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Customer Support ・ Jobs in Japan search results

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Use your English / language skills as a bilingual to find work in Japan in 「Customer Support」 and expand your experience and expertise.

At Daijob.com, we have a wealth of information on jobs in Japan and how you can make the most of your skills in 「Customer Support」.

For those with bilingual skills looking for work in Japan in 「Customer Support」, please refer to the below list of jobs, or refine your search further.

Daijob.com has plenty of jobs in Japan for bilinguals so let’s search Daijob.com to find your perfect matching job in Japan!

Current Search Conditions

Job type : Customer Support

Language preference :English

Displaying 28341-60listings

Job Description

大手クラウドサービスの ITカスタマーサポートです。
電話、メール、チャットで問い合わせ対応

【主なお仕事内容】

・使用方法の問い合わせなどに対応する
・トラブルシューティング
・プロダクトやブランドの知識を理解、アップデートする
・チームミーティングへの参加 ...

Recruiter (Company is not publicly visible)
  • ★ Entry Level
Recruiter 【LTS】Language Talent Solutions マレーシア
Location

Asia Taiwan Taipei

Salary

JPY - Japanese Yen JPY 3000K - JPY 3500K
(Monthly Salary Range: JPY - Japanese Yen JPY 250K - JPY 291.667K *Divided into12 month )

Japanese Level Native Level
Job Description

Responsibilities:

Provide prompt and effective responses to customer inquiries via chat support.
Address customer questions and concerns regarding products in a precise and friendly manner to enhance customer satisfaction.
Handle tasks such as order processing, checking shipping statuses, and facilitating returns or exchanges.
Conduct product searches, share links, and suggest recommended items on the e-commerce platform.
Gather feedback and requests from customers and relay them to the appropriate departments. ...

Job Description

[Job summary]
You will be entrusted with primary failure support for IT products of foreign-affiliated manufacturers.
Specifically, when a system failure occurs, you will be asked to take command until the recovery is completed.
Although it is a job that requires communication skills because we will cooperate with all related parties,
Technical knowledge can be learned through work, and people around you will always help you.
In addition, since the related parties and developers are overseas vendors, there are times when inquiries are conducted in E ...

Employer Thoth Pte. Ltd.
  • ★ ★ Staff Level
Location

Asia Japan Hokkaido Sapporo

Salary

JPY - Japanese Yen JPY 3500K - JPY 4500K
(Monthly Salary Range: JPY - Japanese Yen JPY 291.667K - JPY 375K *Divided into12 month )

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

1. Conduct onboarding training sessions for new employees centered on service standards, product knowledge, and other essential elements of the role.
2. Conduct training sessions to help team members effectively understand and adopt new game content and processes.
3. Collaborate with the quality inspection team to evaluate training effectiveness, provide feedback, and identify areas for improvement.
4. Collect practice data, write reports, and analyze the effectiveness of the training program. Provides recommendations to strengthen training initiative ...

Location

Asia Japan Hokkaido Sapporo

Salary

JPY - Japanese Yen JPY 3500K - JPY 4500K
(Monthly Salary Range: JPY - Japanese Yen JPY 291.667K - JPY 375K *Divided into12 month )

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

1. Lead and manage the content moderation team to ensure achievement of operational goals and requirements.
2. Manage team performance to ensure achievement of performance goals and key performance indicators (KPIs).
3. Assist team members in solving complex work problems and provide guidance and support to solve problems.
4. Prepare reports on the performance and trends of the content moderation team, conduct analysis, and suggest improvements.
5. Participate in the implementation of content moderation process improvements, idea contribution, and ef ...

Location

Asia Japan Hokkaido Sapporo

Salary

JPY - Japanese Yen JPY 3500K - JPY 4500K
(Monthly Salary Range: JPY - Japanese Yen JPY 291.667K - JPY 375K *Divided into12 month )

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

1. 新入社員向けのオンボーディングトレーニングセッションを実施し、サービス基準、製品知識、その他各自の役割に不可欠な側面に焦点を当てます。
2. チームメンバーが新しいゲームの内容やプロセスを理解し、効果的に受け入れられるよう、トレーニングセッションを進行します。
3. 品質チェックチームと連携し、トレーニングの効果を評価し、フィードバックを提供し、改善点を特定します。
4. トレーニ ...

Location

Asia Japan Hokkaido Sapporo

Salary

JPY - Japanese Yen JPY 3500K - JPY 4500K
(Monthly Salary Range: JPY - Japanese Yen JPY 291.667K - JPY 375K *Divided into12 month )

Japanese Level Fluent(JLPT Level 1 or N1)
Job Description

1. Lead and oversee the content moderation team, ensuring alignment with operational goals and requirements.
2. Supervise team performance, ensuring the achievement of performance targets and key performance indicators (KPIs).
3. Assist team members in resolving complex content moderation issues, providing guidance and support to ensure timely resolution.
4. Generate reports on the performance and trends of the content moderation team, conducting analysis, and offering improvement suggestions.
5. Participate in the enhancement of content moderation p ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

As the Repair Service Center Staff, you will be handling the operations of the BPO call center (B2C) that is in charge of taking customers inquiries related to the warranty of the purchased products.


Description

As the Repair Service Center Staff, you will be handling the operations of the BPO call center (B2C) that is in charge of taking customers inquiries related to the warranty of the purchased products. The main responsibilities involve:

- Communicating with the BPO manager about ways to improve the center operations including handling o ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

As the Repair Service Center Staff, you will be handling the operations of the BPO call center (B2C) that is in charge of taking customers inquiries related to the warranty of the purchased products.


Description

As the Repair Service Center Staff, you will be handling the operations of the BPO call center (B2C) that is in charge of taking customers inquiries related to the warranty of the purchased products. The main responsibilities involve:

- Communicating with the BPO manager about ways to improve the center operations including handling o ...

Job Description

【お仕事内容】
SNSの広告主からの問い合わせ対応(チャット・Eメール・電話)

・適切なツールを使ってお問い合わせに対応する
・データ入力
・エスカレーション対応
・SLA値の保証

※電話対応は2~3割ほどです。 ...

Recruiter (Company is not publicly visible)
  • HIGH CLASS
  • ★ ★ ★ ★ Manager Level
Job Description

The Catering & Event Manager is a pivotal role within our esteemed global technology company, responsible for crafting and executing strategies, managing finances, and fostering a culture of excellence in our in-house Catering Operation. This role demands a keen focus on exceptional service delivery, business strategy formulation, sales forecasting, budgeting, and overall operational oversight.


Description

Responsibilities:

* Develop and implement strategies to enhance service quality and customer experience.
* Formulate business strategies ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

-General quality check of reservations (confirmation of reservation details, necessary arrangements, coordination with other departments, etc.)
-Responding to inquiries regarding accommodation reservations from within and outside Japan (e-mail, telephone, fax, etc.)
-Corporate contract reservation inquiries (rate/vacancy confirmation, reservation creation and e-mail correspondence)
•Create, change and update reservations (travel agencies, various third parties, individual reservations) ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

.
This is a customer success position that supports the expansion of the Japanese market for companies that provide payment services used around the world and unicorn companies (foreign-affiliated companies).

We are looking for members who will expand the team together and challenge the world!

A minimum of one week from the interview to the job offer! !!

[Responsible work]
As a partner of a company that provides online payment services used all over the world, we will respond to inquiries by email, chat, and telephone from the user (corporate ...

Job Description

Due to the increase in inbound and domestic travel customers, we are recruiting for this position.

You will be responsible for handling individual reservations, responding to various inquiries by phone and email from travel agencies and third parties, and making reservations. ...

Job Description

Due to the increase in inbound and domestic travel customers, we are recruiting for this position.

You will be responsible for handling individual reservations, responding to various inquiries by phone and email from travel agencies and third parties, and making reservations. ...

Job Description

.
This is a customer success position that supports the expansion of the Japanese market for companies that provide payment services used around the world and unicorn companies (foreign-affiliated companies).

We are looking for members who will expand the team together and challenge the world!

A minimum of one week from the interview to the job offer! !!

[Responsible work]
As a partner of a company that provides online payment services used all over the world, we will respond to inquiries by email, chat, and telephone from the user (corporate ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

.
This is a customer success position that supports the expansion of the Japanese market for companies that provide payment services used around the world and unicorn companies (foreign-affiliated companies).

We are looking for members who will expand the team together and challenge the world!

A minimum of one week from the interview to the job offer! !!

[Responsible work]
As a partner of a company that provides online payment services used all over the world, we will respond to inquiries by email, chat, and telephone from the user (corporate ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

We're seeking a bilingual Customer Service Specialist to support the implementation and utilization of our Container Shipping Platform, guiding clients through the pilot phase to full deployment.


Description

* Implementing company's solution during the pilot phase on a functional level, including setting up the solution and guiding customers through the process.
* Conducting comprehensive training sessions for new users to ensure efficient utilization of our platform.
* Project management responsibilities, including hosting weekly and monthly ...

Recruiter (Company is not publicly visible)
  • ★ ★ Staff Level
Job Description

The Customer Service Coordinator is responsible for overseeing all aspects of repair-related maintenance and for being the primary point of contact for all customer inquiries via phone, email, and after-sales support.


Description

The Customer Service Coordinator is responsible for overseeing all aspects of repair-related maintenance and for being the primary point of contact for all customer inquiries via phone, email, and after-sales support.

* Assisting customers through phone and emails regarding product requests, concerns, store hours, br ...

Job Description

As the General Manager of the Operations Planning Department, you will be responsible for strengthening internal controls and promoting projects across the entire first-line operations division.

1. Project promotion
Creating a business flow that follows the customer journey
Extracting issues based on facts, figures, and data, planning and promoting improvement measures
Documentation (creation of documents such as regulations and manuals)
Organize, promote, manage, and realize projects as a party to the business
Communication and coordination with ...

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