働き方を求める方、テクニカルサポートエンジニアからのスキルアップ転職を考えている方、自社ソフトウェアの SEとしての転職を考えている方を歓迎し ...

Job Description


●障害対応(機器故障時のエス ...

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